Author Topic: avast sbs4 server  (Read 8782 times)

0 Members and 1 Guest are viewing this topic.

perrins

  • Guest
avast sbs4 server
« on: May 05, 2004, 10:46:25 PM »
I have just installed this program and get error message AAVM system has detected error on RPC

Any ideas

Joe

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re:avast sbs4 server
« Reply #1 on: May 06, 2004, 08:03:41 AM »
Please check the event log, Antivirus category. Does it show any entries?

Also, try to manually start the avast! Service. Control Panel -> Administrative Tools -> Services. Can you start it? If not, what error messages do you get?


This is often caused by entering incorrect username/password pair when installing avast.

Vlk
If at first you don't succeed, then skydiving's not for you.

perrins

  • Guest
Re:avast sbs4 server
« Reply #2 on: May 06, 2004, 09:06:47 AM »
have followed  oyur instructionserror is initialization of chest files.  Virus chest not running.

Please help tel 07973 193007

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re:avast sbs4 server
« Reply #3 on: May 06, 2004, 09:12:55 AM »
Did you try to start the service? Did you get any error messages?
If at first you don't succeed, then skydiving's not for you.

perrins

  • Guest
Re:avast sbs4 server
« Reply #4 on: May 06, 2004, 09:25:40 AM »
i tried to start the service to scan but did not get error message.  There is a warning sign on the Avast icon at the bottom of desktop.
Joe

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re:avast sbs4 server
« Reply #5 on: May 06, 2004, 09:48:31 AM »
So the service started? [Y/N]

Check the Task Manager, Processes tab. Is aswServ.exe on the list? [Y/N] (better sort the list first by pushing the column header)

The blue (a) ball tray icon is still crossed? And you get an AAVM/RPC error when you doubleclick it?

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

perrins

  • Guest
Re:avast sbs4 server
« Reply #6 on: May 06, 2004, 10:02:01 AM »
AAVM error when ball tray icon double clicked.

I do not know where Task Manager tab is?

Joe

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re:avast sbs4 server
« Reply #7 on: May 06, 2004, 10:21:43 AM »
The Windows Task Manager can be started e.g. by pressing Ctrl+Alt+Del and pressing the Task Manager button. Its Windows has 3 or 4 tabs -- one of them is called 'Processes' - that's the process list.
If at first you don't succeed, then skydiving's not for you.