Author Topic: Avast on VMWare machine  (Read 6011 times)

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natty575

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Avast on VMWare machine
« on: June 12, 2009, 10:41:05 AM »
Hi,

I'm trying to install avast on an vmware machine that has Windows 2k server sp4 (without the rollup pack installed) and I am having some issues...well a big one, I recieve a stop error as attached.

Has anyone testing this uising vware?

Thanks in advance

Offline igor

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Re: Avast on VMWare machine
« Reply #1 on: June 12, 2009, 10:45:32 AM »
When does it crash - during the installation, right after that on the next reboot, or later, perhaps during a specific action?
Would you be able to send us the dump file (a minidump may be enough for the start), e.g. upload it to ftp://ftp.avast.com/incoming ?
Thanks.

natty575

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Re: Avast on VMWare machine
« Reply #2 on: June 12, 2009, 11:01:29 AM »
Thanks for the quick reply Igor,

the error comes up when trying to run the installer, as soon as I click on the avsrv_ful.exe file

Have uploaded the file to the ftp site (Mini061209-01.dmp),

Thanks again for your help

wpn

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Re: Avast on VMWare machine
« Reply #3 on: June 13, 2009, 12:37:13 AM »
i googled on "xp stop 0x0000002C" there are a lot of forum postings to find about it and mostly people have problems with conflicting drivers/programs

is there any firewall installed on the 2000 machine?
or a previously installed AV that got uninstalled...
i also saw that one person had a problem with his cd drivers


something like that

Offline igor

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Re: Avast on VMWare machine
« Reply #4 on: June 14, 2009, 07:04:53 PM »
If the bluescreen occurs at the moment you start avast! installer, then I can't imagine it could be caused by avast!... I mean, it's not yet loaded at the moment, and the installer certainly doesn't do anything strange or low-level.
I'll ask if anybody can check the dump.

natty575

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Re: Avast on VMWare machine
« Reply #5 on: June 17, 2009, 09:23:09 AM »
The VM is freshly installed, no other AV installed (nor any other programs) as I was intending to test product before installing in a live environment.

Thanks again for your help so far