Vista SP2 Avast Servis Stop?

[AHRIMANSEFID]

Hi All
Me Install Avast Home And Pro Vista Sp2 Servis Stop Why.?

[spg SCOTT]

Hello AHRIMANSEFID,

Which version did you install? (home OR pro)

How is it stopped?
What error messages are you getting?

Was there any previous antivirus on the pc?
If so, how was it removed?

-Scott-

[AHRIMANSEFID]

me install home remov.
install pro terial.
 
Problem signature:
  Problem Event Name:   BEX
  Application Name:   ashAvast.exe
  Application Version:   4.8.1335.0
  Application Timestamp:   498a50ce
  Fault Module Name:   StackHash_59b2
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   00000000
  Exception Offset:   021207d8
  Exception Code:   c0000005
  Exception Data:   00000008
  OS Version:   6.0.6002.2.2.0.256.1
  Locale ID:   1033
  Additional Information 1:   59b2
  Additional Information 2:   9b171221909b14c8c75a8017b6f5a56f
  Additional Information 3:   a7a7
  Additional Information 4:   2e2bf7391510e789f11f97996c3f8695

Read our privacy statement:
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[spg SCOTT]

I haven't really seen the kind of message you got, so I'm not sure

  Exception Code:   c0000005

I think this is the error code that relates to error denied (file in use, limited user rights etc.)

Are you logged in as an administrator? or a limited account?

-Scott-

[AHRIMANSEFID]

no User Me Admini.
UAC Disable.

[spg SCOTT]

Did you have any antivirus before avast?

If so, how was it removed?
Also what other security software are you using?


-Scott-

[AHRIMANSEFID]

yes any.but active defender Windows.

[spg SCOTT]

What was the previous anivirus software installed on the computer?

[AHRIMANSEFID]

no
but install Avast home remove.
install pro.
end

[spg SCOTT]

Besides a complete re-install I am at a loss here, sorry.
Maybe someone else could help...

For the re-install:

*** It is probably a good idea to download the newest version of avast before starting this***
 

I suggest an installation from the scratch:
1.Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation. Maybe you should boot in Safe Mode.
4. Boot.
5. Install again the latest avast! version.
6. Boot.
7. Check and post the results.

-Scott-

[AHRIMANSEFID]

ok.
Thanks.
Test and Back.

[Lisandro]

Are you installing avast in the default folder? Just guessing...
The installation from scratch should work...

[AHRIMANSEFID]

Hi.
Me Reinstall.Not Fix.
Yes Install default folder.

[AHRIMANSEFID]

Why?
Me No't Access To Send PM Or Change Profile ( Age, Gender, ...?

[mevcit]

Why?
Me No't Access To Send PM Or Change Profile ( Age, Gender, ...?

You will not be able to get the rights to change your profile info till you get 20 posts.