Author Topic: avast not scanning incoming email in thunderbird  (Read 8575 times)

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Offline Negeltu

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avast not scanning incoming email in thunderbird
« on: May 26, 2004, 07:03:41 AM »
I ran the mail protection wizard... but when I check my email the mail protection module isn't scanning anything.  it says it's running but says files scanned: 0

I'm using Thunderbird

Offline vojtech

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Re:avast not scanning incoming email in thunderbird
« Reply #1 on: May 26, 2004, 09:23:12 AM »
Select manual setup in the wizard and check if your account is displayed at the "E-Mail Account Selection" page.

Offline Negeltu

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Re:avast not scanning incoming email in thunderbird
« Reply #2 on: May 27, 2004, 12:12:01 AM »
Ok...  Here's what's happening.  I have Mozilla Mail and Thunderbird.  Avast is picking up my accounts in Mozilla Mail and not Thunderbird.  They are the same accounts.  Guess I'll just continue to use Mozilla Mail.  

Offline shgoh

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Re:avast not scanning incoming email in thunderbird
« Reply #3 on: May 27, 2004, 01:10:22 AM »
you can set up thunderbird manually...

change the pop/smtp servers to 127.0.0.1

and your login name to something like yourloginname#yourpop.mail.com

this should work fine
lIfE iS sAd...yOu NeVeR kNoW wHaT yOu GoNnA gEt... :'(

Offline Negeltu

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Re:avast not scanning incoming email in thunderbird
« Reply #4 on: May 27, 2004, 01:58:07 AM »
Ok... I copied the account settings from Mozilla Mail over to Thunderbird.  Now avast is scanning my thunderbird accounts  :)   It doesn't scan my outgoing though.  Most important for me was my incoming.   I switched to Thunderbird because Mozilla Mail won't come up when I click on email links in web pages.  That is a minor annoyance.  

Thanks for the help  :)

Offline shgoh

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Re:avast not scanning incoming email in thunderbird
« Reply #5 on: May 27, 2004, 06:38:29 AM »
it should scan your outgoing mails too

just make sure your outgoing smtp server is set to 127.0.0.1

use smtp authentication which usually requires the same login name and password for the incoming server
« Last Edit: May 27, 2004, 06:38:54 AM by shgoh »
lIfE iS sAd...yOu NeVeR kNoW wHaT yOu GoNnA gEt... :'(

Offline Negeltu

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Re:avast not scanning incoming email in thunderbird
« Reply #6 on: May 27, 2004, 07:25:36 AM »
Tried setting it to that.  The only setting that allows me to send mail is the setting from my hosting provider.  

Offline vojtech

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Re:avast not scanning incoming email in thunderbird
« Reply #7 on: May 27, 2004, 09:21:45 AM »
Please look if you have a file "prefs.js" in such a folder:
"C:\Documents and Settings\USERNAME\Application Data\Thunderbird\Profiles\PROFILE\XXXXXXXX.slt" ?
What is the exact name of the folder ?

Offline Negeltu

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Re:avast not scanning incoming email in thunderbird
« Reply #8 on: May 27, 2004, 01:37:47 PM »
C:\Documents and Settings\Owner\Application Data\Thunderbird\Profiles\default\hg8en1pc.slt\prefs.js

Offline vojtech

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Re:avast not scanning incoming email in thunderbird
« Reply #9 on: May 27, 2004, 02:48:27 PM »
Do you have the latest avast version (4.1.396) ?

Offline Negeltu

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Re:avast not scanning incoming email in thunderbird
« Reply #10 on: May 27, 2004, 09:50:52 PM »
V. 4.1.396

--edit--

Obviously I don't have the SMTP info correct.  Avast! changes it if I run the mail wizard, but the settings do not work for my mail server.  It only sends with the settings that my hosting provider supplied, but Avast! won't scan it.

--edit--
« Last Edit: May 28, 2004, 08:37:01 AM by Negeltu »

Offline vojtech

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Re:avast not scanning incoming email in thunderbird
« Reply #11 on: May 28, 2004, 09:15:57 AM »
The wizard modifies your Thunderbird account ? You wrote earlier that it did not find that account, so what ?

Offline Negeltu

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Re:avast not scanning incoming email in thunderbird
« Reply #12 on: May 28, 2004, 09:24:58 AM »
It doesn't find my Thunderbird accounts, but finds my Mozilla Mail accounts.  Same thing with the Mozilla Mail.  It won't scan outgoing.

Offline vojtech

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Re:avast not scanning incoming email in thunderbird
« Reply #13 on: May 28, 2004, 11:28:48 AM »
Could you send me files "prefs.js" from Mozilla and Thunderbird by email ? You can replace usernames with something if you are worried, passwords are not there. Thank you.

Offline Negeltu

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Re:avast not scanning incoming email in thunderbird
« Reply #14 on: May 29, 2004, 05:10:47 AM »
I'll get them out to you tonight.  I appreciate the help.  The pop settings are the same in both though.  I copied the avast! settings from mozilla mail to thunderbird.  Now Avast! scans Thunderbird mail too.  Both Mozilla Mail and Thunderbird only send out with the SMTP settings that my hosting provider gave me... and ONLY on port 24 not port 25   ???  When I let Avast! modify the SMTP settings I am not able to send any mail out.
« Last Edit: May 29, 2004, 05:11:41 AM by Negeltu »