Author Topic: Cant recieve lost registration  (Read 2518 times)

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Offline xtr3m3

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Cant recieve lost registration
« on: November 06, 2009, 11:36:37 PM »
I have tried for a couple of days now to recieve my lost registration.
The only answer I get when I try is:

Sorry, due to an error, you request was not completed. The problem is on ALWIL Software servers. Please try again later.

Whats the problem? Is there possible to get the registration code?

Online DavidR

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Re: Cant recieve lost registration
« Reply #1 on: November 06, 2009, 11:41:54 PM »
Try the SSL Registration Page: https://secure.avast.com/scripts/register.php?lang=ENG

Select the option to get a new registration key, e.g. I'm a registered user and need a new registration key or registration key has expired, or words to that effect.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
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Offline xtr3m3

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Re: Cant recieve lost registration
« Reply #2 on: November 06, 2009, 11:45:19 PM »
So there is no way to get it in the other way?

I have one computer registered and I have just installed it on my other one to.


*EDIT*

I registered a new one. I can use that one on my computers. This time I will remember to write it down ;D
Thanks for the help :)
« Last Edit: November 06, 2009, 11:53:22 PM by xtr3m3 »

Online DavidR

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Re: Cant recieve lost registration
« Reply #3 on: November 07, 2009, 01:25:30 AM »
I don't know, since you were experiencing a problem, I gave you an alternative.

Provided both computers are used for home and non-commercial use in the same home, then the one key can be used on both.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.6.2420 (build 20.6.5495.561) UI-1.0.541/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline Shukran

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Re: Cant recieve lost registration
« Reply #4 on: December 02, 2009, 06:29:21 AM »
Greetings

Is the method of retrieval the same for me? I installed Windows7 on my notebook and have lost the Avast activation code. I have tried twice to retrieve the code using the webform as described , although I am assured that I will recieve a reply, I have not.

Shukran

Offline nmb

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Re: Cant recieve lost registration
« Reply #5 on: December 02, 2009, 07:04:31 AM »
Hello Shukran,
please try this:

Try the SSL Registration Page: https://secure.avast.com/scripts/register.php?lang=ENG

Select the option to get a new registration key, e.g. I'm a registered user and need a new registration key or registration key has expired, or words to that effect.

thanks
nmb

Online DavidR

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Re: Cant recieve lost registration
« Reply #6 on: December 02, 2009, 03:04:28 PM »
Greetings

Is the method of retrieval the same for me? I installed Windows7 on my notebook and have lost the Avast activation code. I have tried twice to retrieve the code using the webform as described , although I am assured that I will recieve a reply, I have not.

Shukran

My last posts were for a specific problem, that of xtr3m3 getting an error whilst registering, see below.

Quote
Sorry, due to an error, you request was not completed. The problem is on ALWIL Software servers. Please try again later.

Now if you aren't getting that error, it may not resolve why you don't receive the email with the registration key.

Failure to receive the registration email is commonly down to the ISP or User having an anti-spam blocking the email. So does your ISP or you use an anti-spam tool ?

Ensure than any anti-spam allows  register @ avast.com (without the spaces) so that the email with your registration key gets through.

You could also try using a different email address (from a different domain name) to try and bypass the block, something like a free Yahoo account as this in the past has helped get the email through.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.6.2420 (build 20.6.5495.561) UI-1.0.541/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro