Thank you very much Tarq, and I understand you are a bystander. I work for a FREE computer helps website, and lots of our help comes from members who have either used a program, and can help with an issue another member posts for help. Not to say we don't have three of the best Techs. I must say educated Techs, but I am not one of those, even thought I have been taught plenty by one of them. We have been doing this for 6 years. Why FREE? because we are retired and can, and we like to help our members fray the cost of going to a shop and getting it repaired
Having said that, the computer in question is a member that I am in remote working on. Not at the present moment, but from 7-11pm est every night in our chat room. What you are saying is what I was thinking is my problem in the first place. I tried to restore the file and then things would have been peachy, but got an error so went to step 2 and extracted, and the file is NOT in its original place, so thats the problem, and I will fix it tonight. I should have written down the file path, but I didn't so will get it tonight when I go on her computer again.
We promote Freeware and use it ourselves. A few years back when I paid for everything McAfee sold.. I got WinFixer2005, and there was no fix for it. I fought that thing one night with the help of my friend on IM, and I swore after I get my computer clean I will never pay for security again. I eventually had to reinstall Windows because of that, because the Tech nor I could find anything to get rid of it. Right now I am testing AVG 9 Free, so I got out of the Avast virus alert, simply because I had to uninstall Avast to test AVG 9 Free....Lucky, me.
Thanks for listening, and you have a good day,
Bama