Thank you very much David for your reply...I have done the extraction and I see the file and know it is on the desktop. I extracted it to the desktop, so that is np. My issue is, and I think maybe I know what is wrong. I downloaded a new copy of the security program to my desktop in preparation to install a new copy after I uninstalled the old one. This is where the problem comes into play. When I go to add/remove I cannot uninstall the old copy. I get a popup that it has already been uninstall and do I want to remove it from the list. I click NO, because the program is there and working just fine since I extracted the file to the desktop? Is the issue here the fact that I did not put that file back in the proper place? Maybe because it is not in the proper place is why add/remove thinks the program is not there? After I extracted the file for the security program I tested the program and all worked just fine, but I want to uninstall it so I can install the one sitting on the desktop, and get everything working properly now.
Thanks for your help,
Bama