could you please tell me why i have paid twice for the antivirus with in the last four months,and now it said it is going to expire again. i thought once i paid for avast it was go for a year not two months. i have paid 39.95 twice . could get back to me as soon as possible, i have eight days and it is going to expire again ron rust
Where did you purchase the Pro license ?
Your first Pro licence will actually last for 14 months, but given what you have said it lasted two months, again leads me to believe that you haven't entered the license key in the program and the 60 day trial (demo license) has expired -
Insert Registration Key - VideoSo did you enter the license key you should have received by email ?
If so, did it respond with, success or did it respond with invalid license or other error ?
Ensure that the system date is correct, day/month/year and adjust as required.
What does your License expiry date say in the about avast (right click the avast 'a' icon) information window say ?