Author Topic: Avast freezes my outlook  (Read 2788 times)

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pebbles

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Avast freezes my outlook
« on: June 15, 2004, 11:04:52 PM »
Had to update some settings from my ISP which had nothing to do with my email or avast.  Now when I open outlook it freezes.  I stop and turn off avast and get open it no problem.  I've uninstalled and redownloaded it still freezes....any ideas? thanks

OK it says when I open the on access scanner that the provider is waiting for a subsystem to start.  What does that mean?
« Last Edit: June 15, 2004, 11:15:01 PM by pebbles »

Offline Lisandro

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Re:Avast freezes my outlook
« Reply #1 on: June 16, 2004, 01:04:31 AM »
Had to update some settings from my ISP which had nothing to do with my email or avast.  Now when I open outlook it freezes.  I stop and turn off avast and get open it no problem.  I've uninstalled and redownloaded it still freezes....any ideas? thanks

OK it says when I open the on access scanner that the provider is waiting for a subsystem to start.  What does that mean?

If you go to Help menu of Outlook, choose About, are avast listed into the disabled plugins?
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Offline igor

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Re:Avast freezes my outlook
« Reply #2 on: June 16, 2004, 09:45:29 AM »
Do you use Outlook or Outlook Express? What provider says it's waiting for the subsystem to start? (If you use Outlook Express, protected by the Internet Mail provider, and the Outlook/Exchange provider says it's waiting for a subsystem to start, it's perfectly normal - it simply means you don't have the (full) Outlook running.