Author Topic: avast 5 removal tool  (Read 234345 times)

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Offline flaca

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Re: avast 5 removal tool
« Reply #75 on: August 13, 2010, 07:21:49 PM »
I hv read the posts instructions but unable to find the post icon, so am using this to ask a ? that I hv not found answer to during the past 48 hours that I hv been searching the forum.  Pls bear in mind that I am a computer nerd.

The avast icon on my computer sometimes freezes and I want to uninstall an install the program.  However there are the following in my virus chest which will b removed when uninstalling.  Am sceptical in uninstalling for fear that loosing these files will harm my computer.  These r the files:

A0297397.dll  C:\System Volume Information\_restore{94249F6F-DC54-49CD-9348-3D9C85437377}RP311
A0297400.dll  C:\System Volume Information\_restore{94249F6F-DC54-49CD-9348-3C9C85437377}RP311
A0307149.exe  *RAW\C:\System Volume Information\_restore{94249F6F-DC54-49CD-9348-3D9C85437377}RP343
FILE0002CHK   C:\FOUND.035
FILE0008CHK   C:\FOUND.035
FILE0014.CHK  C:\FOUND.035
FILE0015.CHK  C:\FOUND.035
Zuma_Deluxe-Setup.exe  C:\Roll1  Virus: Win32:Trojan.gen

Wd appreciate ur help.

Tk u

Offline Lisandro

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Re: avast 5 removal tool
« Reply #76 on: August 13, 2010, 07:46:55 PM »
All that files could be sent to Chest without problem.
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Offline flaca

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Re: avast 5 removal tool
« Reply #77 on: August 13, 2010, 08:54:11 PM »
I am sorry, but u misundrstood my question.  These files are already in the Virus Chest.  The first two were transferred on 2-25-2010; the third on 3-1-2010; the fourth and fifth on 3-5-2010; the sixth and seventh on 2-25-2010 and the last one on 2-27-2010.

I need to uninstall Avast and then reinstall.  I read somewhere in thisforum that when Avast is uninstalled files that r in the virus chest are automatically deleted and cannot be retrieved via a restore.

My question then is:  Is it all right if these files are deleted or will they affect the computer in some way?  If not, I will go ahead and perform the Avast uninstall and reinstall.  If yes, then how can I prevent the avast uninstall from deleting the files that I would need to keep?

On 3-2-2010 I installed Malwarebytes, and on that same date it quarantined the following:
Trojan.Agent - C:\Archivos de programa\DAEMON Tools Pro\PatchL33VaNcL33F.exe
Adware.Seekmo - C:\Roll1\setup.exe
Trojan.FakeAlert - Registry Key  HKEY_CLASSES_ROOT\toprates.Video
MalwareTrace - Registry Key HKEY_CURRENT_USER_SOFTWARE\Microsoft\Bind
Disabled.SecurityCenter - Registry Data - HKEY_LOCAL_MACHINE_SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify [Data1]
 Disabled.SecurityCenter - Registry Data - HKEY_LOCAL_MACHINE_SOFTWARE\Microsoft\Security Center\FirewallDisableNotify [Data1]

It would be nice if AVAST would indicated what happens to the files in virus chess when the program is deleted and what can be done, if anything.

On my last computer I installed Spybot and got panicked and deleted what I now know is called "false positives" when in a scan many files came up as "viruses".  Since I did not know i deleted these and landed up throwing away the computer as it was not worth fixing because of its age. So much for my computer and Spybot!!!  But image this happening to a new computer????
Thanks
 

Offline Lisandro

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Re: avast 5 removal tool
« Reply #78 on: August 13, 2010, 09:06:44 PM »
If you want to keep the Chest, copy the whole content of the folder C:\ProgramData\Alwil Software\Avast5\chest.
Uninstall avast, boot, install again, disable the self-defense module of avast (Troubleshooting tab of settings), copy the contents of that folder back, enable the self-defense module.

But I think you won't need that files anymore.
« Last Edit: August 27, 2010, 04:49:04 PM by Tech »
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Offline OmegaWolf747

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Re: avast 5 removal tool
« Reply #79 on: September 19, 2010, 10:09:21 PM »
Is this the tool that's used to remove 4.8 before installing 5, or is it used to remove 5?
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Offline DavidR

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Re: avast 5 removal tool
« Reply #80 on: September 19, 2010, 11:14:06 PM »
It is a multi-functional uninstall tool for several avast products including avast 4.8, which can be selected from a drop down list.
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Offline twl845

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Re: avast 5 removal tool
« Reply #81 on: September 26, 2010, 01:38:08 PM »
Sorry to be slightly off topic, I will be upgrading my Daughter's Avast! from v4.8 to the current v5.677 and would like to ask if I need a removal tool to uninstall v4.8 or can I just uninstall it. Thanks in advance.  :)
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Offline DavidR

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Re: avast 5 removal tool
« Reply #82 on: September 26, 2010, 02:38:05 PM »
The avast5 installation file is designed to be run/install over the of avast 4.8, so you shouldn't have to do anything. The avast5 installer retains the registration information of 4.8, uninstalls 4.8 and installs avast5 in one action.

Don't pre-empt any problem until it is a reality.
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Offline twl845

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Re: avast 5 removal tool
« Reply #83 on: September 26, 2010, 03:44:12 PM »
The avast5 installation file is designed to be run/install over the of avast 4.8, so you shouldn't have to do anything. The avast5 installer retains the registration information of 4.8, uninstalls 4.8 and installs avast5 in one action.

Don't pre-empt any problem until it is a reality.
  Way cool! ;D
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Offline acuariano

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Re: avast 5 removal tool
« Reply #84 on: December 17, 2010, 08:58:31 PM »
got a question,is the l;atest removal tool for avast file always posted on the first page? or where

Offline Gargamel360

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Re: avast 5 removal tool
« Reply #85 on: December 17, 2010, 09:25:50 PM »
Here is a direct link for it.>>http://files.avast.com/files/eng/aswclear5.exe

As for where to find it on Avast!'s site, path from the homepage (avast.com) is simply click on "support", then the link you are looking for (labeled "uninstall utility") is located to the right side of the page.
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Offline 2nd base

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Re: avast 5 removal tool
« Reply #86 on: January 31, 2011, 12:13:34 AM »
Will avast 6 do away with the need for a removal tool? I don't want to try it if I don't know what gets re-scribbled in my registry.

 
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Offline DavidR

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Re: avast 5 removal tool
« Reply #87 on: January 31, 2011, 01:02:57 AM »
There will essentially be a need for an uninstall utility for the occasions when it is required, e.g. the add remove programs function doesn't work due to corruption in the current installation.

Generally you shouldn't need it, but there has to be one should the need arise.
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Offline charley1

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Re: avast 5 removal tool
« Reply #88 on: February 01, 2011, 11:13:49 PM »
Wouldnt this thread title sound better as "avast 5 uninstall tool" instead of "avast 5 removal tool" .Word "removal" is usually asociated with malware "removal" tools and its really not the case :)
Just a suggestion !

i agaee! That is exactly what i thought it was. I just had a crash using Avast Internet Security and was snooping around for input.  I am not ready to give up yet but i am not as brand loyal as i used to be. The software may be tops but if it is not user friendly or the doccumentation is written in sandscript it probably wont be worth the headaches.

Offline Jack 1000

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Re: avast 5 removal tool
« Reply #89 on: February 01, 2011, 11:20:38 PM »
There will essentially be a need for an uninstall utility for the occasions when it is required, e.g. the add remove programs function doesn't work due to corruption in the current installation.

Generally you shouldn't need it, but there has to be one should the need arise.

Agree,

You only really need to run the special clean up utility if you have a problem with a program's old removal or a program's new installation, or reinstall.  These clean up utilities are added tools if you have install or removal problems under Windows, Add/Remove Programs.

Jack
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