Author Topic: No avast! service  (Read 6247 times)

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mhf

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No avast! service
« on: February 07, 2010, 06:42:41 PM »
Just upgraded from 4.8 to 5, all went well BUT after a second reboot the avast! services aren't running - I've tried clicking away on FIX NOW and Start Program on the Current Status page but no luck, I've tried reloading the avast service via a task manager too but still no go - any ideas please ?

win xp sp3

Offline Gopher John

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Re: No avast! service
« Reply #1 on: February 07, 2010, 06:49:58 PM »
There should be 2 Avast entries in Task Manager.

AvastSvc.exe
AvastUI.exe

Does either show up?
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

mhf

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Re: No avast! service
« Reply #2 on: February 07, 2010, 06:51:37 PM »
No - there are none !

Offline Gopher John

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Re: No avast! service
« Reply #3 on: February 07, 2010, 06:56:29 PM »
Try a repair of Avast.  Go to Add/Remove Programs and click on Avast entry, "Change/Remove".  In the dialog, click on Repair.  It may prompt you to restart windows.  Do so and report back.  I wish you success.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

mhf

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Re: No avast! service
« Reply #4 on: February 07, 2010, 07:02:30 PM »
OK I'll give that a go and reply later - thanks for your help.

mhf

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Re: No avast! service
« Reply #5 on: February 08, 2010, 07:42:27 PM »
I tried that - it worked, well it said it worked but it didn't. So I un-installed, re-installed : still no good, then rebooted, that worked but the scan options on the Scan Now page were missing : just the magnifying glass icons. So I closed down the AvastUI and re-launched it and there everything works - perhaps until the next reboot...?

Offline Gopher John

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Re: No avast! service
« Reply #6 on: February 08, 2010, 08:46:16 PM »
Actually, some people have reported that it took 2 or 3 reboots before their install of Avast 5.0.377 settled down a couple of weeks ago.  Who knows why? ???

AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

mhf

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Re: No avast! service
« Reply #7 on: February 08, 2010, 11:34:59 PM »
Thanks for following up gopher john - I'll report back after a next reboot...

regis92

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Re: No avast! service
« Reply #8 on: February 09, 2010, 11:24:46 AM »
Same problem for me ! (update from Avast 4)

The Avast Service is allways stopped, and it's impossible to start it (although it is in automatic mode), neither from the avast interface nor form the windows services management.

I repaired Avast, and also uninstall/reinstalled it... but unsuccessfully :-(

kbz1960

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Re: No avast! service
« Reply #9 on: February 09, 2010, 02:11:39 PM »
There should be 2 Avast entries in Task Manager.

AvastSvc.exe
AvastUI.exe

Does either show up?

Huh, seems to be running fine but in task manager I only AvastUI? I'm guessing that is a problem?

Sorry don't mean to hijack the thread but was reading and looked at mine.

Offline Gopher John

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Re: No avast! service
« Reply #10 on: February 09, 2010, 03:18:30 PM »
kbz1960 and regis92,

Please post the version of Windows and patch levels, other security programs installed and running.

System specifications, and any other data that you think may help.

Both avast entries should be in Task Manager.  You may have to checkmark "Show processes from all users" in Task Manager in order to see them.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

mhf

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Re: No avast! service
« Reply #11 on: February 11, 2010, 12:33:05 PM »
All OK now - thanks for the help - and I'm really happy with v5...!