Author Topic: a driver stopped unexpectedly  (Read 1747 times)

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stratoc

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a driver stopped unexpectedly
« on: March 07, 2010, 09:33:10 PM »
hello which component causes this in event log/ system health report please? i have traced it to avast is this what is meant by 'better integration' in the beta? thanks.
[edit] it says services stopped un expectedely not driver sorry..
« Last Edit: March 07, 2010, 09:44:31 PM by stratoc »

Offline Lisandro

  • Avast team
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Re: a driver stopped unexpectedly
« Reply #1 on: March 07, 2010, 10:00:09 PM »
Which was your old antivirus before avast? How did you uninstall it?

I suggest an installation from the scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
The best things in life are free.

stratoc

  • Guest
Re: a driver stopped unexpectedly
« Reply #2 on: March 07, 2010, 10:11:31 PM »
it's on a vm, it seems to work fine, it's just when you look a little deeper in windows logs. to be honest i think theres a little too much going on for me i only use a very 1970's looking russian antivirus and thought i would give avast a try i think it's a little heavier than im used to, i'll look at the next build maybe.
thanks for the reply