Author Topic: No help from AVAST  (Read 6391 times)

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Offline crusadr57

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No help from AVAST
« on: April 08, 2010, 05:48:16 PM »
I purchased AVAST PRO for $49 so I could put it on 3 computers. I got a new computer and now AVAST says they have no record of my email address. I even sent them the key proving I was legitimate and I got the same canned response....you are not in our database. I think this is wrong and unprofessional of AVAST. I am not happy with the lack of  help I have received and I intend to write to the CEO and see if he/she is any more professional. Good luck with AVAST if you have problems out of the ordinary!

Roy

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Re: No help from AVAST
« Reply #1 on: April 08, 2010, 05:50:14 PM »
Hi,

you got "an avast! 4 BART CD" issue?
w7 - ais7

Offline QueCentric LLC

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Re: No help from AVAST
« Reply #2 on: May 06, 2010, 02:50:57 AM »
Did you purchase Internet Security or Professional? The 3 seat of Professional should have been $55.
Colin Q.
QueCentric LLC
avast! Gold Reseller

http://avast.quecentric.com/
Twitter: http://twitter.com/quecentric

Offline Lisandro

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Re: No help from AVAST
« Reply #3 on: May 06, 2010, 03:07:04 PM »
Where did you buy (I mean, which site and/or reseller)?
The best things in life are free.