Author Topic: Can't create a ticket  (Read 1619 times)

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Offline billkelley

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Can't create a ticket
« on: May 14, 2010, 12:42:55 AM »
Oct 8, 2009 I purchased Avast Pro. I have my emails and ticket info, but when I submit a trouble ticket it says that my email address is not found in the Avast database. I purchased it, and can't upgrade. This is a nightmare. Certainly not what I expect from Avast.

Offline Pondus

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Re: Can't create a ticket
« Reply #1 on: May 14, 2010, 01:27:27 AM »

Offline Lisandro

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Re: Can't create a ticket
« Reply #2 on: May 14, 2010, 03:12:11 AM »
Why do you need to use that email?
Did you try to add your license file?
The best things in life are free.