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Windows XP Pro SP3 - fully updatedAvast 5.0.677 db: 100920-1iTunes 9.2, 9.2.1, and 10.0iPhone OS 4.1Again I reinstalled Windows XP, and this time installed AVG Free Anti-virus and MB Anti-Malware, connected to the internet, updated everything, and tried again. Worked perfectly.
My next step was to format my hard drive and re-install Windows XP. I did so, installed my security software (Avast5 and MalwareBytes Anti-Malware), connected to the internet, and fully updated Windows, Avast, and MB Anti-Malware. I then installed iTunes and attempted to sync my iPhone. The issue still presented itself.Again I reinstalled Windows XP, and this time installed AVG Free Anti-virus and MB Anti-Malware, connected to the internet, updated everything, and tried again. Worked perfectly.I then decided the problem must be with Avast. So I again re-install Windows, load Avast and MB Anti-Malware, and update everything. The issue presents itself. So I use the "Disable for 10 minutes" options and try again. This time it works perfectly. I then begin disabling each shield one by one and try it. As it turns out, when the Mail Shield is active iTunes simply refuses to acknowledge the existence of my iPhone. As soon as I disable the Mail Shield, everything is hunky-dory.Just to make sure, I re-installed Windows several times, and was able to re-produce the issue every time, so I am certain it is not a mistake I am making when I install things.
No, I did not run the AVG removal tool, I ran the Windows removal tool. IMO it's a bit more thorough, don't you agree?