Webshield blocking internet access

[Asyn]

Hi, I also have been using Avast for a long time and now the only way to to get on the web is to turn off web shield completely . I have tried to isolate the settings in web shield and the only way is to turn it off completely. I have uninstalled Avast and reinstalled but still the same problem.I think that this issue is to to do with Avast.I Was looking to upgrade, but don't want to find the same problem. This is with IE, FireFox and chrome.

Welcome to the forum, CUSWO...!
But please start your own thread. Thanks.
asyn

[Protech]

I would suggest running a SuperAntiSpyware scan ( http://www.superantispyware.com/). It worked great for me when I had the exact same problem today. After it detected & quarantined a few dozen tracking cookies, Avast WebShield no longer blocked web access by either IE8 or Firefox. This simple fix took 10 minutes.

Good luck!  

[SafeSurf]

@ AGray,

Please take a look at this thread, which fixed the issue for some: http://forum.avast.com/index.php?topic=57443.0.  Let me know if this helps you.

If not, please submit a min-dump file for Avast to analyze the issue:

Here is additional information on how to invoke a memory dump file:  http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=71.

Please, zip and upload the C:\Windows\Memory.dmp file to this anonymous ftp server and name it uniquely: ftp.avast.com/incoming.  Avast will analyze it and reply to you in this thread or to your email.  Please keep us informed and in the meantime I will continue to support you.  Thank you.

[DavidR]

I would suggest running a SuperAntiSpyware scan ( http://www.superantispyware.com/). It worked great for me when I had the exact same problem today. After it detected & quarantined a few dozen tracking cookies, Avast WebShield no longer blocked web access by either IE8 or Firefox. This simple fix took 10 minutes.

Good luck! 

I think this is more likely to be a happy coincidence, as tracking cookies aren't a security risk and shouldn't present themselves in this way, many are called tracking when in fact they are just cookies.

Adjust your browser settings not to accept 3rd party cookies, those that don't originate from the site you are actually viewing.

See http://en.wikipedia.org/wiki/HTTP_cookie

[bong2x]

Cookies is important but if they can turn cookie as temporary and delete after it is use. we are safe.

As text, cookies are not executable. Because they are not executed, they cannot replicate themselves and are not viruses. However, due to the browser mechanism to set and read cookies, they can be used as spyware. Anti-spyware products may warn users about some cookies because cookies can be used to track people—a privacy concern, later causing possible malware.

will i like this part. in real life password stealer use cookie to invade your privacy

Regards!!!

[SafeSurf]

@ AGray,

I'm following up...have you submitted the mini-dump file to Avast for analysis?

Have you taken a look at the other thread I mentioned in my previous post?

[chromatin1]

I have had exactly this problem today.  Brand new computer build with Win XP pro.  Fresh WinXP pro install with chipset drivers and all XP updates.  Absolutely no other software was installed or uninstalled. I next installed Avast 5.0.677, and I lost internet connectivity but still had network connection to home computers.  Uninstalled Avast and internet back.  Reinstalled Avast and turning on and off web shield turns on and off internet access.