Author Topic: ERROR BOX during Infected File Move  (Read 1803 times)

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Offline Fybor

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ERROR BOX during Infected File Move
« on: August 21, 2004, 05:58:54 AM »
On Aug 11, I Posted the following:

 When I try to delete, move an infected file, I get an error box with the message:

Avast!: Unable to move the infected attachment to the folder specified in configuration data. Error code is 00000002.

Build 4.1.418, File version 0433-1
amd 1.0g, win xp-sp1, MS outlook

Product is great! Has caught every attack, which happens at least once a day. Keep up the good work.  John

Then Vlk and Eddy posted the following Questions, and I answered:

 Eddy:
Does the chest folder exist?  Yes, and the folder is selected.

Vlk:
1. Do you see the same error message even if you try to Delete?  YES

2. Is the infection found in an archive (e.g. ZIP) or a plain (uncompressed) file?  Plain as far as I can tell, Email attachments, I dont check to see what they are..

3. Is this during mail scanning? Yes and I use MS Outlook


The problem still exists, what should I do?  Thanks, John

Thanks, John

Offline Eddy

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Re:ERROR BOX during Infected File Move
« Reply #1 on: August 21, 2004, 11:34:22 AM »
Clcik on the link in my signature and follow all steps on that page.