Author Topic: Bad move Grisoft  (Read 22421 times)

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Offline MWassef

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m00nbl00d

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Re: Bad move Grisoft
« Reply #16 on: December 27, 2010, 10:11:27 PM »
Does anyone have any evidence that shows that the related issues have only happened to the users of their free AV, showing this as "an attempt to upsell to the paid versions"?
I was personally referring to:
1. The update process that was always degraded to free users (limited servers).
2. Limitation of automatic updates a day.
3. No translated interface to the free version. Although this is not security related.
4. Shields that were free passed to the paid version.
Need more?

1. So, people who simply want something for free, are expecting to have the same features that people who actually pay for the better version? Makes any sense? No, it doesn't. Those who pay should/must be provided with better features. Those who don't pay... live with what you pay for, which is nothing.

2. Same as 1.)

3. What do you mean?

4. Maybe I am not understanding you. What shields, that once belonged to the free version, passed to the paid version? Isn't it the opposite situation? AVG made LinkScanner Free. AVG made Identity Protection free. AVG now added Anti-rootkit protection to the free version; along side with Identity Protection.

The only difference between the free and paid versions are the web shield.

So, which shields/components are you exactly talking about?

Gargamel360

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Re: Bad move Grisoft
« Reply #17 on: December 27, 2010, 10:41:05 PM »
Those who don't pay... live with what you pay for, which is nothing.

I am glad you do not run Avast!, then.  ::)



m00nbl00d

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Re: Bad move Grisoft
« Reply #18 on: December 27, 2010, 11:09:58 PM »
Those who don't pay... live with what you pay for, which is nothing.

I am glad you do not run Avast!, then.  ::)




Neither AVG. ;D

Which gives me "advantage" of seeing what things are: problems exist for every security vendor. And, it also allows me not to criticize lack of features, when these features are part of a product, for free.

It also allows me say it wouldn't be fair for others who use AVG, to start saying AVAST is selling two products (the paid antivirus and the internet security package) that has a component called "Behavior Shield", which with version 5.0 did nothing at all. And, which version 5.1, won't do much than that either.
It's part of the free avast! AV as well, but it also part of the paid products, and those who pay for avast!, are paying for a product that says it has XYZ component to protect them against ABC threat, which does nothing, at all.

Now, how fair would this be? See, examples can be found everywhere.

Or, would it be fair to point this: http://www.avast.com/comparison-chart ?

It seems avast! free version has slower updates... so, why criticize how AVG provides the free version updates? It makes no sense.

The paid version has a sandbox... free version doesn't. So, why talking about the difference between AVG's free and paid products? Makes no sense.

It makes sense for the paid products to provide more features to those willing to pay for the product, being avast!, AVG, etc. It is what is suppose to be like. Or, should paid users have the same features as those who don't pay for it?

Heck, if you folks are avast! users and your friends/relatives too, then help make it a better product. Bashing one other product (which seems to be what is happening) won't make avast! be any better.

I have relatives with avast!, which is why I'm registered here... and if I see fit to provide some suggestion others haven't yet... or to enhance one... or post some issue one of them may be having, then I will... gladly.

What benefits would come out of such type of thread to avast! users? None. :)
« Last Edit: December 27, 2010, 11:11:30 PM by m00nbl00d »

Gargamel360

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Re: Bad move Grisoft
« Reply #19 on: December 27, 2010, 11:25:53 PM »
Be your points valid or not, you have chosen a poor venue to express them.  ::)

Tech refers I believe to a habit of software vendors of releasing a feature rich free version, then taking things away from it, and moving them to pay versions after a customer base is established.

Something Avast! does not do.

Offline bob3160

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Re: Bad move Grisoft
« Reply #20 on: December 27, 2010, 11:26:18 PM »
Quote
It seems avast! free version has slower updates... so, why criticize how AVG provides the free version updates? It makes no sense.
Apparently you don't seem to realize that there is a huge difference between the ability to update as often as six times per day and once per day.
Quote
Bashing one other product (which seems to be what is happening) won't make avast! be any better.
Since when is it bashing if you point out shortcomings of a product ???
You'll find many such posts on this forum about avast!.
Comparing one products abilities to another isn't bashing, it's simply pointing out straight facts.  :)
« Last Edit: December 27, 2010, 11:30:35 PM by bob3160 »
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m00nbl00d

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Re: Bad move Grisoft
« Reply #21 on: December 27, 2010, 11:34:07 PM »
Be your points valid or not, you have chosen a poor venue to express them.  ::)

Tech refers I believe to a habit of software vendors of releasing a feature rich free version, then taking things away from it, and moving them to pay versions after a customer base is established.

Something Avast! does not do.

And, I'm trying to understand which features are those? AVG hasn't take any away from their free AV. They have added features like LinkScanner, Identity Protection and Anti-Rootkit protecion.

So, how am I failing to express anything? It seems Tech is failing. He/She mentioned that AVG had features that were part of AVG Free version, and that now only are part of the paid products. This is not true.

Before AVG acquired Ewido antispyware, if memory still serves me they only had their AV and an on-demand anti-rootkit, I believe. After some time (I can't precise how long after it was.), AVG added the antispyware component to the free version as well.
Then, it came LinkScanner. They did the same: they added it to the free AV, as well. Then Identity Protection, which they added to the free AV, at the same time they added free full anti-rootkit protection.

So, saying that AVG has taken features away is a lie. They have added features to it.

YoKenny

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Re: Bad move Grisoft
« Reply #22 on: December 27, 2010, 11:35:21 PM »
the funny thing, when I posted it at AVG's forums. All they cared about was correcting my post (Grisoft to AVG Technologies), are they kidding me?
Why is minacross clueless about upgading his PROFILE with 1234 posts ???

Plus  m00nbl00d does not even show what country they are in ???

@ bob3160

It sure would help if you showed whom you are quoting. ;)
« Last Edit: December 27, 2010, 11:37:23 PM by YoKenny »

m00nbl00d

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Re: Bad move Grisoft
« Reply #23 on: December 27, 2010, 11:39:48 PM »
Quote
It seems avast! free version has slower updates... so, why criticize how AVG provides the free version updates? It makes no sense.
Apparently you don't seem to realize that there is a huge difference between the ability to update as often as six times per day and once per day.

That is not true. A person using AVG AV Free can update as many times as he/she wishes. But, it is needed to update manually... I don't exactly recall... as I don't use it. But, it is not true that it only updates once a day.

Quote
Quote
Bashing one other product (which seems to be what is happening) won't make avast! be any better.
Since when is it bashing if you point out shortcomings of a product ???
You'll find many such posts on this forum about avast!.
Comparing one products abilities to another isn't bashing, it's simply pointing out straight facts.  :)


When mentioning that AVG took features away from their free product, when it is exactly the opposite situation that is happening... I see it as bashing. Or, simply lack of knowledge of what a product had or not as part of its protection in past, when compared to what it is now. If it's the latter, then one should not say that AVG has taken away features from AVG AV Free... to get more paid users... because they have added more... not removed.
 

m00nbl00d

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Re: Bad move Grisoft
« Reply #24 on: December 27, 2010, 11:43:54 PM »
[...]
Plus  m00nbl00d does not even show what country they are in ???
[...]

What is it with you and the profiles... and countries? It isn't the first time I see you coming with something like that?

Does, one mentioning from which country he/she is from/is living in, help avast! be a better product, help fix issues, bugs?

???

YoKenny

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Re: Bad move Grisoft
« Reply #25 on: December 27, 2010, 11:59:18 PM »
Maybe you do not know what country you live in ???
You do not show your operating system nor Service Pack level.
You do not even know how to have an avatar ::)

« Last Edit: December 28, 2010, 12:17:33 AM by YoKenny »

Offline bob3160

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Re: Bad move Grisoft
« Reply #26 on: December 28, 2010, 12:45:34 AM »
That is not true. A person using AVG AV Free can update as many times as he/she wishes. But, it is needed to update manually... I don't exactly recall... as I don't use it. But, it is not true that it only updates once a day.

Please stop comparing Apples to Oranges.  There is a big difference between auto updates and manual updates.
Most users depend on auto updates.
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Dch48

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Re: Bad move Grisoft
« Reply #27 on: December 28, 2010, 02:39:03 AM »
The thing here is that it's not just users on a forum complaining about AVG. Users who may have limited computer savvy and may have done something themselves that caused the problem. This is Majorgeeks, people who certainly know what they're doing and their opinion therefore carries a lot more weight. They obviously have been using the product for years and are well qualified to know how it has changed for the worse.

AVG used to be the best free solution available. I used to recommend it to people who did not want to pay for their protection. It never was up to snuff with the paid products such as Norton or even McAfee but it was a lot better than nothing at all. Nowadays, all I read are complaints about increasing bloat and ineffectiveness of the free product. I tried their Linkscanner once and it worked great as long as their servers were up but one day the servers went down and I was practically unable to browse at all. Norton's Safe Web is much better. Grisoft / AVG is rapidly losing it's position as a major player in the security field.

m00nbl00d

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Re: Bad move Grisoft
« Reply #28 on: December 28, 2010, 04:24:11 AM »
Maybe you do not know what country you live in ???
You do not show your operating system nor Service Pack level.
You do not even know how to have an avatar ::)



I must have skipped or missed the part, when I registered here, that I was obligated to:

1. Mention my country
2. Mention my operating system and service pack version
3. Have an avatar

m00nbl00d

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Re: Bad move Grisoft
« Reply #29 on: December 28, 2010, 04:25:35 AM »
That is not true. A person using AVG AV Free can update as many times as he/she wishes. But, it is needed to update manually... I don't exactly recall... as I don't use it. But, it is not true that it only updates once a day.

Please stop comparing Apples to Oranges.  There is a big difference between auto updates and manual updates.
Most users depend on auto updates.

I'm not comparing anything. I merely stated that AVG doesn't only allow 1 update per-day to the users of their free product. How the update is done, is not of my concern, as I do not use it.

What's all the hype about it?