All ready got my license for 4 i ask for it to be converted to 6 i also done used the web convert als sent support ticket like over 36 hours also will not let me uninstall also shut sevice down and restarted in safemode to get rid of it no luck.
1. How did you convert your 4.0 license to a 6.0 license? By the link I gave you in my post? If not, try it.
2. Sending a support ticket is not the way to get your license fixed. You need to use the link I gave you and go to the License Center.
3. If you want to uninstall, see below. Shutting services down will not uninstall it.
How to uninstall and do a clean install of Avast:
1. Save a copy of Avast and save it to your HDD.
2. Download the Avast Uninstall Utility
http://files.avast.com/files/eng/aswclear6.exe and save it to your HDD.
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into
Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool.
Uninstall ALL previous versions and products you had on this machine at this time.
6.
Reboot.
7. Install the newest version of Avast and
reboot.
8. Get Internet access and register your copy or add the license key for Free, Pro, or AIS.
9. Update the Avast definitions.