Author Topic: [RESOLVED in 6.0.1035] BSOD when updating from 6.0.1021 to 6.0.1027  (Read 4422 times)

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Silent Assassin

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It occurred upon login after the reboot.

Vista SP2 64bit (with all security patches installed), admin account with uac, avast free + some on-demand scanners, windows firewall

I will upload a full dump if needed. For now you'll have to make do with a minidump (http://dl.dropbox.com/u/14908346/Mini031211-01.zip).

Thanks!
« Last Edit: March 19, 2011, 08:35:11 PM by Silent Assassin »

Offline DavidR

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #1 on: March 13, 2011, 12:33:29 AM »
Was this an install over the top of 6.0.1021 or an update from the UI in 6.0.1021 ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Nesivos

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #2 on: March 13, 2011, 12:36:37 AM »
It occurred upon login after the reboot.

Vista SP2 64bit (with all security patches installed), admin account with uac, avast free + some on-demand scanners, windows firewall

I will upload a full dump if needed. For now you'll have to make do with a minidump (http://dl.dropbox.com/u/14908346/Mini031211-01.zip).

Thanks!

Shut your system down and then do a cold reboot.

That worked for me.



Silent Assassin

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #3 on: March 13, 2011, 12:39:22 AM »
Was this an install over the top of 6.0.1021 or an update from the UI in 6.0.1021 ?
The latter one

Offline DavidR

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #4 on: March 13, 2011, 12:49:17 AM »
OK, same for me update from the UI on XP Pro and win7 32bit and no problem, so don't know if it might be limited to Vista 64bit.

Hopefully your dump file will help get to the bottom of it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Nesivos

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #5 on: March 13, 2011, 01:09:40 AM »
OK, same for me update from the UI on XP Pro and win7 32bit and no problem, so don't know if it might be limited to Vista 64bit.

Hopefully your dump file will help get to the bottom of it.
When updating using the GUI

I had no problems when updating my Acer

I had the BSOD problem on only one Dell Desktop

However the rootkit scan at boot caused problems on both of my Dells


See my signature for Operating Systems being used.

Silent Assassin

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #6 on: March 13, 2011, 02:06:00 AM »
Here's the link to the full dump: http://dl.dropbox.com/u/14908346/MEMORY.7z

PS: What's going on with avast's bsod guy (;D) pk? His account seems to have been deleted.  ???

Offline DavidR

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #7 on: March 13, 2011, 02:24:51 AM »
Short answer, we don't know what is going on as it was himself that deleted it twice.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

osants911

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #8 on: March 13, 2011, 09:05:22 AM »

PS: What's going on with avast's bsod guy (;D) pk? His account seems to have been deleted.  ???

Short answer, we don't know what is going on as it was himself that deleted it twice.

BTW his newer account is active. http://forum.avast.com/index.php?action=profile;u=231715

Offline Eddy

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #9 on: March 13, 2011, 10:56:27 AM »
Odd, 6.0.1000 is the latest version avast says here when looking for a update.

Silent Assassin

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #10 on: March 13, 2011, 01:28:28 PM »
Odd, 6.0.1000 is the latest version avast says here when looking for a update.
That's because 6.0.1000 is the latest stable version. 6.0.1021 and 1027 are pre-releases, that's why avast reports that no update is available.

Offline DavidR

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #11 on: March 13, 2011, 03:16:04 PM »
<snip>
Short answer, we don't know what is going on as it was himself that deleted it twice.

BTW his newer account is active. http://forum.avast.com/index.php?action=profile;u=231715

Yes at the third revision ;D
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Silent Assassin

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Re: BSOD when updating from 6.0.1021 to 6.0.1027
« Reply #12 on: March 19, 2011, 08:34:38 PM »
This seems to have been fixed in 6.0.1035

Thanks