Author Topic: [6.0.1035] BSoD right after Windows boot screen completed  (Read 3350 times)

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dominumds

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[6.0.1035] BSoD right after Windows boot screen completed
« on: March 21, 2011, 03:13:00 AM »
Hi there guys,
After reading that the Avast 6 beta had been updated to 6.0.1035, I decided to give it a try.
Bad idea, since I ended having 3 BSODs in a row when trying to reboot the system, so I had to uninstall in safe mode, reboot and reinstall the previous beta version.

Where should I attach or send the dump/minidump? The minidump is available at ftp://ftp.avast.com/incoming as dominumds crash 6-0-1035 topic 74282.0.zip (no pw).

Thanks in advance!

EDIT: Strangely, when I tried to analyze the minidump, WinDbg x64 threw an error c0000005 (smells like access violation exception?)

Code: [Select]
Loading Dump File [C:\Users\*******\Desktop\032011-15756-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols;SRV*c:\websymbols*http://chromium-browser-symsrv.commondatastorage.googleapis.com;SRV*C:\websymbols*http://symbols.mozilla.org/firefox
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`03251000 PsLoadedModuleList = 0xfffff800`03496e90
Debug session time: Sun Mar 20 22:33:11.401 2011 (UTC - 3:00)
System Uptime: 0 days 0:00:13.977
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8004daf060, fffffa8004daf340, fffff800035d4db0}

c0000005 Exception in ext.Analyze debugger extension.
      PC: 000007fe`feb217a6  VA: 00000000`00000001  R/W: 0  Parameter: 00000000`00000000
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8004daf060, Terminating object
Arg3: fffffa8004daf340, Process image file name
Arg4: fffff800035d4db0, Explanatory message (ascii)

Debugging Details:
------------------

c0000005 Exception in ext.analyze debugger extension.
      PC: 000007fe`feb217a6  VA: 00000000`00000001  R/W: 0  Parameter: 00000000`00000000
« Last Edit: March 21, 2011, 03:32:57 AM by dominumds »

andreas_f

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Re: [6.0.1035] BSoD right after Windows boot screen completed
« Reply #1 on: July 08, 2011, 05:54:07 PM »
I have the exact Same Problem!

I installed avast internet security 6. After installation and a computer restart(as prompted to do so), the computer just doesn't respond. It will start up and everything looks fine, but once avast starts (as it's a start up programme) it all just freezes. It's was rendered useless. So I restarted in safe mode and restored my system to the state b4 i installed avast.
I have now done this several times, initially i thought it was not avast, but I'm sure it is. My computer is brand new, and has windows 7 64 bit.

I paid in full for a 2 year internet security subscription.... WTF.... so not cool...

Anyone know how to solve this?

Offline CraigB

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Re: [6.0.1035] BSoD right after Windows boot screen completed
« Reply #2 on: July 08, 2011, 06:38:19 PM »
Did it have a factory installed av ? if so, have and how did you remove it ?

ANHTHU5991

  • Guest
Re: [6.0.1035] BSoD right after Windows boot screen completed
« Reply #3 on: July 09, 2011, 03:26:43 PM »
Ya, I had the same problem like you when I used avast 6.0.1000. Fortunately, It just happened only one time