Author Topic: No activation Outlookscan  (Read 3951 times)

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Offline A3anus

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No activation Outlookscan
« on: September 22, 2004, 05:33:53 PM »
 ???
After a failure and repair off Office XP, the Outlookscan of the Avast Home version does not start?
Windows XP SP1, Office XP sp3.
What can be the problem?

I reinstalled Avast Home version, but It didn't give me the trust my virusscan is working well for Outlook!!!!!

Help.

A3

Offline Lisandro

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Re:No activation Outlookscan
« Reply #1 on: September 22, 2004, 08:35:17 PM »
I do not use Outlook but, maybe, your avast plugin was disabled there.
Help > About dialog > pluggins > avast pluggin enabled...  ;)
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Offline A3anus

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A pitty, not the solution...more info!
« Reply #2 on: September 22, 2004, 09:26:50 PM »
a pitty....it is not the problem....

Look at the attached file: could that be the problem?
It is not shown at the forum!!!!

Well: in the Avast On Access Scanner: at the Outlook Exchange page there is a remarkeble line:
The provider is waiting for a subsystem.... does somebodies bells are ringing?

A3
« Last Edit: September 22, 2004, 09:31:21 PM by A3anus »

Offline Lisandro

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Re:A pitty, not the solution...more info!
« Reply #3 on: September 22, 2004, 09:38:27 PM »
Well: in the Avast On Access Scanner: at the Outlook Exchange page there is a remarkeble line:
The provider is waiting for a subsystem.... does somebodies bells are ringing?

No, this is not the problem...
The plugin, like any other plugin, will be disabled until you open (run) MS Outlook.
If MS Outlook is running and the plugin disabled you should:
1. Enable it into MS Outlook like I try to say before.
2. Start the avast provider (click on the 'a' blue icon and start it...)
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Offline Vlk

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Re:No activation Outlookscan
« Reply #4 on: September 23, 2004, 08:51:02 AM »
A3Anus, Technical was talking about the OUTLOOK About box, not avast. Did you try looking in the Outlook About box and follow the steps he outlined?
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Offline A3anus

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Re:No activation Outlookscan
« Reply #5 on: September 23, 2004, 05:41:59 PM »
Thanks...thanks a lot.
It was indeed the handling in Outlook. At first I was searching in Avast!
That was the reason I couldn't find it!

Well, it's working now. And I'm very glad with the help of both.

Marvelous!