Author Topic: help me please  (Read 3111 times)

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gammer

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help me please
« on: September 26, 2004, 12:07:27 AM »
i found alot of viruses on my computer thing i did not download and when it alerts me that there is a virus i click '"Delete files permanetly" but the file with the virus is still there what should i do? ???

Offline DavidR

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Re:help me please
« Reply #1 on: September 26, 2004, 01:11:19 AM »
Hi gammer, welcome to the forums.

This should get you started.

Please Help us to Help you In order to help fully we need more information....
   - What OS are you using? is it up to date?
   - What email program are you using - if applicable?
   - avast! version and VPS file (virus database) number, e.g. 0436-4 (see about avast!)
   - What was the virus name, what was the filename, where was it found
     example (C:\windows\system32\infected-filename.xxx)?
   - What actions have you taken to try and resolve the problem?
Also see this thread for further information and advice User's FAQ.

General Advice & Tools for virus/trojan/malware removal

If you need more help, come back here with more info....
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security