So if I understand the OP correctly,
If a user uses off-line registration for Avast and gets the e-mail from Avast entering the key him/herself, than everything works?
If a computer helper person is assisting with registration, and the person sends the key to them via e-mail, or whatever, the key does not work?
Meaning that all off-line license key registrations at last in Avast 6.0, must go to the person who originally requested a license key?
Is this a bug, or a security precaution? It sounds to me like Avast does not want license keys given out to people who initially did not register. I think you use to be able to submit any valid keys in 5.0. But in version 6, it sounds like the licenses have to come from Avast.
Now for the most part, other than the isolated instances we had with a few users on the forum. On-line license registration and renewals are working well in 6.0, correct?