Author Topic: not happy with avast!  (Read 19190 times)

0 Members and 1 Guest are viewing this topic.

spg SCOTT

  • Guest
Re: not happy with avast!
« Reply #15 on: July 18, 2011, 04:50:19 PM »
The engines are different, and I imagine that Gdata is built for 4.

Also, judging by igor's response:
Quote from: igor
As for why not ending the support for 4.8... well, all of the existing pre-2012 editions of g-data would stop working (or more precisely, updating), for example, right?
That suggests to me, that the newer versions may use the newer engine? (igor?)


Either way I can't see how this is down to avast, since it is Gdata that is using it, they are responsible for updating...
You choose to use Gdata, you have to accept what comes with it.

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11815
    • AVAST Software
Re: not happy with avast!
« Reply #16 on: July 18, 2011, 04:54:29 PM »
Yes, the latest version uses avast! 5/6 engine, the same as in avast!.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37183
Re: not happy with avast!
« Reply #17 on: July 18, 2011, 04:54:50 PM »
Quote
because you didn't give them the engine upgrade and i have the gdata 2012 version  
Give....they have to buy it if they want it i guess, avast is running a buisness  

and according to this, new engine is in the 2012.... see reply #21
http://www.wilderssecurity.com/showthread.php?t=291416



so can this Gdata saga end now........  :P




« Last Edit: July 18, 2011, 04:57:07 PM by Pondus »

nsm0220

  • Guest
Re: not happy with avast!
« Reply #18 on: July 18, 2011, 04:55:44 PM »
I don't know what exactly you are referring to in the quote, but you are wrong anyway.

im wrong? im one of you Customers btw because i have gdata

nsm0220

  • Guest
Re: not happy with avast!
« Reply #19 on: July 18, 2011, 04:57:51 PM »
Yes, the latest version uses avast! 5/6 engine, the same as in avast!.

i check it still 4.8

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86674
  • No support PMs thanks
Re: not happy with avast!
« Reply #20 on: July 18, 2011, 04:58:33 PM »
There are certainly questions that should be addressed to GData as to what avast engine they are using in what version of GData (god forbid that nsm0220 has to update his version of GData).

@ nsm0220
I also hope you have been whining on the bitdefender forums as even now they don't detect anything, either on the VT link you gave or on clicking the view more recent results.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11815
    • AVAST Software
Re: not happy with avast!
« Reply #21 on: July 18, 2011, 04:59:54 PM »
Yes, the latest version uses avast! 5/6 engine, the same as in avast!.

i check it still 4.8

You are wrong, but even if it were true - G-data has the new engine, so the rest (to use it or not) is up to them. So please stop the accusations.

nsm0220

  • Guest
Re: not happy with avast!
« Reply #22 on: July 18, 2011, 05:01:22 PM »
There are certainly questions that should be addressed to GData as to what avast engine they are using in what version of GData (god forbid that nsm0220 has to update his version of GData).

@ nsm0220
I also hope you have been whining on the bitdefender forums as even now they don't detect anything, either on the VT link you gave or on clicking the view more recent results.

i aways update gdata

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76239
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: not happy with avast!
« Reply #23 on: July 18, 2011, 05:02:18 PM »
1. im wrong?
2. im one of you Customers btw because i have gdata

1. Yes.
2. No. You are a customer of GData
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

nsm0220

  • Guest
Re: not happy with avast!
« Reply #24 on: July 18, 2011, 05:07:54 PM »
1. im wrong?
2. im one of you Customers btw because i have gdata

1. Yes.
2. No. You are a customer of GData

im a customer of avast because im using gdata(engine b) and gdata is using avast! engine and people using gdata are your customers as well because your product is in there. think of as econ lesson       

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76239
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: not happy with avast!
« Reply #25 on: July 18, 2011, 05:09:23 PM »
im a customer of avast because im using gdata(engine b) and gdata is using avast! engine and people using gdata are your customers as well because your product is in there     

Sorry, but you are wrong.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11815
    • AVAST Software
Re: not happy with avast!
« Reply #26 on: July 18, 2011, 05:13:36 PM »
Well, that might be partially right, even though the support should certainly be provided by the company who sold you the product, i.e. not by avast! - but the facts are wrong.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76239
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: not happy with avast!
« Reply #27 on: July 18, 2011, 05:20:34 PM »
Well, that might be partially right...

Really. :o ;D
Which contracts did you make with them..??
Well, ok. No need to answer that. ;)
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

nsm0220

  • Guest
Re: not happy with avast!
« Reply #28 on: July 18, 2011, 05:21:44 PM »
Well, that might be partially right, even though the support should certainly be provided by the company who sold you the product, i.e. not by avast! - but the facts are wrong.

listen im not to here to argue with you, all i want is do from you to the right thing and help gdata get your avast 5/6 engine on there engine b    

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11815
    • AVAST Software
Re: not happy with avast!
« Reply #29 on: July 18, 2011, 05:24:48 PM »
OK, so please contact g-data and ask them about it.