Author Topic: Unable to scan  (Read 4762 times)

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Offline G.Hayenga

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Unable to scan
« on: July 20, 2011, 05:57:43 AM »
I downloaded the Avast free version and installed it.  Install went fine.  When I hit full system scan I got the following error:

Unable to start scan.
There are no more endpoints available from the endpoint mapper.

Any ideas?

Offline Daris

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Re: Unable to scan
« Reply #1 on: July 20, 2011, 06:21:16 AM »
What version of windows are you running? What other security based protection are you using? Which was your last antivirus? Was it uninstalled with their uninstall utillity tool?
Windows XP SP3 Vista capable but Prefer SP2, Avast 6, PC Tools Firewall, Spyshelter, Malwarebytes Free, SAS Free, CCleaner, Eusing Free Reg, Wise Reg Cleaner Portable, Wise Disc Cleaner Portable, Glary Utillities Portable, ClamWin Portable scanner, Firefox portable, Revo Un installer, IE7 and Opera

Offline Gargamel360

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Re: Unable to scan
« Reply #2 on: July 20, 2011, 06:29:41 AM »
Well, just did a forum search on this.  There is no clear-cut solution to the error, as there is no clear-cut cause.  It has been brought on by many things.  Corrupt files. Bad installs. Infections. Unsolved mysteries.  Wish I could be more specific, but do a forum search yourself on "no more endpoints available from the endpoint mapper", and you will see the confusion.

The 2 simplest things that fixed it (depending on the cause, if any was found) are multiple reboots or a program repair. (start to uninstall Avast! normally but choose repair)

Signature?  But I gots no pen....