Author Topic: how install a previous version?  (Read 2599 times)

0 Members and 1 Guest are viewing this topic.

mantra

  • Guest
how install a previous version?
« on: September 12, 2011, 08:29:38 AM »
Hi

my friend have some problems with the last version

a incredible slow down when she surf with firefox last version , web shield on , setting well known browser ON

can i download the prev version and install over the last built?


or i must uninstall , run the clear tool and install it again and add all the settings again ?

thanks

Offline giogio

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 4088
Re: how install a previous version?
« Reply #1 on: September 12, 2011, 08:40:11 AM »
Yes, you can try to install a previous version.
But you must uninstall it and install the old version.

If you've some problem with uninstall the current version you can try to use the avast uninstall utility
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
Cloud Console 2.18
-FF52-TB52

Offline mikaelrask

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1556
Re: how install a previous version?
« Reply #2 on: September 12, 2011, 08:55:13 AM »
hey. did you try a clean installation of avast? sometimes that would help.

what os do your friend use?

any other programs running like a third party firewall that could slow down the web speed?

have you tryed to deactivate the web shield and see if the web speed is improved by that?

is he using the latest version of firefox?.
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

mantra

  • Guest
Re: how install a previous version?
« Reply #3 on: September 12, 2011, 09:40:02 AM »
hey. did you try a clean installation of avast? sometimes that would help.

what os do your friend use?
windows 7

any other programs running like a third party firewall that could slow down the web speed?

no ,the w7 firewall

have you tryed to deactivate the web shield and see if the web speed is improved by that?
yes i disabled
Quote
is he using the latest version of firefox?
.

yes , she did had slow down with the prev version of avast

in short should i uninstall ?
can i download the prev version , and install it without uninstall the new version?

hi thanks

Offline giogio

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 4088
Re: how install a previous version?
« Reply #4 on: September 12, 2011, 09:56:30 AM »
Yes you can try, but you've some problem with that this PC.

Is best to uninstall correctly and run avast uninstall utility, and than install.

Then you can install the previous version... or try to reinstall the 6.0.1289
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
Cloud Console 2.18
-FF52-TB52