Author Topic: Blue Screen  (Read 9007 times)

0 Members and 1 Guest are viewing this topic.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89201
  • No support PMs thanks
Re: Blue Screen
« Reply #15 on: November 01, 2011, 08:32:05 PM »
That is about all you can do for now, other than wait for a response, which is why I suggested the readme.txt for stuff like the forum topic, etc. to allow easier feedback to be communicated.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

FNXHELLBLAZER

  • Guest
Re: Blue Screen
« Reply #16 on: November 01, 2011, 08:49:01 PM »
Ok, I'll wait for a response, thanks for everything

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76035
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Blue Screen
« Reply #17 on: November 01, 2011, 08:50:53 PM »
You're welcome..!
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline pk

  • Avast team
  • Super Poster
  • *
  • Posts: 2078
Re: Blue Screen
« Reply #18 on: November 02, 2011, 02:35:24 AM »
Your BSODs were not caused by avast. It is a problem with acpi.sys driver "Advanced Configuration and Power Interface" (responsible for ... uuuh, really dont know... communication between hw: usb/battery/keyboard/disks/...). It says, that HW didn't respond within given time interval...

FNXHELLBLAZER

  • Guest
Re: Blue Screen
« Reply #19 on: November 02, 2011, 02:45:34 AM »
Well it always says the same thing, including the last time you helped me, the only difference now is that the last time, I was using driver verifier and the first thing that appeared was avast aswNdis2.sys, but this time I can't make it appear with driver verifier, that why I thought it was once again a problem with the antivirus.
Any suggestions?

Offline pk

  • Avast team
  • Super Poster
  • *
  • Posts: 2078
Re: Blue Screen
« Reply #20 on: November 02, 2011, 12:06:51 PM »
It's hw related problem and it's really hard to find the culprit in this case.
Please monitor your CPU temp (e.g. http://www.cpuid.com/softwares/hwmonitor.html), check your memory (memtest86.com), etc.
You can also turn on driver verifier for all drivers (you can always turn it off from SafeMode if you don't start Windows).

FNXHELLBLAZER

  • Guest
Re: Blue Screen
« Reply #21 on: November 02, 2011, 04:05:27 PM »
I'll try with memtest but the last time everything went alright with it, thanks for everything

Offline pk

  • Avast team
  • Super Poster
  • *
  • Posts: 2078
Re: Blue Screen
« Reply #22 on: November 03, 2011, 08:52:07 AM »
also check if there isn't bios update