downgrade back to avast Free?

[REDACTED]

Hi everyone.

Maybe this is an old topic. But I had the same problem.

What i did:

Go to the Control Panel -> uninstall Avast Pro
When prompted if I want to uninstall there is an option to switch back to Avast Free.

I clicked it and everything went ok.

Try it

I was on Win8

[DavidR]

Yes it is an old topic, for an old version and this option wasn't available in that version, now it is in avast 2015.

[REDACTED]

My thanks go to Anti_Dandruff7 and vela.russel -- the same thing worked for me.

TBH this is a load of bull though. You should support your users better. I'm not sure if I even consented to trialing Avast Pro in the first place, though with all the annoying popups it's very possible that I accidentally did.

I'm still a user but looking for more honest alternatives.

[bob3160]

There was indeed an easy way to go from Paid to Free in version 2015.
I have no idea why Avast decided to replace something that made it easy to keep customers
with a survey???
Now, in order to change from Paid to Free, you need to download the Free Version then, use the control panel Removal feature.
Reboot your system.
Once that's dome you can run the setup program for the Free version of Avast.
What a Pain...... 

[schmidthouse]

What could possibly be the strategy for this move by Avast
Makes no sense

[bob3160]

What could possibly be the strategy for this move by Avast
Makes no sense

I'm still waiting for a reply from my contacts.

[REDACTED]

Hey guys just try to uninstall your expired avast from add and remove programs
There will be two options one is to switch back to previous free avast
And other is to uninstall it completely....

[bob3160]

Hey guys just try to uninstall your expired avast from add and remove programs
There will be two options one is to switch back to previous free avast
And other is to uninstall it completely....

Not if you're using the current version of Avast. 

[MartinZ]

Yes it's there Bob. If you have paid version in trial mode then it should be there an option to downgrade.

[bob3160]

Yes it's there Bob. If you have paid version in trial mode then it should be there an option to downgrade.

So it's there but only for those using a trial mode Not for those who's paid version is expiring and they want to
change over to Free
Thanks

[MartinZ]

No ti should appear if you are expiring or expired as well..

[DavidR]

No ti should appear if you are expiring or expired as well..

The problem with that, many of these people wishing to downgrade to the free version will have been using the trial version (or before renewal would take effect) and want rid of it before they have to pay.

[MartinZ]

Ah I see, trial version should be soon included also, even when not expiring.

[bob3160]

Ah I see, trial version should be soon included also, even when not expiring.

IMHO, it should be included in all payed versions. Making it easy to roll back to free gives Avast a greater chance to still retain a customer even if they've decide not to renew.
It shouldn't make any difference at what point the decision is made to go to the free version.

[schmidthouse]

Ah I see, trial version should be soon included also, even when not expiring.

IMHO, it should be included in all payed versions. Making it easy to roll back to free gives Avast a greater chance to still retain a customer even if they've decide not to renew.
It shouldn't make any difference at what point the decision is made to go to the free version.

+1
Agreed