My licence file wont work anymore.

[Helank]

My beloved Avast has been either destroyed or uninstalled 9 times since new year. I have today been through alot of cleaning of malware and stuff like that, without knowing what is going on. But my avast wont work and I reinstalled again again, but now the licence key wont work. Then I installed the free version. NOW IT ALSO WANTS a registration key??  I am about to get a nervous break down.
PLEASE help me.

[Pondus]

I have today been through alot of cleaning of malware and stuff like that, without knowing what is going on

I would start with finding out if the machine is clean first, and then solve the license problem...

Follow this guide, and attach all logs....not copy and paste
http://forum.avast.com/index.php?topic=53253.0

Then Essexboy will have a look when he arrive here later today

[Helank]

I hope i am doing the right thing by ataching the logfile here??? Or Please tell me where I can do it else.

[Asyn]

I hope i am doing the right thing by ataching the logfile here???

Yes.

[Helank]

YAY !  Here is the next one 

[Pondus]

it is possible to attach more then one log file to the post   

Allowed file types: txt, jpg, gif, png, log
 Restrictions: 4 per post, maximum total size 192KB, maximum individual size 200KB

[Helank]

Eeh! How do I do that?   
 Now I dont dare to send the next one 

[Pondus]

just under attach....it say "more attachments"

if unsure just continue as you did, it is not a problem.......it was just a suggestion to do it a bit easyer for you   

[Helank]

I´ll do my best :-) That should br it? 
OH and I dont know if I should use the last tool, because i dont have problems with the internet as such, but it tells me all the time i have a server that is...ok can I send you a screenshot of the box?

[Asyn]

can I send you a screenshot of the box?

Sure.

[Helank]

Thanks
It pops up every time i start my email and want to get mails or send mails, but only once as i am forced to say yes, or else I cant get mails. AND I GET MANY MAILS!!!!!!!!!!!!!!!!!!!!

[Helank]

Maybe I should have told, that I use Windows Live Mail and Gmail and I use a server called   !123.com.. also for my homepage.

[Helank]

And now I got one more complain from the computer after all these cleaning programs. I translated it to english.

[Pondus]

you do know this is avast forum.......just asking since i see you are running AVG
did you try to install avast while running AVG ?

you also have software from IObit!....you may want to uninstall it after reading this

http://www.malwarebytes.org/forums/index.php?showtopic=29681
http://www.malwarebytes.org/forums/index.php?showtopic=30989
http://www.malwarebytes.org/forums/index.php?showtopic=33217

[Helank]

 That is only until my BELOVED AVAST is running again and my license works too. you can be sure of that. It goes out as soon as I can get my avast running again. I payed for it so I am going to use it.  My license should have worked until september.  I just am so afraid of getting virus..... more than i already got ....   Avast has been serving me beautifully for years without any troubles, so I wont drop it for anything.