Author Topic: Serious problem with avast update  (Read 9003 times)

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Offline selen

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Serious problem with avast update
« on: February 23, 2012, 06:26:12 PM »
Avast shows a red notice, saying that a new program update is avaliable. I click on it to update and after one minute it says that the program is already updated! The red notice doesn't disappear, what's appening?

Offline DavidR

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Re: Serious problem with avast update
« Reply #1 on: February 23, 2012, 06:30:57 PM »
What avast version do you have 6.0.1367 or the current beta 7.0.1401  (and that is trying to update to the RC build 7.0.1403) ?

If the latter hold fire as people are having problems after subsequent update.
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Offline selen

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Re: Serious problem with avast update
« Reply #2 on: February 23, 2012, 06:41:15 PM »
What avast version do you have 6.0.1367 or the current beta 7.0.1401  (and that is trying to update to the RC build 7.0.1403) ?

If the latter hold fire as people are having problems after subsequent update.

I have avast 6.0.1367 and suddenly I saw that red notice. I updated the program but avast said that my version was already updated...now the red notice  has disappeared, after about 20 minutes. I don't know what's happening to my avast, I have also problems with web rep but nobody has given me a solution.. others people are having this problem with web rep, there are a lot of topic here in the forum regarding this issue...

Offline Andrey,pro

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Re: Serious problem with avast update
« Reply #3 on: February 23, 2012, 06:47:43 PM »
I don't know but i've just updated manually from GUI from 6. to 7.0.1407!  :)
I think it is the final release!
« Last Edit: February 23, 2012, 06:51:16 PM by Andrey,pro »

Offline chocholo

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Re: Serious problem with avast update
« Reply #4 on: February 23, 2012, 06:50:29 PM »
Yep, 7.0.1407 is final release of avast! 7.

Offline Andrey,pro

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Re: Serious problem with avast update
« Reply #5 on: February 23, 2012, 06:53:58 PM »
but why in  avast! GUI i see: the latest version is 6.0.1407?current 7.0.1407 (see my screen)
sorry,updated, now all is OK! :)
« Last Edit: February 23, 2012, 06:55:47 PM by Andrey,pro »

Offline selen

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Re: Serious problem with avast update
« Reply #6 on: February 23, 2012, 07:06:43 PM »
Yep, 7.0.1407 is final release of avast! 7.

I have updated my avst to version 7, but now each time i turn on my computer appears an avast's window wich says that I have to complete my protection...but I have nothing to complete! I click on FINISH but nothing changes! This windows appears each time I turn on or reboot my pc. Please help me

Offline ady4um

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Re: Serious problem with avast update
« Reply #7 on: February 23, 2012, 07:22:25 PM »
Could you please attach a screen shot of this "have to complete your protection" thingy?
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Offline DavidR

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Re: Serious problem with avast update
« Reply #8 on: February 23, 2012, 07:46:24 PM »
Yep, 7.0.1407 is final release of avast! 7.

I have updated my avst to version 7, but now each time i turn on my computer appears an avast's window wich says that I have to complete my protection...but I have nothing to complete! I click on FINISH but nothing changes! This windows appears each time I turn on or reboot my pc. Please help me

Have you rebooted since the update as that is required ?
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.595) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline selen

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Re: Serious problem with avast update
« Reply #9 on: February 23, 2012, 07:48:17 PM »
Could you please attach a screen shot of this "have to complete your protection" thingy?

I'm trying to attach a shot but the forum gives me an error message. I try to explain you: this windows of avast is a list of alla the new improvement of avast 7. there is the notice "click here to finish" at the end of the list. I click on it and the windows disappears, but when i restart my pc this windows appears again

Offline selen

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Re: Serious problem with avast update
« Reply #10 on: February 23, 2012, 07:49:02 PM »
Yep, 7.0.1407 is final release of avast! 7.

I have updated my avst to version 7, but now each time i turn on my computer appears an avast's window wich says that I have to complete my protection...but I have nothing to complete! I click on FINISH but nothing changes! This windows appears each time I turn on or reboot my pc. Please help me

Have you rebooted since the update as that is required ?

yes I have done it!

Offline ady4um

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Re: Serious problem with avast update
« Reply #11 on: February 23, 2012, 07:54:51 PM »
You keep posting all over the forum. Please stop.

There is a new aswclear available, compatible with avast 7. Download Run it for avast 7 and for avast 6. Download the latest stable version of avast 7 (final). It should solve you problems.

Be aware to have a copy of your license file.
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Offline selen

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Re: Serious problem with avast update
« Reply #12 on: February 23, 2012, 07:56:31 PM »
You keep posting all over the forum. Please stop.

There is a new aswclear available, compatible with avast 7. Download Run it for avast 7 and for avast 6. Download the latest stable version of avast 7 (final). It should solve you problems.

Be aware to have a copy of your license file.

my avast version is the latest...the number 7 and I have updated the program vesion manually, when avast has advised me

Offline BTIsaac

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Re: Serious problem with avast update
« Reply #13 on: February 23, 2012, 08:01:02 PM »
I'm encountering the same problem. The splash screen that showed up after the first reboot the update was needed for, showed up again after I rebooted the second time, asking me to click finish again, even though I did that. The checkbox saying "Participate in the Avast Community" also shows up checked, even though I unchecked it.

Offline ady4um

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Re: Serious problem with avast update
« Reply #14 on: February 23, 2012, 08:04:28 PM »
I have updated the program vesion manually, when avast has advised me

Exactly my point. Clean all your previous installations and start clean. Read again my post above and follow the instructions (and don't forget that aswclear7 should be executed under Windows Safe Mode).
ADD/REMOVE PROGS -> avast -> CHANGE/REMOVE -> REPAIR & REBOOT
Avast! 7 FAQ | FAQ & KB | Docs | Removal Utils | Configure Mail Shield | report FP | License Registration | UNSECURED?