Author Topic: [Avast 7] Mail Shield won't start  (Read 16165 times)

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Offline avadas.de

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Re: [Avast 7] Mail Shield won't start
« Reply #30 on: March 01, 2012, 09:41:07 AM »
Hi lukor,

are you sure the .reg file will fix the problem in any case? When we first analyzed the problem in the German forums before we recommended the workaround to delete the aswRdr2.sys here, the user who reported the problem, also returned the list of installed filters to us. It seems he was also missing a properly registered filter, not only the service. Check the filters.xml output here: http://forum.avadas.de/threads/4011-avast!-7-Web-Schutz-funktioniert-nicht?p=36140&viewfull=1#post36140 (the topic was related to the web-shield, which uses the same service/redirection filter). Or does the filter autmatically get registered by the service spinning up?
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Avast 19.6.2383 German Release Notes

Offline lukor

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Re: [Avast 7] Mail Shield won't start
« Reply #31 on: March 01, 2012, 11:34:26 AM »
Either delete aswrdr2.sys and reinstall, or install it via the supplied reg file and reboot.

Offline avadas.de

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Re: [Avast 7] Mail Shield won't start
« Reply #32 on: March 01, 2012, 03:08:03 PM »
Hi lukor,

I know how to fix this, the question was more technically related. As far as I understand, not only a service is registered, but also a filter needs to be registered (also listed in the device manager / hidden devices). My questions was, if those entries are made when the service is starting, in other words by the service itself, because the .reg just seems to create the service entry.
Feel welcome to also visit the German Avast Community Forums for support and discussions with other security specialists as well as beginners!

Avast 19.6.2383 German Release Notes

Offline lukor

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Re: [Avast 7] Mail Shield won't start
« Reply #33 on: March 01, 2012, 04:33:35 PM »
What do you mean by "service is registered" and "filter is registered"? Could you be more specific? Please.

L.

Offline Dch48

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Re: [Avast 7] Mail Shield won't start
« Reply #34 on: March 01, 2012, 07:00:28 PM »
Just a question here. I have not had the problem but I downloaded the reg fix file just to compare it's contents to what is actually in my registry. Everything is the same except for one entry. On my system, Win 7 Home premium 64 SP1, the entry DependOn Service just says tcpip with none of the hex and numbers shown in the fix file. Everything is working perfectly though.
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Offline lukor

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Re: [Avast 7] Mail Shield won't start
« Reply #35 on: March 01, 2012, 07:56:02 PM »
This is simply the way how regedit export REG_MULTI_SZ fields. Try to export yours and compare both files.

2 avast.de> you must be confused. The driver is installed by the registry entries in .reg file (this is one of the ways). No other installation is necessary if you reboot afterwards (since the registry is loaded on system startup). There are other ways of installing drivers/services but all eventually lead to the following entries written into the registry. For some drivers, special registration in other places is needed (e.g. NDIS driver) but this is not the case here.   

Offline Lisandro

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Re: [Avast 7] Mail Shield won't start
« Reply #36 on: March 01, 2012, 09:56:28 PM »
Won't it be good to upgrade to the latest beta?
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Offline Dch48

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Re: [Avast 7] Mail Shield won't start
« Reply #37 on: March 01, 2012, 11:00:55 PM »
Won't it be good to upgrade to the latest beta?
Since I'm having no problems, I'm waiting until the release. I do like what VLK said though about the Ask mode in the auto-sandbox being changed back to how it worked in v6. I don't care about the gadget fix since I never use any gadgets and don't even have the Avast one at all.
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Offline avadas.de

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Re: [Avast 7] Mail Shield won't start
« Reply #38 on: March 02, 2012, 08:45:12 AM »
Hi lukor,

For some drivers, special registration in other places is needed (e.g. NDIS driver) but this is not the case here.

that is actually the part I was wondering about. Thanks for your explanation!
Feel welcome to also visit the German Avast Community Forums for support and discussions with other security specialists as well as beginners!

Avast 19.6.2383 German Release Notes