Author Topic: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations  (Read 146742 times)

0 Members and 1 Guest are viewing this topic.

Dch48

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #15 on: February 28, 2012, 02:00:05 AM »
Once again I managed to avoid a bad VPS file. I've never been bitten by one yet . ;D
How do you do? Or, better, what did you do? ;D
I never boot up until the afternoon here. The late afternoon usually and so far all the bad updates have been the first one of that day. I almost never get those.

Hermite15

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #16 on: February 28, 2012, 02:07:52 AM »
okay worked fine thanks ;) ie I could update to 27-1 after running the fix.

Exbiker

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #17 on: February 28, 2012, 02:17:35 AM »
Downloaded it but it says I have no problem. But I do! Went to add/remove hit the button I get "error reading product data"    Now what?

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #18 on: February 28, 2012, 02:27:07 AM »
Downloaded it but it says I have no problem. But I do! Went to add/remove hit the button I get "error reading product data"    Now what?

Can you please send me (by email) the files "prod-ais.vpx" and "part-setup_ais-57f.vpx" from the "C:\Program Files\AVAST Software\Avast\Setup" directory?

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

robertaitaly

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #19 on: February 28, 2012, 02:32:35 AM »
I downloaded the patch, and the message says that my system seems to have no problems, so you do not run. Instead nela Avast still does not update the virus definition (the last is the 120226-3), or the program (Avast Pro 6.0.1367) to the new version 7. Also I can not even uninstall it. Thank you for your help. (translated by Google)
« Last Edit: February 28, 2012, 02:34:15 AM by robertaitaly »

MacReady

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #20 on: February 28, 2012, 02:33:36 AM »
I had the same result as Exbiker, and am also sending you my files (as you requested previously), if that's alright.

Just sent now, to the avast.com email.


Mac

« Last Edit: February 28, 2012, 02:36:41 AM by MacReady »

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #21 on: February 28, 2012, 02:36:08 AM »
Yes please send me the files.
Vlk
If at first you don't succeed, then skydiving's not for you.

robertaitaly

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #22 on: February 28, 2012, 02:44:47 AM »
Yes please send me the files.
Vlk

If the request of the two files are also addressed to me, I do not know how and where to send them. Sorry I'm new, I tried to find out how, but I did not understand. Thanks (translated by Google)

ellinas71

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #23 on: February 28, 2012, 02:47:56 AM »
I have the 7.0.1407 version.I still can't get any updates.I tried to run that exe file,but still nothing happened.I still can't get the updates.I tried to uniinstall avast,but can't even uninstall it!So I downloaded and installed Macaffe.I hope that 2 antivirus programs will not conflict.What do you think?Please help

slybo

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #24 on: February 28, 2012, 02:53:51 AM »
I just noticed the cloud shows connection not established. Since this issue was an update problem is this part of it or is the servers just down for the moment?

chimp78

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #25 on: February 28, 2012, 03:01:11 AM »
I clicked on FixUpdate.exe and it stated that nothing is corrupted, etc. But, the update for engine and virus definitions still do not go pass and it kept initializing since last night. So, what should I or other people who are experiencing this, do? Thanks.

Looks like http://www.avast.com/uninstall-utility is the one to do this.
« Last Edit: February 28, 2012, 03:03:07 AM by chimp78 »

j0ta

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #26 on: February 28, 2012, 03:07:00 AM »
Just did a clean install,fixupdate didn't work,all is now in working order.

Joseph Collins

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #27 on: February 28, 2012, 03:12:44 AM »
*facepalm*  Same problem as the above several people.  "FixUpdate.exe" reports that nothing needs fixing, but I still can't get updates, and new to me, using the Add/Remove button in the Windows XP "Add/Remove Programs" settings returns an "avast! Setup Fatal Error".  As such, I've sent you an e-mail with the requested files in a ZIP file. (The file is named "JDC_avastVPXes.zip".)  Hopefully, we can get this second snag straightened out!

MacReady

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #28 on: February 28, 2012, 03:14:30 AM »
Many thanks, Vik. Definitions and program updated successfully!  :D

beaker1024

  • Guest
Re: IMPORTANT! Fix utility for corrupted avast! v6/v7 installations
« Reply #29 on: February 28, 2012, 03:21:05 AM »
Count me as another person stuck!

FixUpdate.exe says nothing is wrong Code 11

Avast v6 IS Paid (just rebought 2 weeks ago 2yrs on 3PCs) won't upgrade anything anymore.  No UI update to V7 and no definition update.

About ready to really get upset.  I was staying calm thinking this FixUpdate.exe just had to be the fix for my three machines!  What's the course of action now?  What's the timeframe for a real fix?

EDIT: Add/remove says installation is corrupt for Setup directory.

BTW My Avast IS install is in C:\Program files\Alwil Software\Avast5 if that matters.

Sent along the two files requested earlier in the thread to your email address VLK.
« Last Edit: February 28, 2012, 03:39:37 AM by beaker1024 »