Hello everybody and Thanks in advance for any help!
XP sp3 up to date-Avast v7.0.1407-Spybot(w/resident on)-Malwarebytes(manual)-SpywareBlaster(manual)
Last night I did a manual check for Avast program update and it installed this latest version and all seemed well until it showed the gui and the mail shield was off. I tried the FIX button and nothing, also tried the other buttons to turn it on and nothing. Click on the mail shield and its window says "Please run the avast! service first to activate this shield". Came here and did a search of the problem and the only reference to it was with Win7, looked it over and tried a couple of things I felt would be ok with my XP install. Tried repair from add/remove program, reboot, not fixed. Tried uninstall, reboot and reinstall, not fixed. Tried the removal program mentioned in the post, many reboots and checks to be sure all is gone(all under safeboot admin) then reinstall while still in safe mode, still not fixed.
I d/l the reg fix for Win7 that was in the post and looked at it and my reg there and mostly matched except for dependonservice- mine lists tcpip (which makes no sense to me). I had that off in services so tried turning it on and reboot, still the same, not fixed!
Any ideas on what else it could be or is it a bug that will soon be fixed?
Thanks again
Duster (LOVES Avast and recommends it every chance he gets!
Update: I thought it was fixed! but guess not. (I don't see my last post so I will put here)
After reading the help post I uninstalled spybot and reinstalled avast and the mail shield was on, but the sandbox needed another reboot to be active. I had to go somewhere so I waited till I got back to reboot so I could watch and check everything. well, I rebooted and the sandbox is active but now the mail shield is off and will not start. I'm back to where I started, any other ideas out there?
Duster