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Can't update Avast after System Restore Ver 5 to Ver 7
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Topic: Can't update Avast after System Restore Ver 5 to Ver 7 (Read 2437 times)
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Can't update Avast after System Restore Ver 5 to Ver 7
«
on:
March 25, 2012, 12:24:03 PM »
On 12 March I updated my Avast from v5 to v7. Today I had to do a system restore which took me back to v5. However Avast is stopped and I can't get it started. I am not sure how to remove the old version(which shows to be v5 now) so that I can update it with the latest. When I tried the help it brought up the v7 help (it's a bit confused?
). It will not let me updated it from the user interface and I can't find the Avast folder in the 'All Programs' to use the uninstall. Also not in the control panel. I am using Vista 32 bit OS. How can I get avast working again?
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Pondus
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Re: Can't update Avast after System Restore Ver 5 to Ver 7
«
Reply #1 on:
March 25, 2012, 12:29:43 PM »
follow the instructions and remove with this (from dropp down menu run it for both avast 5 and 7) then reboot
http://www.avast.com/uninstall-utility
i guess you have the free.......download and install new
http://filehippo.com/download_avast_antivirus/
«
Last Edit: March 25, 2012, 12:38:07 PM by Pondus
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REDACTED
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Re: Can't update Avast after System Restore Ver 5 to Ver 7
«
Reply #2 on:
March 25, 2012, 01:42:44 PM »
Thank you for the utility.
No it's not the free one. It's the bought suite. Where do I get that from?
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Pondus
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Re: Can't update Avast after System Restore Ver 5 to Ver 7
«
Reply #3 on:
March 25, 2012, 01:44:55 PM »
download and install as trail
http://www.avast.com/free-antivirus-download
when you have it up and running and updated...insert your license file
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REDACTED
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Re: Can't update Avast after System Restore Ver 5 to Ver 7
«
Reply #4 on:
March 25, 2012, 02:01:36 PM »
Thank you. That makes sense. I do have the lic file.
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andrzejvca
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Re: Can't update Avast after System Restore Ver 5 to Ver 7
«
Reply #5 on:
March 25, 2012, 08:43:15 PM »
Hi Pondus. I have the same problem as av, but I can not remove Avast. I am getting "acwsclear.exe is not valid Win32 application" window while trying to run it. I hope you can help me. I am using free version of Avast, Vista32.
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Pondus
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Posts: 37534
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Re: Can't update Avast after System Restore Ver 5 to Ver 7
«
Reply #6 on:
March 25, 2012, 08:53:01 PM »
and you run it in safemode ?
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andrzejvca
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Re: Can't update Avast after System Restore Ver 5 to Ver 7
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Reply #7 on:
March 25, 2012, 09:06:11 PM »
Yes, I used safemode.
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Can't update Avast after System Restore Ver 5 to Ver 7