Author Topic: aswSnx.sys caused BSOD Windows 2003 server standard  (Read 4526 times)

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PCEMS

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aswSnx.sys caused BSOD Windows 2003 server standard
« on: March 30, 2012, 06:52:49 PM »
I have been having system errors on our Windows 2003 server standard Terminal Services server.
We are using Avast File Server security 6.0.1373 since 9-9-2011. The error from the event viewer follows:
___________________________________________________________________________________
Event Type:   Error
Event Source:   System Error
Event Category:   (102)
Event ID:   1003
Date:      3/30/2012
Time:      8:20:30 AM
User:      N/A
Computer:   CCCSERVER
Description:
Error code 1000008e, parameter1 c0000005, parameter2 f1ce4f98, parameter3 f27dba94, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 31 30 30 30 30 30 38    1000008
0020: 65 20 20 50 61 72 61 6d   e  Param
0028: 65 74 65 72 73 20 63 30   eters c0
0030: 30 30 30 30 30 35 2c 20   000005,
0038: 66 31 63 65 34 66 39 38   f1ce4f98
0040: 2c 20 66 32 37 64 62 61   , f27dba
0048: 39 34 2c 20 30 30 30 30   94, 0000
0050: 30 30 30 30               0000   
_____________________________________________________________________________________
This has occurred 30+ times since February 21, 2012. Microsoft Diagnostic and Recovery Tool utility along with Microsoft Debug tools points at aswSnx.sys as a problem that may be causing the crash.

Will Avast 6 File Server Security function without this driver? If so, How can it be disabled or repaired?


Offline giogio

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Re: aswSnx.sys caused BSOD Windows 2003 server standard
« Reply #1 on: March 30, 2012, 07:29:23 PM »
Hi,
the BSOD occuring casually or when you try to open a specific application or when server do a specific operation?
The aswSnx.sys driver is needed to virtualize an application (autosanbox or safezone..) I suggest you to try to disable the autosandbox and look if the problem is still.
Another solution is to try to make an avast repair installation, and I suggest you to send the minidump in a zip file with a txt file to the link to this topic to devs to
ftp://ftp.avast.com/incoming
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
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Mosterbirdzz

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Re: aswSnx.sys caused BSOD Windows 2003 server standard
« Reply #2 on: April 19, 2012, 11:01:35 AM »
THXX