Author Topic: Devices not showing on my account even though connected to Avast  (Read 2337 times)

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bgblake

  • Guest
If I open my avast account my devices are not showing? I use avasdt for my mobile phone and purchased the Internet Security a few months ago. I have since bought a new computer and installed avast. It is showing as "connected" when I open up my account settings, yet when I go to my avast account it shows :no devices". how do I correct this? Thanks

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67235
Re: Devices not showing on my account even though connected to Avast
« Reply #1 on: May 12, 2012, 05:32:16 PM »
I'm interested on this to.
I have one remote device connected to my account. When I remote open the avast! interface it is shown there as connected to my account. When I login into my account, the device is not shown :'(
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jrace

  • Guest
Re: Devices not showing on my account even though connected to Avast
« Reply #2 on: May 12, 2012, 11:22:40 PM »

I am waiting for a solution by avast! Support Team already since months.
So far there is no substantial progress on this matter.

See also: http://forum.avast.com/index.php?topic=95208.0