Author Topic: Cutting Off  (Read 3830 times)

0 Members and 1 Guest are viewing this topic.

Offline grog1961

  • Jr. Member
  • **
  • Posts: 34
Cutting Off
« on: June 03, 2012, 09:05:11 PM »
I'm having a problem with Avast cutting off at the bottom.
Avast scans a program that I'm  installing and when it says
that it's safe I can't see the options of what to do next because
the Avast box is at the very bottom of the screen and its
cut off. Is there a way to move this box to the middle of the screen
so I can see the options????

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 36615
Re: Cutting Off
« Reply #1 on: June 03, 2012, 09:10:05 PM »
could you attach a screen shot so we can see the problem ?

Offline grog1961

  • Jr. Member
  • **
  • Posts: 34
Re: Cutting Off
« Reply #2 on: June 09, 2012, 09:53:19 PM »
Sorry for the delay!!!!
I had to send my new computer back to HP for repairs and they had to replace the motherboard.
I attached a pic of the cutting off problem.
This is at the very bottom on the left and there is no way to move the window to see what is cutoff.

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11745
    • AVAST Software
Re: Cutting Off
« Reply #3 on: June 10, 2012, 02:58:15 PM »
Is there anything "special" about your desktop... like enlarged height of the taskbar, or something else at the top or bottom of the screen that might be shrinking the available area?
Or... large fonts, changed DPI... anything?

Offline iroc9555

  • CCS, Vzla.
  • Avast Überevangelist
  • Starting Graphoman
  • *****
  • Posts: 7467
  • No soporte por PM.
Re: Cutting Off
« Reply #4 on: June 10, 2012, 03:43:22 PM »
Is there a way to move this box to the middle of the screen
so I can see the options????

Hi Igor

This would be nice. We could actually " Grab " the pop up and move it around. I've had double alerts, Avast!/Comodo and I thank God Comodo alerts can be grabbed and move it out of the corner.
« Last Edit: June 10, 2012, 04:25:42 PM by iroc9555 »
Hernan.
Dim 9200. C2D E6600; 2.40GHz. 4GB DDR2RAM. XP Pro_86. Spk3. IE8 & FF41. Avast FREE 2015. CIS 5.12(FW/D+). MBAM Premium. MCShield. WinPatrol +. SpywareBlasterOpenDNS. uBlock. WOT. Sandboxie

Offline avastfan18

  • Jr. Member
  • **
  • Posts: 25
Re: Cutting Off
« Reply #5 on: June 10, 2012, 04:18:52 PM »
Is there a way to move this box to the middle of the screen
so I can see the options????

Hi Igor

This would be nice. We could actually " Grab " the pop up and move it arround. I've had double alerts, Avast!/Comodo and I thank God Comodo alerts can be grabbed and move out of the corner.

That's actually great idea!

Offline grog1961

  • Jr. Member
  • **
  • Posts: 34
Re: Cutting Off
« Reply #6 on: June 10, 2012, 09:10:38 PM »
I have the tool bar on the left side but that shouldn't make a difference.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 83009
  • No support PMs thanks
Re: Cutting Off
« Reply #7 on: June 24, 2012, 09:33:09 PM »
Have you tried moving it to the conventional location to see if it does make a difference ?

What is the resolution of your screen ?
Even on my 1024x600 10.1" win7 netbook windows are above the toolbar, see image.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.2.2401 (build 20.2.5130.570) UI-1.0.505/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline grog1961

  • Jr. Member
  • **
  • Posts: 34
Re: Cutting Off
« Reply #8 on: June 24, 2012, 09:39:39 PM »
Thanks for the reply!!!!
My screen resolution is 1920X1080 which is the recommended setting for my monitor.
Also, I have my icons on the left side and not the bottom like it is on your desktop.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 83009
  • No support PMs thanks
Re: Cutting Off
« Reply #9 on: June 24, 2012, 09:42:13 PM »
My comment and related screenshot was to show that even on a small screen, low resolution 1024x600 if it shows there it should on a large screen resolution.

That is what I suggested that you change to the conventional location to see if it does make a difference ?
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.2.2401 (build 20.2.5130.570) UI-1.0.505/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline grog1961

  • Jr. Member
  • **
  • Posts: 34
Re: Cutting Off
« Reply #10 on: June 24, 2012, 09:47:54 PM »
Can you explain what you mean move to a conventional location????
If you mean try and move the window I am unable to do that.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 83009
  • No support PMs thanks
Re: Cutting Off
« Reply #11 on: June 24, 2012, 11:02:16 PM »
Not the window, the toolbar you spoke about in Reply #6 and my reply in Reply #7 was a direct response to your post.

The toolbar is normally on the bottom, you have it on the left, try moving it back and see if it makes a difference.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.2.2401 (build 20.2.5130.570) UI-1.0.505/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline grog1961

  • Jr. Member
  • **
  • Posts: 34
Re: Cutting Off
« Reply #12 on: June 24, 2012, 11:15:19 PM »
Thanks!!!! I wasn't sure what you meant.
I'll check this when I get home from work tonight.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 83009
  • No support PMs thanks
Re: Cutting Off
« Reply #13 on: June 24, 2012, 11:21:57 PM »
You're welcome.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.2.2401 (build 20.2.5130.570) UI-1.0.505/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline grog1961

  • Jr. Member
  • **
  • Posts: 34
Re: Cutting Off
« Reply #14 on: June 26, 2012, 08:58:29 AM »
Sorry, but now matter where I had the task bar (left right top or bottom) that window was still cutoff at the bottom.
I even tried changing the screen resolution but the did no good either.