Author Topic: HELP !!! COULDNT UNINSTALL AVAST FREE VERSION ANTIVIRUS  (Read 55867 times)

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Offline drraven1981

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HELP !!! COULDNT UNINSTALL AVAST FREE VERSION ANTIVIRUS
« on: June 18, 2012, 12:43:32 PM »
hey guys
i am using dell laptop and windows 7 on it and had avast free home edition installed for a while . but soon i came to know that its virus defin and engines are not autoupdating  so i tried to do it manually but its not working so i tried to uninstall but it says the
Quote
avast ! a setiface error has occured:3  try to reinstall or contact support please
. i even tried windows 7 managers smart uninstalller but it doesnt show avast in installed programms .i really like avast but autoupdates for virus are really important . so wanna  put recent avast version 
 so guys pl help me to remove it first.
 thanks!!!!

Offline Asyn

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Re: HELP !!! COULDNT UNINSTALL AVAST FREE VERSION ANTIVIRUS
« Reply #1 on: June 18, 2012, 12:45:38 PM »
so guys pl help me to remove it first.
 thanks!!!!

Follow instructions: http://www.avast.com/uninstall-utility
XP SP3 - Avast 10.2.2215 - CIS 3.14 [FW/D+] - MBAM 1.75 [OD] - Firefox ESR 31.5.3 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.5.0 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: HELP !!! COULDNT UNINSTALL AVAST FREE VERSION ANTIVIRUS
« Reply #2 on: June 18, 2012, 12:49:13 PM »
- Download the latest version of avast, 7.0.1426 http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for 5.x, 6.0.x and 7.0.x).
  • 1. Now uninstall avast! (using add remove programs, if you can't do that start from the next step), reboot.
  • 2. run the avast! Uninstall Utility from safe mode, first for 6.x if previously installed and then for 7.0, once complete reboot into normal mode.
  • 3. install the latest version, reboot.

Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?
The reason I ask is that another AV or remnants left on the system could have an impact on the avast installation.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 2015 10.2.2215 R2/ Outpost Firewall Pro9.1/ Firefox 36.0.4, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Premium 2.0.4/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

Offline drraven1981

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Re: HELP !!! COULDNT UNINSTALL AVAST FREE VERSION ANTIVIRUS
« Reply #3 on: June 18, 2012, 03:11:23 PM »
thanks guys u were helpful . i got it done
   instead of safe mode ,i unchecked selfdefense of avast and then ran avsclear .exe
 helped . thanks  a lot . now runnning current version

Offline Asyn

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Re: HELP !!! COULDNT UNINSTALL AVAST FREE VERSION ANTIVIRUS
« Reply #4 on: June 18, 2012, 03:14:40 PM »
thanks guys u were helpful . i got it done

You're welcome.
XP SP3 - Avast 10.2.2215 - CIS 3.14 [FW/D+] - MBAM 1.75 [OD] - Firefox ESR 31.5.3 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.5.0 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: HELP !!! COULDNT UNINSTALL AVAST FREE VERSION ANTIVIRUS
« Reply #5 on: June 18, 2012, 03:27:29 PM »
thanks guys u were helpful . i got it done
   instead of safe mode ,i unchecked selfdefense of avast and then ran avsclear .exe
 helped . thanks  a lot . now runnning current version

You're welcome, you were fortunate to be able to disable the self-defence module as sometimes it isn't possible in a corrupt install.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 2015 10.2.2215 R2/ Outpost Firewall Pro9.1/ Firefox 36.0.4, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Premium 2.0.4/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security