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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on April 27, 2016, 08:31:24 PM

Title: NEW VERSION: 2016.11.2.2262
Post by: MartinZ on April 27, 2016, 08:31:24 PM
Hi all,

I am happy to announce new version AVAST 2016 (build number 2016.11.2.2262).
This update fixes some critical crashes during installation and program update.

What's new:

+ fixed crashing installations

+ fixed critical crashes on some AMD processors

+ fixed problem with huge antispam logfile

+ fixed repeatedly adding SafeZone browser icon on desktop after avast update

How to install:

1. Update from existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here:

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe



We hope you enjoy the new version!
AVAST Team
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Vapor on April 27, 2016, 08:33:29 PM
Just installed the latest update on avast Pro and surprisingly all works good.
Why can't avast stay consistent and instead of adding add-ons that lots of users don't even want (I can't stand them)  and make their updates /upgrades as  smoothly as this 1  ;D
 
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: priestlucas123 on April 27, 2016, 08:40:02 PM
Sadly this release does not include the fix for creating rescue disks (iso or usb). Disabling Avast self-defense module allows rescue disks to be created.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: MartinZ on April 27, 2016, 08:43:36 PM
Thanks for positive feedback. We plan to do more changes in the product soon. We will remove some features that aren't used or are causing more troubles than goodness. Our current focus is on improving detections and overall performance impact on the PC ( disk space, ram usage, web browsing speed). We will continuosly introduce these changes in the beta channel - https://forum.avast.com/index.php?board=15.0
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: MartinZ on April 27, 2016, 08:49:03 PM
Sadly this release does not include the fix for creating rescue disks (iso or usb). Disabling Avast self-defense module allows rescue disks to be created.

Sorry it didn't make it to this version, but this bug is fixed on internal versions, we just have to test it and then will ship the fix via microupdate.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: DavidR on April 27, 2016, 08:57:46 PM
Why, Why, Why are beta builds released to regular release versions without a build change. This practice confuses the hell out of people.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Vapor on April 27, 2016, 09:08:01 PM
Quote
Why, Why, Why are beta builds released to regular release versions without a build change. This practice confuses the hell out of people
Tell me about it

So this .2262 its beta release!!!
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Secondmineboy on April 27, 2016, 09:09:15 PM
So this .2262 its beta release!!!

Its clearly a final release but Avast should stop releasing Beta build as final builds.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: DavidR on April 27, 2016, 09:11:01 PM
Quote
Why, Why, Why are beta builds released to regular release versions without a build change. This practice confuses the hell out of people
Tell me about it

So this .2262 its beta release!!!

NO it has been released for normal program update release - that is why it is so damn confusing using what was the last beta build number.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Alikhan on April 27, 2016, 09:11:07 PM
Thanks for positive feedback. We plan to do more changes in the product soon. We will remove some features that aren't used or are causing more troubles than goodness. Our current focus is on improving detections and overall performance impact on the PC ( disk space, ram usage, web browsing speed). We will continuosly introduce these changes in the beta channel - https://forum.avast.com/index.php?board=15.0

That's nice to hear.

You should also look to improve startup times.

Anyways, I'm happy with this release since it doesn't seem to have any major issues.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Vapor on April 27, 2016, 09:11:32 PM
Quote
Its clearly a final release but Avast should stop releasing Beta build as final builds.

OK that just doesn't make sense, you contradicting your statement
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: MartinZ on April 27, 2016, 09:12:11 PM
Why, Why, Why are beta builds released to regular release versions without a build change. This practice confuses the hell out of people.

Because we don't distinguish between beta versions and release versions, but between beta and release channel. The number doesn't change because the binaries are the same, we just promoted this build to the release channel. Yes now on beta channel you will have the same version as on release, but don't worry you will get new version for beta channel next week...

Or what exactly confuses you?
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Secondmineboy on April 27, 2016, 09:12:37 PM
Thanks for positive feedback. We plan to do more changes in the product soon. We will remove some features that aren't used or are causing more troubles than goodness. Our current focus is on improving detections and overall performance impact on the PC ( disk space, ram usage, web browsing speed). We will continuosly introduce these changes in the beta channel - https://forum.avast.com/index.php?board=15.0

That's nice to hear.

You should also look to improve startup times.

Anyways, I'm happy with this release since it doesn't seem to have any major issues.

You really need to finally get the HIPS, better anti-phishing, automated axploit protection and flippin NG working or added, youre way overdue with this.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Vapor on April 27, 2016, 09:12:42 PM
Quote
NO it has been released for normal program update release - that is why it is so damn confusing using what was the last beta build number

 :) Alright
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: MartinZ on April 27, 2016, 09:17:17 PM
Thanks for positive feedback. We plan to do more changes in the product soon. We will remove some features that aren't used or are causing more troubles than goodness. Our current focus is on improving detections and overall performance impact on the PC ( disk space, ram usage, web browsing speed). We will continuosly introduce these changes in the beta channel - https://forum.avast.com/index.php?board=15.0

That's nice to hear.

You should also look to improve startup times.

Anyways, I'm happy with this release since it doesn't seem to have any major issues.

Yes startup time is something we work on as well..
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: DavidR on April 27, 2016, 09:17:34 PM
Why, Why, Why are beta builds released to regular release versions without a build change. This practice confuses the hell out of people.

Because we don't distinguish between beta versions and release versions, but between beta and release channel. The number doesn't change because the binaries are the same, we just promoted this build to the release channel. Yes now on beta channel you will have the same version as on release, but don't worry you will get new version for beta channel next week...

Or what exactly confuses you?

It was never like this in the past, this practice seems to have crept in from avast 2016.

As for confusion, you only have to look at the forums to see people are asking is this a beta build, because they know that 2262 was a beta version.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Alikhan on April 27, 2016, 09:20:13 PM
I don't see any NG service running..

Has this been addressed or will be fixed in future versions?
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: MartinZ on April 27, 2016, 09:26:14 PM
Yes we did this in the past, but we changed it last year, because it was causing troubles. To ensure the best quality we always want to have the "release" binaries in beta channel first for few days to see if it's stable, before we push it for general use.

Yes of course we have our internal QA, automated/manual testing, but we are never able to simulate all scenarios, machine configurations etc that exist in the real world. Here is the great help of the beta community.

I hope this makes sense..
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Alikhan on April 27, 2016, 09:29:34 PM
Yes we did this in the past, but we changed it last year, because it was causing troubles. To ensure the best quality we always want to have the "release" binaries in beta channel first for few days to see if it's stable, before we push it for general use.

Yes of course we have our internal QA, automated/manual testing, but we are never able to simulate all scenarios, machine configurations etc that exist in the real world. Here is the great help of the beta community.

I hope this makes sense..

Yes it makes sense.

In simple terms, you are delaying it for a few days after a new version is released to see if it's stable for daily use.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on April 27, 2016, 09:58:19 PM
(http://www.screencast-o-matic.com/screenshots/u/Lh/1461786189179-46659.png)
After a new install on the latest insider preview build of Windows 10 (14332)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 27, 2016, 09:58:49 PM
Is NG working on Windows 10 now or is it still broken?

Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Alikhan on April 27, 2016, 09:59:39 PM
Is NG working on Windows 10 now? or is it still broken?

Post #17 in reply to the question I asked.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 27, 2016, 10:35:18 PM
Avast has just updated itself to 11.2.22.62 and now Google Chrome will not load, getting 'Page Unresponsive'
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: midnight on April 27, 2016, 11:29:32 PM
Does this new version give the free users the SafeZone Browser?
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: RejZoR on April 27, 2016, 11:31:52 PM
I don't see any NG service running..

Has this been addressed or will be fixed in future versions?

I've asked this twice. Got no answer to it. They rolled out the update anyway. This here is the problem I've complained about in the big rant thread. They still aren't listening and still not fixing things. And to still have NG, their flagship tech broken without being worried, wtf!?
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: lukor on April 28, 2016, 12:42:56 AM
Hi Rejzor, please see this reply from Vlk here: https://forum.avast.com/index.php?topic=185871.msg1309733#msg1309733
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: RejZoR on April 28, 2016, 07:24:00 AM
Ok then. I missed the Vlk's explanation there.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: MartinZ on April 28, 2016, 08:56:45 AM
Does this new version give the free users the SafeZone Browser?
Yes
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 28, 2016, 12:07:05 PM
Updated to version 2016.11.2.2262 through GUI.

Had to do 2 reboots as avast icon didn't appear in taskbar.

Also after rebooting got a pop up asking if I wanted to try SafeZone Browser, I clicked skip it as I already have it installed.
Would have thought during instalation this would have been detected.

Title: Re: NEW VERSION: 2016.11.2.2262
Post by: SpeedyPC on April 28, 2016, 12:11:35 PM
Update the latest version smooth as (http://dl9.glitter-graphics.net/pub/215/215079g923g99vxm.gif) (http://www.glitter-graphics.com)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Skakara on April 28, 2016, 01:34:34 PM
Yes we did this in the past, but we changed it last year, because it was causing troubles. To ensure the best quality we always want to have the "release" binaries in beta channel first for few days to see if it's stable, before we push it for general use.

Yes of course we have our internal QA, automated/manual testing, but we are never able to simulate all scenarios, machine configurations etc that exist in the real world. Here is the great help of the beta community.

I hope this makes sense..

Here's yet another example of how engineer-mind works. You don't seem to understand the end user side at all. Users only see that there's 2 releases with same version number, they don't care nor possibly understand how it works internally in avast labs. Like forum veteran DavidR said, there's constant confusion in forum about the versions because of what you do currently.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 28, 2016, 02:41:33 PM
Boring update :(
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: DavidR on April 28, 2016, 02:57:33 PM
Yes we did this in the past, but we changed it last year, because it was causing troubles. To ensure the best quality we always want to have the "release" binaries in beta channel first for few days to see if it's stable, before we push it for general use.

Yes of course we have our internal QA, automated/manual testing, but we are never able to simulate all scenarios, machine configurations etc that exist in the real world. Here is the great help of the beta community.

I hope this makes sense..

Considering the version number hasn't changed, what is the point of having the "release" binaries in beta channel first for few days to see if it's stable, if nothing has changed. When you could keep it in beta for a few more days to confirm stability.

If something had changed then I could see the point of it staying in or being released to the beta channel, but for the same reason (if something had changed) surely the program version should also see an increment .2263, etc.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Asyn on April 28, 2016, 03:05:43 PM
I agree, that it would be easier to follow (for average users) if build# for beta and final differs.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Dwarden on April 28, 2016, 03:23:52 PM
this new update is bad, broken and should not ever reach end user ...

or the installer or it's content is messed
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Secondmineboy on April 28, 2016, 03:38:28 PM
this new update is bad, broken and should not ever reach end user ...

or the installer or it's content is messed

Not a single issue upgrading from the UI on Windows 10s latest stable Build :)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: petr.chytil on April 28, 2016, 05:29:30 PM
this new update is bad, broken and should not ever reach end user ...

or the installer or it's content is messed
Dwarden,
please, could you be more specific? Do you have an issue with the release installer? Online or offline version? Which edition, OS?
Thanks!
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Dwarden on April 28, 2016, 05:30:28 PM
this new update is bad, broken and should not ever reach end user ...

or the installer or it's content is messed
Dwarden,
please, could you be more specific? Do you have an issue with the release installer? Online or offline version? Which edition, OS?
Thanks!

the both updater and installers failed, I will send you PM
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 29, 2016, 12:44:41 AM
I reported yesterday that after updating Avast I could not load Chrome, although I had tried re-booting several times.
Well today I can load Chrome. Also, interestingly, MS-Mail would initially only load in safe-mode.
I noticed also that the Avast update changed many of my Chrome settings and added in plug-ins that I had previously deleted so I suggest users check their own settings..
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on April 29, 2016, 12:56:49 AM
I reported yesterday that after updating Avast I could not load Chrome, although I had tried re-booting several times.
Well today I can load Chrome. Also, interestingly, MS-Mail would initially only load in safe-mode.
I noticed also that the Avast update changed many of my Chrome settings and added in plug-ins that I had previously deleted so I suggest users check their own settings..
What settings in Chrome were changed ???
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 29, 2016, 03:24:06 AM
unfortunately,when I launch avast IS,it freezes my computer.
windows 10,xps 13
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Dwarden on April 29, 2016, 05:34:11 AM
repeated attempts to use 2262 installer and restarts finally resolved my 'update' issue

sadly the case what went wrong is unknown (no dumps, logs seems ok)

yet I can tell everyone good news, one of major AvastSvc.exe resources leaks is now fixed in 2262  8)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 29, 2016, 01:08:08 PM
Why, Why, Why are beta builds released to regular release versions without a build change. This practice confuses the hell out of people.

I humbly offer a silly suggestion.  Why not have all beta versions have the build number end with a "b" or "B"?  for example, 2016.11.2.2263B? Which will then change to 2016.11.2.2263RC when nearly ready, which will then become 2016.11.2.2263?  This way, we can follow the progress with no confusion...

Gordon
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: NON on April 29, 2016, 01:29:21 PM
Thanks for the update. :)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: midnight on April 29, 2016, 01:49:11 PM
Updated with no issues.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on April 29, 2016, 01:49:28 PM
New Windows 10 install, new custom Avast Free install.
How in the heck did I wind up with Google Chrome ???
No warning, now request and certainly no ability to prevent it.  >:(
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Alikhan on April 29, 2016, 04:23:05 PM
New Windows 10 install, new custom Avast Free install.
How in the heck did I wind up with Google Chrome ???
No warning, now request and certainly no ability to prevent it.  >:(

Somehow you must have missed and not unchecked Install Chrome.

I believe it would be in the better interests for Chrome to be Opt-In rather than Opt-Out or at the very least make it clear that Chrome is getting installed.

Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on April 29, 2016, 04:32:35 PM
New Windows 10 install, new custom Avast Free install.
How in the heck did I wind up with Google Chrome ???
No warning, now request and certainly no ability to prevent it.  >:(

Somehow you must have missed and not unchecked Install Chrome.

I believe it would be in the better interests for Chrome to be Opt-In rather than Opt-Out or at the very least make it clear that Chrome is getting installed.
I didn't miss it. It never asked.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Alikhan on April 29, 2016, 04:33:31 PM
New Windows 10 install, new custom Avast Free install.
How in the heck did I wind up with Google Chrome ???
No warning, now request and certainly no ability to prevent it.  >:(

Somehow you must have missed and not unchecked Install Chrome.

I believe it would be in the better interests for Chrome to be Opt-In rather than Opt-Out or at the very least make it clear that Chrome is getting installed.
I didn't miss it. It never asked.

That's ridiculous then.

What has Avast got to say about this?
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Gopher John on April 29, 2016, 05:03:02 PM
For several versions, there have been users stating that Chrome was installed without the chance of opting out, only to be told that they simply overlooked the option.  Perhaps their doubters will now believe them.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: petr.chytil on April 29, 2016, 05:29:01 PM
New Windows 10 install, new custom Avast Free install.
How in the heck did I wind up with Google Chrome ???
No warning, now request and certainly no ability to prevent it.  >:(

Bob,
to be sure, I've just tried to reproduce the scenario you've described and I haven't discovered any problems. Win 10 and 7, latest online installer, custom installation (Chrome installation unchecked, SafeZone browser unchecked). Result: no Chrome.

Please note, that the Chrome installation option is on the very first screen of the installer. It is not possible to uncheck the Chrome installation on the "customize" screen. Is it possible that this was your case? If yes and you find this flow misleading, let me know and I will file an usability bug for it.

On the other hand, if you really unchecked the option on the first screen, please send me logs from this folder:
C:\ProgramData\AVAST Software\Persistent Data\Avast\Logs
Sorry about this situation and thanks for the report!
Petr
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Alikhan on April 29, 2016, 06:40:55 PM
If yes and you find this flow misleading, let me know and I will file an usability bug for it.

I wouldn't call it misleading but it is pretty easy to miss.

It would be better if it was placed better so a user wouldn't miss it like during the install etc.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on April 29, 2016, 06:41:26 PM
New Windows 10 install, new custom Avast Free install.
How in the heck did I wind up with Google Chrome ???
No warning, now request and certainly no ability to prevent it.  >:(

Bob,
to be sure, I've just tried to reproduce the scenario you've described and I haven't discovered any problems. Win 10 and 7, latest online installer, custom installation (Chrome installation unchecked, SafeZone browser unchecked). Result: no Chrome.

Please note, that the Chrome installation option is on the very first screen of the installer. It is not possible to uncheck the Chrome installation on the "customize" screen. Is it possible that this was your case? If yes and you find this flow misleading, let me know and I will file an usability bug for it.

On the other hand, if you really unchecked the option on the first screen, please send me logs from this folder:
C:\ProgramData\AVAST Software\Persistent Data\Avast\Logs
Sorry about this situation and thanks for the report!
Petr
Hello Petr,
I didn't notice anything on the first screen regarding Chrome. If it was there, I missed it.
Once I get home, and back to that computer, I'll totally remove Avast and Chrome and make another attempt at a fresh install.
I'll post back once that's done.
Thanks for the reply. :)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: MikeBCda on April 29, 2016, 08:57:34 PM
No problems here -- I updated thru the GUI, and got the usual opt-out screen for Chrome ("Almost done", or something similar) after rebooting.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on April 29, 2016, 09:53:43 PM
New Windows 10 install, new custom Avast Free install.
How in the heck did I wind up with Google Chrome ???
No warning, now request and certainly no ability to prevent it.  >:(

Bob,
to be sure, I've just tried to reproduce the scenario you've described and I haven't discovered any problems. Win 10 and 7, latest online installer, custom installation (Chrome installation unchecked, SafeZone browser unchecked). Result: no Chrome.

Please note, that the Chrome installation option is on the very first screen of the installer. It is not possible to uncheck the Chrome installation on the "customize" screen. Is it possible that this was your case? If yes and you find this flow misleading, let me know and I will file an usability bug for it.

On the other hand, if you really unchecked the option on the first screen, please send me logs from this folder:
C:\ProgramData\AVAST Software\Persistent Data\Avast\Logs
Sorry about this situation and thanks for the report!
Petr
Hello Petr,
I didn't notice anything on the first screen regarding Chrome. If it was there, I missed it.
Once I get home, and back to that computer, I'll totally remove Avast and Chrome and make another attempt at a fresh install.
I'll post back once that's done.
Thanks for the reply. :)
(http://screencast-o-matic.com/screenshots/u/Lh/1461959386853-36073.png)
It's there. Strange I missed it.
It's currently unchecked because Uncheky ( https://unchecky.com/ ) is now on-guard and has unchecked the pre-checked items.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: nalo89 on April 30, 2016, 02:05:03 AM
I installed AVAST FREE 2261 over previous version on three computers and each time at the Continue page unticked the two boxes. I did the same thing again upon installing the latest 2262 version. Although I have Unchecky installed it did not untick the boxes. 
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 30, 2016, 11:32:04 AM
It's there. Strange I missed it.
Nah. You didn't miss anything. It simply doesn't show from time to time. It has been reported for a long time already, but gets ignored or dismissed ("you overlooked it"). Well, the nice thing about unchecky is that you don't miss it, so the next time you end up with it installed, you can be damn sure it really didn't show up (and yes, I do have unchecky, and yes, I still do end up with chrome installed on some updates, not this time though).
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 30, 2016, 11:53:01 AM
We probably need to start a ne thread on this :)

(And frankly, time to jump the antivirus ship altogether. All this stuff does more harm than good. Just look at the latest Symantec fiasco (https://twitter.com/taviso/status/725816306209951744).)

I'm not sure I disagree here.  I followed the Twitter link quite aways in, and things were definitely getting murky.  I don't have the expertise to make any useful contribution beyond asking people to have a think, but I do consider that too many apps (including Avast!) have become bloated with "extras".  Take a good look at Symantec and MacAfee to see what I mean.

I have always had the philosophy of "The [purpose], the whole [purpose] and nothing but the [purpose]."  I threw out Netscape Communicator, Opera, oh, half a dozen "programs became suites" because they wound up doing nothing well and everything badly.  And while I'm not (yet) about to abandon Avast, I must make it clear that a rethink is badly needed in the construction of this anti-malware suite.

Tavis Ormandy does make the point that many of the unwanted options in many "suites" are only disabled, but they are still installed.  I assume that's because the suite winds up as a monolith rather than a modular assembly.  Certainly I saw no evidence that Opera did not install the bits that I didn't want and unticked.

I repeat, I'm not about to abandon Avast.  Apart from anything else, I'd have to learn a complete new ecosystem, and then find the outcome is not that different to Avast anyway.  But, devs, please make some effort to bring Avast back to its core function: killing malware: viruses, worms and trojans.  Really, nothing else matters.  And my personal experience from too many years ago is that modular assemblies, where unwanted parts are never installed, present far fewer headaches.

Gordon.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: essexboy on April 30, 2016, 01:09:34 PM
There is modularity with Avast either when you first install or later when you add/remove options from within the Avast modify option
Removal from here leads to removal from the system
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on April 30, 2016, 01:43:29 PM
Removal from here leads to removal from the system

That's good to know.

TBH, I never looked at Avast installs, there was no need.

Gordon.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bruce_b on April 30, 2016, 04:15:51 PM
Updated 2 machines fine. One via the GUI and the older XP machine via the installer (as it is quicker once
the file is downloaded). All are doing well. Only thing is now and then Avast keeps telling me Avast
Firewall is Turned Off .. Of course it is, as I did not buy it or want it. Avast keeps trying to sell it.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Alikhan on May 01, 2016, 02:08:45 PM
Why on earth are the ads NOT disabled for paid users automatically?

If you pay for a product, you don't expect to see ads.

I know you can turn them off but they should be off by default.

This needs to be changed.

@avast team
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 02, 2016, 04:42:55 PM
I reported yesterday that after updating Avast I could not load Chrome, although I had tried re-booting several times.
Well today I can load Chrome. Also, interestingly, MS-Mail would initially only load in safe-mode.
I noticed also that the Avast update changed many of my Chrome settings and added in plug-ins that I had previously deleted so I suggest users check their own settings..
What settings in Chrome were changed ???

Content Settings for Cookies, JavaScript and Plug-Ins had been reset to 'Recommended'
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 02, 2016, 06:22:03 PM
https://forum.avast.com/index.php?topic=186104.0 (https://forum.avast.com/index.php?topic=186104.0)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Secondmineboy on May 02, 2016, 07:27:46 PM
Bug
 New scan options. :o

No issue on my end :)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on May 02, 2016, 07:48:27 PM
This is what I see:
(http://screencast-o-matic.com/screenshots/u/Lh/1462211065800-36203.png)
Try a repair if it persists.

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bruce_b on May 02, 2016, 08:10:44 PM
I see it the same way on Windows 10 Home 64 Bit on a Toshiba Laptop. But I can't figure out how to paste an image on the forum. The icons should at least tell us what they are when you hover over them. And I don't really like to have to put a photo somewhere else just to be able to link to it.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on May 02, 2016, 09:41:52 PM
How to attach an image if you're not using an external link:
(http://screencast-o-matic.com/screenshots/u/Lh/1462217994240-92722.png)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bruce_b on May 02, 2016, 09:48:52 PM
Ah so that is how you do it. As can be seen here, I do not show those oddball extra entries.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: nalo89 on May 05, 2016, 09:07:14 AM
Since yesterday Avast Free has stopped SuperAntiSpyware from being executed. This has never been a problem with previous versions. I am using W8.1. My wife has W7 and her SAS is functioning as normal.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: mikaelrask on May 05, 2016, 09:45:39 AM
update went fine here, update throw the program  gui. keep up the good work  :D
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Be Secure on May 05, 2016, 01:19:33 PM
Update to stable version of 2016.11.2.2262 from .2261 and all went good and  smooth.Only statistics tab(High RAM)https://forum.avast.com/index.php?topic=185139.0 (https://forum.avast.com/index.php?topic=185139.0)needed a good fix quickly.Other than that it is a good work :)Keep it going Avast!
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Be Secure on May 05, 2016, 01:39:33 PM
Thanks for positive feedback. We plan to do more changes in the product soon. We will remove some features that aren't used or are causing more troubles than goodness. Our current focus is on improving detections and overall performance impact on the PC ( disk space, ram usage, web browsing speed). We will continuosly introduce these changes in the beta channel - https://forum.avast.com/index.php?board=15.0
Thats really good news@MartinZ
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 08, 2016, 02:23:55 PM
love the new version and pleased to see the inclusion of a password manager.  A bit surprised, however, that there isn't an option to import passwords from other password managers, only from a browser.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on May 08, 2016, 03:56:34 PM
love the new version and pleased to see the inclusion of a password manager.  A bit surprised, however, that there isn't an option to import passwords from other password managers, only from a browser.
Logically, the passwards stored in your password manager are safe safe.
The passwords stored in your browser are not and Avast can import them to it's PW Mgr and,
erase them from your browser.
It would be nice to also merge those stored on another PW Mgr so you don't have to use both.

Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 08, 2016, 10:03:42 PM
Okay. Firstly I'd like to ask, what the heck is happening?
I updated today and everything was working fairly smoothly up until then, not including my SafeZone browser which I stopped using because it kept freezing all the time while using online bank service and deemed it was a threat to my security.
I even sent a message about it somewhere to Avast but surprisingly I haven't gotten any kind of reply for that.

Anyway, back to the topic at hand, which is this update.
After this update my computer keeps shutting down all the active protection and when that happens it claims I don't even have the official version even though I have over 250 days left before it expires. It claims I'm running on the free trial version and that it's about to run out. The Avast Password keeps asking for the main password a million times, my browser freezes and crashes and while I can get all the protection back online, it ultimately shuts them down again in a few minutes.
When the protection is up, the update has the correct time and date on it, but when the protection goes down it tells me the update was made 1.1.1970 2:00:00

Please kindly help, because this is messed up. I'll do my best to tell you any additional details, but right now I'm just so baffled by what is happening that I don't even know what else to tell you.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on May 08, 2016, 10:36:01 PM
Sounds like a battery problem ???
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 08, 2016, 10:47:58 PM
Okay. Firstly I'd like to ask, what the heck is happening?

Are you sure your computer's clock is sane? OSes generally do not handle well time travels back to 70's.

I doubt it has to do with my computer's clock in any way. It's the Avast program that shows me this absurd date, NOT my pc. The time the update happened according to the PC has not changed once since the update, whether the Avast security measures are on or not. I do realize the hilariously illogical time on it, but as I said, when I turn all the protective measures back on, which I have to do again and again for no apparent reason, other than because that's just what my Avast IS does now, the time is right. It says the update came out today 14:11 if I remember correctly.

My Avast also keeps claiming that my 30 day trial has run out and offers me a 60 day trial, for which I don't have to pay, but it demands my card information for this "purchase" and I don't understand why it even does that, since it also clearly tells me that I have 279 days left in my licensed and paid for Avast Internet Security WHEN I turn all the security measures back on.

This whole problem came about after this update, but I don't know why it would cause this. It's still highly confusing and irritating as I don't know what to trust. Why should I have to give my credit card info again just to confirm some "free" purchase when I already have a license that should work? Seems really fishy to me, which exactly would lead me to think that my Avast would be infected in some way.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Alikhan on May 08, 2016, 10:50:08 PM
Okay. Firstly I'd like to ask, what the heck is happening?

Are you sure your computer's clock is sane? OSes generally do not handle well time travels back to 70's.

I doubt it has to do with my computer's clock in any way. It's the Avast program that shows me this absurd date, NOT my pc. The time the update happened has not changed once since the update, whether the Avast security measures are on or not. I do realize the hilariously illogical time on it, but as I said, when I turn all the protective measures back on, which I have to do again and again for no apparent reason, other than because that's just what my Avast IS does now, the time is right. It says the update came out today 14:11 if I remember correctly.

My Avast also keeps claiming that my 30 day trial has run out and offers me a 60 day trial, for which I don't have to pay, but it demands my card information for this "purchase" and I don't understand why it even does that, since it also clearly tells me that I have 279 days left in my licensed and paid for Avast Internet Security.

This whole problem came about after this update, but I don't know why it would cause this. It's still highly confusing and irritating as I don't know what to trust. Why should I have to give my credit card info again just to confirm some "free" purchase when I already have a license that should work? Seems really fishy to me, which exactly would lead me to think that my Avast would be infected in some way.

Please create your own thread.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 10, 2016, 03:25:24 AM
I guess none of you use SSL with Thunderbird.

And now don't get your mail - same ol' AVAST.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: DavidR on May 12, 2016, 12:50:58 AM
Something I have just noticed - the program update changed my bloody update settings again - they have been set to Automatic Program Updates. I keep having to set it back to 'Ask when an update is available.'

This is getting to the point of the straw that breaks the camels back. I say that because this is something like the third or forth time I have reported this. I don't live in the avastUI, normally only using it to do screen captures for forum topics and this is where I noticed it again,

The last time I reported it I was assured that if you change the program updates off Automatic future program updates would honour that, well it bloody hasn't. It may only take seconds to reset, but that isn't the point, first you have to notice it and hope in the meantime a program update doesn't come along Automatically.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on May 12, 2016, 07:16:12 AM
Something I have just noticed - the program update changed my bloody update settings again - they have been set to Automatic Program Updates. I keep having to set it back to 'Ask when an update is available.'

This is getting to the point of the straw that breaks the camels back. I say that because this is something like the third or forth time I have reported this. I don't live in the avastUI, normally only using it to do screen captures for forum topics and this is where I noticed it again,

The last time I reported it I was assured that if you change the program updates off Automatic future program updates would honour that, well it bloody hasn't. It may only take seconds to reset, but that isn't the point, first you have to notice it and hope in the meantime a program update doesn't come along Automatically.
It honored it on my update:
(http://screencast-o-matic.com/screenshots/u/Lh/1463030127819-54469.png)
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Asyn on May 12, 2016, 07:35:33 AM
Something I have just noticed - the program update changed my bloody update settings again - they have been set to Automatic Program Updates. I keep having to set it back to 'Ask when an update is available.'

This is getting to the point of the straw that breaks the camels back. I say that because this is something like the third or forth time I have reported this. I don't live in the avastUI, normally only using it to do screen captures for forum topics and this is where I noticed it again,

The last time I reported it I was assured that if you change the program updates off Automatic future program updates would honour that, well it bloody hasn't. It may only take seconds to reset, but that isn't the point, first you have to notice it and hope in the meantime a program update doesn't come along Automatically.
It honored it on my update:
No problems here either.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: DavidR on May 12, 2016, 02:54:46 PM
Something I have just noticed - the program update changed my bloody update settings again - they have been set to Automatic Program Updates. I keep having to set it back to 'Ask when an update is available.'

This is getting to the point of the straw that breaks the camels back. I say that because this is something like the third or forth time I have reported this. I don't live in the avastUI, normally only using it to do screen captures for forum topics and this is where I noticed it again,

The last time I reported it I was assured that if you change the program updates off Automatic future program updates would honour that, well it bloody hasn't. It may only take seconds to reset, but that isn't the point, first you have to notice it and hope in the meantime a program update doesn't come along Automatically.
It honored it on my update:
No problems here either.

Don't know what is going on with mine - I have set it back now - and done a Repair for good measure. Was considering a clean install but stopped short.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Asyn on May 12, 2016, 03:02:34 PM
Well Dave, let's hope it helps, as I haven't seen any related problems in the forum.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 13, 2016, 01:18:01 PM
Hello Avast, today Avast Browser was installed on my machine without any permission.
Not only that, a new version was installed even tho' i had the older one set to not update in any way. The old one worked just fine, really.
All was fine till this happened today. Ive been using it for a year now.
You could have sent me some nice porn instead rather than this amazing and trully wonderful avast browser.
I ask you:
Are your options actually functionational?
Are your options a shiny metaforic curtain?
If i disable all automatic updating options will that work, if not why do you have them?
I already have two browsers, someone thought that adding a third Avast Browser is okey, who is he/she and why?
Do you see my files?
Do you in any way change my scheduled tasks?
Did you change my registry whitout my approval?
Did you stole my bank information?

avast is amazing, i love you and i wont in any way initialize the uninstall, no no way. not me. for real.

Have a nice day.:)
Yours trully
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 16, 2016, 07:13:24 AM
So, I turned on my ancient XP netbook after several weeks and Avast Free antivirus decided to update. I chose to not install Chrome when I originally when  Iinstalled Avast, I don't need it and Chrome does not even support XP anymore. This update installed Chrome without asking (or had a very well hidden deault checked checkbox to install Chrome I missed). PLEASE DO NOT DO THAT!
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Asyn on May 17, 2016, 12:43:29 PM
So, I turned on my ancient XP netbook after several weeks and Avast Free antivirus decided to update. I chose to not install Chrome when I originally when  Iinstalled Avast, I don't need it and Chrome does not even support XP anymore. This update installed Chrome without asking (or had a very well hidden deault checked checkbox to install Chrome I missed). PLEASE DO NOT DO THAT!
See: https://forum.avast.com/index.php?msg=1312829
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 17, 2016, 08:27:00 PM
So, I turned on my ancient XP netbook after several weeks and Avast Free antivirus decided to update. I chose to not install Chrome when I originally when  Iinstalled Avast, I don't need it and Chrome does not even support XP anymore. This update installed Chrome without asking (or had a very well hidden deault checked checkbox to install Chrome I missed). PLEASE DO NOT DO THAT!
See: https://forum.avast.com/index.php?msg=1312829
And? I have the netbook at work for personal suff and for runnin ancient tools (for embedded software). I turned the piece of XP junk on, did other things with my work machine, noticed and clicked some requester related to Avast update, did more work, noticed and clicked some another requester related to Avast, did some more work and found out the browser in XP netbook had changed to Chrome. And then wasted some work time to get rid of it.

I only have Avast on that netbook and an Android tablet I'm writing this now. I have MSE on my other Windows systems, it's a inferior resource wasting turd, but at least it does not unexpectedly install unrelated crap.



Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 19, 2016, 07:59:46 AM
I have discovered several days, that avast program takes all CPU resources in about 20 minutes from power start up. It happened about once a week and now yesterday and today. I can see that using the MS performance tool.

All my user program slows significantly down due to this issue. Can something be done about it?
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 21, 2016, 05:00:34 AM
The same problem continues now for two more days. It seems, that the avast program wants the my PC 20 minutes every day after start up. The process is called AvastSvc.exe described as avast! Service. I have discovered the following during these 20 minutes:

1) If I restart the PC while this process is active, the problem continues after this again.
2) If I restart the PC after this process has finished, the PC will not be occupied by this avast process. So it seems like it is only once within a 24 hour period
3) I can start the MS browser during this - its actually the one I use now while this do happen
4) There seems to be some small constant network activity. The CPU is used 100 %
5) I cannot start the Avast UI. However aften the 20 period the Avast UI will open.
6) All other PC programs runs very slow.

Please help
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on May 21, 2016, 03:57:52 PM
The same problem continues now for two more days. It seems, that the avast program wants the my PC 20 minutes every day after start up. The process is called AvastSvc.exe described as avast! Service. I have discovered the following during these 20 minutes:

1) If I restart the PC while this process is active, the problem continues after this again.
2) If I restart the PC after this process has finished, the PC will not be occupied by this avast process. So it seems like it is only once within a 24 hour period
3) I can start the MS browser during this - its actually the one I use now while this do happen
4) There seems to be some small constant network activity. The CPU is used 100 %
5) I cannot start the Avast UI. However aften the 20 period the Avast UI will open.
6) All other PC programs runs very slow.

Please help
To get help directly from Avast on this problem I suggest you try the following:
Support: Submitting a support file using the Avast Support Tool   https://www.avast.com/faq.php?article=AVKB33#artTitle
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 24, 2016, 06:59:05 AM
bob3160, Thanks for your reply. I have just now send the support file as you suggested. Now I awaits the reply by the support team.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 27, 2016, 08:30:03 AM
- Still no reply or ways to combat this problem. I have successfully used Avast for 10 years, but I suppose I need another antivirus supplier now.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Be Secure on May 27, 2016, 08:35:31 AM
bob3160, Thanks for your reply. I have just now send the support file as you suggested. Now I awaits the reply by the support team.
Pls post FILE ID Here.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on May 31, 2016, 08:09:46 AM
I believe this file contains security information regarding my PC, and it could be a hazard to publish this file ID to a public forum. So I shall try to forward the ID to "Be Secure" in a private message.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: bob3160 on May 31, 2016, 02:34:34 PM
I believe this file contains security information regarding my PC, and it could be a hazard to publish this file ID to a public forum. So I shall try to forward the ID to "Be Secure" in a private message.
The Number of the report itself contains no security information only something Avast uses to identify the user who sent it.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Be Secure on June 01, 2016, 05:59:35 AM
I believe this file contains security information regarding my PC, and it could be a hazard to publish this file ID to a public forum. So I shall try to forward the ID to "Be Secure" in a private message.
The Number of the report itself contains no security information only something Avast uses to identify the user who sent it.
+1.This is the file:20160524_0430_UR25R_1536151160.zip.But Avast! needs ID :P
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: DavidR on June 01, 2016, 03:22:48 PM
I believe this file contains security information regarding my PC, and it could be a hazard to publish this file ID to a public forum. So I shall try to forward the ID to "Be Secure" in a private message.
The Number of the report itself contains no security information only something Avast uses to identify the user who sent it.
+1.This is the file:20160524_0430_UR25R_1536151160.zip.But Avast! needs ID :P

The ID is actually a part of the file name uploaded, I shan't say which bit, but avast should know.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on June 02, 2016, 08:54:53 AM
Thank you guys! I shall be happy to receive some hints from avast on the problem.

I did made a system reset by installing windows 7 on my PC 4 years ago. Perhaps I need to make a system reset and formatting my SSD C drive. Most of my data is on other drives, but based on previous experience it takes me some days to make my PC as I like it after a such a reset.
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: sj.vegetto on June 09, 2016, 08:17:35 PM
Anyone notice lately that Full system scans seem to randomly RESTART a new SCAN after finish it initial scan?

Once day run manual fullscan it usual take about 15 minutes, and I been notice come back to the PC the scan is at 0% again, I fiqured the % was getting bugged , but I then check scan history and sure enough there logs of  2nd fullscan happen right after the initial one
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: REDACTED on June 15, 2016, 08:59:11 AM
So, unfortunately my Avast version updated too to this version (although I had set it to ask me about updates and it did all this time and I never updated) and now blue screen again like it is discussed in this thread:
https://forum.avast.com/index.php?topic=182540.0 (https://forum.avast.com/index.php?topic=182540.0)


Why hasn't been fixed this yet? :(

edit:Ok, i uninstalled, installed again 22.45 and now the software installed by force again this new version!!
What's up? >:(
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Asyn on June 15, 2016, 09:35:10 AM
You could try the latest beta: https://forum.avast.com/index.php?board=15
Title: NEW VERSION: 2016.11.2.2262 - emails blocked
Post by: atkins1 on June 17, 2016, 06:15:23 AM
I have version 2262 using Win 10 64.  Avast blocks my email - in and out.  I have followed the advise on a different fourm to clear ports marked in Avast troubleshooting section.  Seems to work then, but upon reactivation, the problem recurs.  not happy!

http://www.warriorforum.com/main-internet-marketing-discussion-forum/187513-avast-blocking-your-email-heres-fix.html

Title: Re: NEW VERSION: 2016.11.2.2262, Problem nicht behebbar!!!
Post by: REDACTED on June 17, 2016, 09:47:42 PM
Seit 3 Tagen zeigt Avast free antivirus "Sie sind gefährdet".  Die Funktion "Probleme beheben" funktioniert nicht. In den Einstellungen ist der Web-Schutz abgeschaltet. Nach aktivieren springt er immer auf "aus". zurück. Ich verwende Win7 mit allen updates..
Bitte Fehler schnell beheben!!
Viele Grüße
ghoef
Title: Re: NEW VERSION: 2016.11.2.2262
Post by: Asyn on June 18, 2016, 06:45:09 AM
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=24.0