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Avast Products => Avast Mobile Apps => Topic started by: User2233 on June 19, 2016, 04:28:24 PM

Title: Avast Mobile App, Chrome support not working
Post by: User2233 on June 19, 2016, 04:28:24 PM
Hey everyone,
So I installed the Avast Mobile Security App yesterday on my phone (Huawei P9).
I then proceeded to activate Chrome Support and it prompted me to activate it under: Setting > Security > Accessibility >Avasast Mobile Security > Turn on. I did so, but later in the day i went to check it again and it was turned off. Confused, I then activated it again through the app. Checked it again later and guess what? Chrome Support was turned off again.
Andy ideas on what the problem might be?
Any replies much appreciated.
Thanks.  ;)

-Edit: I have uninstalled the app and installed it again & restarted my phone. No success.
Title: Re: Avast Mobile App, Chrome support not working
Post by: Eddy on June 19, 2016, 05:41:50 PM
https://forum.avast.com/index.php?topic=184447.msg1300499#msg1300499

Is that explaining it/helping ?
Title: Re: Avast Mobile App, Chrome support not working
Post by: User2233 on June 19, 2016, 05:54:10 PM
No not really  ;D.
I have the option to turn it on and off, but once I turn the setting on, a few minutes later, it's off again. I have all other options enabled.
Thanks.
Title: Re: Avast Mobile App, Chrome support not working
Post by: Eddy on June 19, 2016, 06:26:10 PM
Just something to try.
Reboot the phone and check if it solved the problem or not.
Title: Re: Avast Mobile App, Chrome support not working
Post by: User2233 on June 19, 2016, 06:30:28 PM
Rebooted phone, no success.  :-\
Title: Re: Avast Mobile App, Chrome support not working
Post by: Eddy on June 19, 2016, 06:41:24 PM
Well, sometimes it is solving things so it was worth giving it a try in my opinion.
Too bad it didn't helped though.

I would say, have some patience and let's see if someone else has a (possible) solution.
Title: Re: Avast Mobile App, Chrome support not working
Post by: User2233 on June 19, 2016, 06:52:28 PM
Ok, thanks for your quick replies.  :D
Title: Re: Avast Mobile App, Chrome support not working
Post by: Eddy on June 19, 2016, 07:00:39 PM
No problem, you're welcome.