Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on June 26, 2017, 04:24:27 PM
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Hi everyone,
new stable version 17.5.2302 has just been released.
What's new:
- New feature: Ransomware Shield (for Internet Security and Premier)
- New warning system on dashboard
- Warnings added to notification center
- Redesigned some popups
- Notification counter added to tray icon
- Fixed issues with public profile in Firewall
How to install:
1. Update from your existing Avast version via Settings -> Update -> Update program
2. Or you can download and install from here
Online installers (recommended):
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
Offline installers:
http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_offline.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
We hope you enjoy the new version!
AVAST Team
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Just got my update. Thank you Avast! ;D
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Hi Martin, can you post a bit more about the new Ransomware Shield, I mean, the technology or protection behind it? We need more info to publish about it. Thanks.
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As mentioned in the beta thread, translations for ransomware module are missing (German).
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Updated. Works okay for now. Please note that i have a custom installation of Avast modules and the only listed module in Privacy for me is Data Shredder. However, it still shows the "new" mark. There is no way to select the new module that it seems you have added so that "new" mark will disappear. You might want to rethink this.
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Updated. Works okay for now. Please note that i have a custom installation of Avast modules and the only listed module in Privacy for me is Data Shredder. However, it still shows the "new" mark. There is no way to select the new module that it seems you have added so that "new" mark will disappear. You might want to rethink this.
Yes I noticed that too. It's also not available with Avast! Internet Security as well, thought I'd point that out in case someone wanted to post about it.
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A good stable release. I haven't come across any issues so far.
Well done Avast team.
The Privacy tab shows "new" while Data Shredder is not actually an installed component. There is no way to remove the "new" mark from Privacy which is a slight annoyance.
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By the way where are the options to select which security components will be taken into account when determining the security status? I select all components so I can receive the yellow triangle when there is an update, and also sometimes the behavior shield fails to start on startup and that's when I notice the yellow triangle and turn it on. Now I can't see these settings => I'm not sure if it takes into account the behavior shield (in previous versions it didn't so I had to set it up manually) => I can't see when there is an update or if the shield continues to have these issues in that new version.
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By the way where are the options to select which security components will be taken into account when determining the security status? I select all components so I can receive the yellow triangle when there is an update, and also sometimes the behavior shield fails to start on startup and that's when I notice the yellow triangle and turn it on. Now I can't see these settings => I can't see when there is an update or if the shield continues to have these issues in that new version.
Status monitoring has been been removed. It is now manageable from the Notification Center where you can "ignore" a shield.
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By the way where are the options to select which security components will be taken into account when determining the security status? I select all components so I can receive the yellow triangle when there is an update, and also sometimes the behavior shield fails to start on startup and that's when I notice the yellow triangle and turn it on. Now I can't see these settings => I can't see when there is an update or if the shield continues to have these issues in that new version.
Status monitoring has been been removed. It is now manageable from the Notification Center where you can "ignore" a shield.
So by default it takes into account all 4 shields, incl. the behavior one and program updates and virus definitions also? In previous versions it strangely didn't take into account the program version and the behavior shield.
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Testing the new version. Very fast and stable so far. Thank you for the improvements in the GUI. I'm specially glad that those big, awful white squares in the Protection-Antivirus module are gone!!! Welcome to these new nice gray squares. A little change can make a big difference. Well done!
Concerning the GUI, everything would be perfect if it were possible to reduce the size of the main window.
I'll keep testing the new version, but until now, I'm very glad for the changes. Good work!
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This automatically updated when I had it set to ask when an update is available. Not happy about this!
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Guys and ladies it seems we're on Avast 2022... when Avast says they're next gen they really mean it. :D ;D :D
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Guys and ladies it seems we're on Avast 2022... when Avast says they're next gen they really mean it. :D ;D :D
This bug is lingering around for ages...
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Updated fine on 2 machines.
However, Web-installer's Ransomware and Behavior shields have same description? How come?
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avast free no have behavior shield ??? what is different with ransomware shield
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avast free no have behavior shield ???
Behavior shield is included in Avast Free.
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Thanks for update. Stable and smooth.
Avast backup schedule is gone. Also "C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe" is gone.
Testing files inside virus chest still not working.
On one of my PC AvastUI.exe constantly eat about 25% CPU in idle, no GUI opened. (Win 7 64bit). - only sometimes...
Sometimes behavior shield not start and must be started from GUI.
Still problem with popups randomly opening during tests.
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After last update: AvastUI.exe taking one full core of my CPU and HDD working all the time. Avast scanning all files in background? How to stop this?
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Hi everyone,
new stable version 17.5.2302 has just been released.
What's new:
<snip>
- Warnings added to notification center
....
- Notification counter added to tray icon
<snip>
We hope you enjoy the new version!
AVAST Team
If warnings have been added to the Notification centre, surely that would also show a count.
Given the size if the avast tray icon and if animation is enabled, is adding another element going to make this a mess. Many people have already complained about the avast blob (tray icon), it doesn't animate well at present without any addition.
How is this going to be presented ?
I ask this as I have yet to update my three systems as I wait on other user responses.
Unless this is going to be presented only when the user hovers over the tray icon or as a popup, in the same way as now:
"Avast Free
You are protected"
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How is this going to be presented ?
Hi Dave, screenshot attached.
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How is this going to be presented ?
Hi Dave, screenshot attached.
Thank you Asyn.
You are probably guessing my next question/s
What happens if you have other tray icon symbols, like the Exclamation point (a shield disabled, etc.) displayed ?
This has in the past prevented the animation of the tray icon.
I'm going to install it first on my XP system and see if the BSOD issues I had in one of the latter beta builds has gone, but first I must do a backup image of the drive.
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What happens if you have other tray icon symbols, like the Exclamation point (a shield disabled, etc.) displayed ?
Just tested it, the counter doesn't show up then.
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Updated okay from the offline installer .. so far seems good
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My avast account had been loading for over an hour.
Also, can't see any difference between this version and the last stable release.
Edit: Still loading.
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What happens if you have other tray icon symbols, like the Exclamation point (a shield disabled, etc.) displayed ?
Just tested it, the counter doesn't show up then.
Thank you.
I suspected that as the tray icon in the past was only able to do one thing, static, rotate, or display a status or exclamation point.
I'm running my backup image on my XP system now in readiness to install.
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As mentioned in the beta thread, translations for ransomware module are missing (German).
No more translated for french ---> edit : done ---> edit2 : There are still a few untranslated sentences
Also , the "NEW" indication never disappear from "Privacy" tab , but disappear with "ransomware"
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You're welcome Dave. Good luck with the update. :)
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My avast account had been loading for over an hour.
Also, can't see any difference between this version and the last stable release.
Endless loading has been reported some time when windows time is in advance
https://forum.avast.com/index.php?topic=203173.0
https://forum.avast.com/index.php?topic=196852.0
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Note to avast coders: Norton Ghost 2003 does not launch into a computer restart as it should, unless the Ghost.exe and GhostRestart.exe are added to the Exclusions in File Shield. This should not need to be done as Ghost has been around for quite awhile.
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avast free no have behavior shield ???
Behavior shield is included in Avast Free.
Worse: Behavior Shield re-installed itself without asking on my Avast Free with this update. What the hell?
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avast free no have behavior shield ???
Behavior shield is included in Avast Free.
Worse: Behavior Shield re-installed itself without asking on my Avast Free with this update. What the hell?
Did you do a Custom install or an update from the UI ?
From the UI it shouldn't install components that aren't present, unless it is a new component (depends on previous version), then it would get installed. Also if you just had it disabled, then it would get installed.
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I updated from the UI. It was uninstalled, not just disabled. After the reboot, it was back.
This is in a snapshotted VM, so I could revert and try again. I did it 3 times. It is repeatable and consistent. Before update: not installed. After update: installed.
Sadly, i've gotten into the habit of checking all components and settings of Avast after an update, exactly because of these shenanigans..
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Avast team/devs please confirm if behavior shield and program updates are taken into account when determining the security status.
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I have consequent slow downs on Discord with this new version, just like the update of May.
I have exactly the same issues as here: https://forum.avast.com/index.php?topic=201754.msg1391653#msg1391653 except turning off protection doesn't work anymore, the slow down stays
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Avast Free AV terminates frequently
https://forum.avast.com/index.php?topic=204614.0
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Avast Free AV becomes disabled frequently, it doesn't take many minutes to be disabled after restarting avast service. Did clean reinstall and the issue remains. Uninstalled and ran avastclear after, downloaded latest installer for reinstall.
Windows 10 Pro version 1703 (Creators Update) x64
Intel Core i7 4770K
GeForce 780Ti
16GB RAM
Using Windows' firewall
No additional protection installed. Windows Defender fully disabled.
Please create your own topic here: https://forum.avast.com/index.php?board=2.0
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The shield behavior shuts off alone. This is normal?
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Installed Avast free version because my AIS is end so i can't run new ransomware protection :(.So far seems good.
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Just installed latest iteration after doing a clean uninstall/clean install. This is so no old features are carried over to the new version, making for far fewer bugs as a result.
They did say they re-worked the pop-ups.
Otherwise there are no issues except for the missing status monitoring and nor any explanation of whether avast ransomware protection is compatible with other programs such as RansomFree or CryptoPrevent, both of which are prior existing programs.
Attached is a pop-up for the AIS firewall.
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Updated from the offline installer and so far everything seems okay no issue.
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All seems fine with my free edition for W7 Pro, except the UI front page shows an alert I can't close, saying to turn off my silent mode. I do not want to turn it off, so why must I be told to every time I open the UI?
Cheers, Tony
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From the UI it shouldn't install components that aren't present, unless it is a new component (depends on previous version), then it would get installed. Also if you just had it disabled, then it would get installed.
My experience with this obnoxious BS (hey, it's not my fault here, you're the ones that have called it like this) feature: after Avast reinstall (2 editions ago, massive BSOD issues caused by the hardware-assisted virtualization feature) this crapola that hogs my hdd and completely takes over one core of my cpu gets disabled, after the daily reboot it reactivated itself so it got uninstalled; first program update it got reinstalled but remained deactivated so i uninstalled it again (btw the SB got installed too then despite me never installing it to begin with); now with this update it got reinstalled and activated, thrashing again my hdd and slowing my XP to a crawl. I should mention that program updates are set to manual and have always been done thru the GUI.
Please, make sure that your updaters respect the user choices.
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[Problem/Issue]
After the update to this version, my Avast Status is a Yellow exclamation mark inside a shield with the word "Attention". In Yellow letters the words "You are protected" can be seen on the main status page.
In the notifications area, no issue is reported.
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From the UI it shouldn't install components that aren't present, unless it is a new component (depends on previous version), then it would get installed. Also if you just had it disabled, then it would get installed.
My experience with this obnoxious BS (hey, it's not my fault here, you're the ones that have called it like this) feature: after Avast reinstall (2 editions ago, massive BSOD issues caused by the hardware-assisted virtualization feature) this crapola that hogs my hdd and completely takes over one core of my cpu gets disabled, after the daily reboot it reactivated itself so it got uninstalled; first program update it got reinstalled but remained deactivated so i uninstalled it again (btw the SB got installed too then despite me never installing it to begin with); now with this update it got reinstalled and activated, thrashing again my hdd and slowing my XP to a crawl. I should mention that program updates are set to manual and have always been done thru the GUI.
Please, make sure that your updaters respect the user choices.
1. I don't know why you have quoted part of one of my posts, so quoting this piece in isolation without the quotes i that post takes it out of context. I have never replied directly to any post of yours in this topic, it was directed to user who I quoted.
2. I don't work for avast, I'm an avast user just like yourself, so directing your anger in my direction is misplaced.
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A good stable release. I haven't come across any issues so far.
Well done Avast team.
The Privacy tab shows "new" while Data Shredder is not actually an installed component. There is no way to remove the "new" mark from Privacy which is a slight annoyance.
Yes that's a bug and we will fix it this week via UI update.
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thanks for the stable release.
it works fine so far for my work&home laptop,except for the following issue which was fine in previous beta version
after smart scan , go to see the detail result of the scan by clicking the "detail" button,but it comes to scan again.
thanks.
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thanks for the stable release.
it works fine so far for my work&home laptop,except for the following issue which was fine in previous beta version
after smart scan , go to see the detail result of the scan by clicking the "detail" button,but it comes to scan again.
thanks.
This is a known issue that hasn't been fixed yet.
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Updated through GUI.
Rebooted and the firewall had changed from Private to Public. Had to change back to Private Manually.
Other wise seems to be okay. :)
Cheers
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Although I am using the Japanese version, although anti-spam settings are new and expression of the strongest setting is written as "no mercy", laughter has come up as well as being asked (^ _ ^) ( ※ Automatic translation)
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thanks for the stable release.
it works fine so far for my work&home laptop,except for the following issue which was fine in previous beta version
after smart scan , go to see the detail result of the scan by clicking the "detail" button,but it comes to scan again.
thanks.
This is a known issue that hasn't been fixed yet.
It had to be solved with this version according to the assurance of several evangelist ;)
The versions follow one another but still no resolution for 4 months.
Is it so complicated for avast team?
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After updating to version 17.5 my customized settings such as: heuristic sensitivity, packers type, PUP scanning, and exclusions setting are reset to default.
It will be nice if in the future, the new version automatically detects my settings and leaves them intact.
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From earlier in this thread: Status monitoring has been been removed. It is now manageable from the Notification Center where you can "ignore" a shield.
I believe the notification center is what we access by clicking on the "bell" icon on the status screen. When I do so, all I see is an indication that I have no new notifications... I don't see any way to manage what used to be listed as status monitoring. Or do these options [e.g., to ignore] only appear once a status issue (e.g., new program version) has actually generated an alert?
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From earlier in this thread: Status monitoring has been been removed. It is now manageable from the Notification Center where you can "ignore" a shield.
I believe the notification center is what we access by clicking on the "bell" icon on the status screen. When I do so, all I see is an indication that I have no new notifications... I don't see any way to manage what used to be listed as status monitoring. Or do these options [e.g., to ignore] only appear once a status issue (e.g., new program version) has actually generated an alert?
That quote was from me:
Try turning a shield off and then look at the notification center. There will be an ignore option.
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Thanks :) I see that now. However, when I tried disabling (for example) the mail shield, the notification was simply that "some" shield was disabled... it didn't say which one(s)... and the option was simply to ignore. So if I chose ignore, will that ignore just the mail shield? Or will it ignore ANY/ALL shields being disabled?
Also, under the old status monitoring, there was an option to not be notified about a program update. Is there any way to do this under the new 17.5 version?
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After updating to version 17.5 my customized settings such as: heuristic sensitivity, packers type, PUP scanning, and exclusions setting are reset to default.
It will be nice if in the future, the new version automatically detects my settings and leaves them intact.
It should leave your settings alone, but it does rather depend on how you install the update and possibly what or how old a version the existing installation was.
If you do a clean install then it wouldn't. I don't know if you allow the avast program update to Auto Update, I believe it should retain the settings, but I have 'never' allowed it to do that so I can't speak from personal experience.
An update from the existing avastUI should retain the settings, if you downloaded the full off-line installation setup file and install that over the top of the existing installation, it should retain the settings. That is what I have just done and it has retained my settings.
The above is what should happen.
Note: before a program update I always do a hard drive image, should I ever need to go back.
If that is too much, then the least I would recommend is to backup your settings, avastUI > Settings > General - scroll down to the 'Back up settings option. You can then restore them should it be necessary.
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Thanks for the new release :)
Just installed latest iteration after doing a clean uninstall/clean install. This is so no old features are carried over to the new version, making for far fewer bugs as a result.
They did say they re-worked the pop-ups.
Otherwise there are no issues except for the missing status monitoring and nor any explanation of whether avast ransomware protection is compatible with other programs such as RansomFree or CryptoPrevent, both of which are prior existing programs.
Attached is a pop-up for the AIS firewall.
I reported this one while beta testing, still not fixed.
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Avast team/devs please confirm if behavior shield and program updates are taken into account when determining the security status.
I swear I saw a manager here passing by/commenting. Guess he missed this.
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Poor UI in ransomware shield.
(http://i.imgur.com/u2Fc4ND.png)
Is it my Documents folder or some subfolder in the documents folder. No info on mouseover and no detailed view with better information about paths.
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OK it looks like I found a bug in Ransomware Shield UI.
1. Open Ransomware shield UI.
2. Click "dust box" on one of the protected folders
3. Avast will ask you "Stop protecting this folder?". Choose "Cancel".
4. Again click "dust box". Nothing will happen anymore. :P
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Poor UI in ransomware shield.
Is it my Documents folder or some subfolder in the documents folder. No info on mouseover and no detailed view with better information about paths.
Yesterday on the interal dev channel, I suggested to the Avast team to make it show the full path or atleast make it hovered to see the full path.
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Firewall bug in this version...
I have firewall notifications turned on which normally just informs me when a program has been allowed.
After this update the message now says "Firewall has banned XXXXXX from accessing the network" where XXXXXX is any newly detected program.
If you then check the packet rules it looks ok and hasn't been 'banned' and the program runs normally.
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A good stable release. I haven't come across any issues so far.
Well done Avast team.
The Privacy tab shows "new" while Data Shredder is not actually an installed component. There is no way to remove the "new" mark from Privacy which is a slight annoyance.
Yes, nice smooth update. The permanent "New" under "Privacy" is indeed annoying. It would also be nice to have Status Monitoring back (I like more control, not less ;)).
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Firewall bug in this version...
I have firewall notifications turned on which normally just informs me when a program has been allowed.
After this update the message now says "Firewall has banned XXXXXX from accessing the network" where XXXXXX is any newly detected program.
If you then check the packet rules it looks ok and hasn't been 'banned' and the program runs normally.
There's nothing wrong with the Firewall but there is a bug with the notification which is reporting wrong information.
This notification bug only happens when "show notifications about newly created allow rules" is enabled in the Firewall settings which is disabled by default. This bug has been reported.
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I cant remove the "new" icon from privacy since the only module I have is data shredder. Can someone help me? lmao
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Just updated, now VirtualBox doesn't work :(
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I cant remove the "new" icon from privacy since the only module I have is data shredder. Can someone help me? lmao
They said that will be fixed with the next update. :)
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Firewall bug in this version...
I have firewall notifications turned on which normally just informs me when a program has been allowed.
After this update the message now says "Firewall has banned XXXXXX from accessing the network" where XXXXXX is any newly detected program.
If you then check the packet rules it looks ok and hasn't been 'banned' and the program runs normally.
There's nothing wrong with the Firewall but there is a bug with the notification which is reporting wrong information.
This notification bug only happens when "show notifications about newly created allow rules" is enabled in the Firewall settings which is disabled by default. This bug has been reported.
Thank you Alikhan.
Exactly the issue and also what is causing the bug: 'Show notifications' is not on by default so maybe overlooked because of this. Maybe translation into English was faulty? Otherwise avast firewall works as it should.
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Hi Dev team,
FYI, the centurylink website is being detected as a phising website using browsers and also avast safezone browser.
Please fix asap.
Thank you Avast!
Any feedback or update on this? thank you.
-> https://forum.avast.com/index.php?topic=204667.0
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Avast schilden beheren werkt niet !
Wanneer ik "Uitschakelen tot de computer terug opstart" aanklik
Blijft de Avast virusscanner inactief na het heropstarten van de PC
Avast shields do not work!
When I click "Disable Computer Restart"
The Avast virus scanner stays idle after restarting the PC
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There is nothing new in Privacy Tab but Why it shows that it has something New?? :o :o :o
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There is nothing new in Privacy Tab but Why it shows that it has something New?? :o :o :o
See Reply #46 from MartinZ.
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This "NEW" issue is now fixed ;-)
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Hello,
And what about the issue described in the Reply#35 by Bluepy ?
I have exactly same issues (sound delay on all notifications) on Discord since yesterday, just after updating Avast.
Thx
I have consequent slow downs on Discord with this new version, just like the update of May.
I have exactly the same issues as here: https://forum.avast.com/index.php?topic=201754.msg1391653#msg1391653 except turning off protection doesn't work anymore, the slow down stays
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This "NEW" issue is now fixed ;-)
It isn't fixed in AIS 17.5.2302 with VPS 17062800. I've restarted Windows since today's VPS update.
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it;s updated via different channel than VPS, it might take up to 24 hours to be delivered to your PC.
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You should be able to trigger it manually. It's fixed here.
Trigger: C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe (run and restart).
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nope it's not that channel ;-)
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Concerning the Discord issue related in Reply#35 and Reply#77, I made some research about the same issue appeared just after the Avast version update of May.
Last month it was due to the System File Shield.
https://forum.avast.com/index.php?topic=201819.msg1391357#msg1391357
A vps update fixed the problem (170509-4)
Is there a vps update incoming for the same trouble with the new Avast version ?
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To anyone with problems with Discord following the new Avast update:
Disable the anti-rootkit monitoring component on the troubleshooting tab in your Avast settings. It should be the second option.
For your safety, do not disable the first option - that checks for rootkits on Windows boot only, it shouldn't bother you at any other point.
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Either Avast missed something or I'm watching my P's and Q's :)
(http://screencast-o-matic.com/screenshots/u/Lh/1498671147458-55109.png)
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Well I live the good life and have very few components installed, but the, previous issue of Flash Player Updates, not recognising an update was present has been resolved. It now detects updates are available.
However the Resolve All button is still extremely misleading and scares the pants of users. They don't want to Resolve All when they don't know what is going to be resolved. This Resolve All button seriously needs rewording - View Details - or anything else to indicate you are only going to see information and not Blindly Resolve All.
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it;s updated via different channel than VPS, it might take up to 24 hours to be delivered to your PC.
When I started my 2 other Win 7 laptops and they had time to check for Avast updates, the New Privacy issue was corrected automatically.
On the first laptop, which didn't correct the issue, I restarted in the Windows Admin account about 12:30 PM. On restart and Avast check, the issue was corrected. Perhaps the original restart (and the second restart) was before the Avast servers providing the update in my area.
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When will you fix the issue of Avast re-installing Behavior Shield without consent?
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The only consent I ever give avast is permission to run the full offline installer (after notification), and even then I always use the Custom Install feature, never the gui upgrade.
I never have issues when done this way.
I always do a full uninstall using Programs and Features along with avastclear.exe in safe mode. Certainly helps to prevent unwanted surprises 100% of the time.
I'm certainly not holding my breath to see if avast will fix the issue on an upgrade path. I'd have died a long time ago waiting. :P
Having a copy of Unchecky running in your systray has helped in the past when the unexpected happened during an avast full install, just so you know. Has blocked two times so far.
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1) At the beginning of a quick scan a popup occurs that says scan has completed. Click the details and it has just started.
2) Don't need a notification to show every time a scan completes
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About an hour ago a retried the update and still Behavior Shield gets installed, and still 'new' remains on the Privacy tab.
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Yeah, the "NEW" stuck on Privacy button is annoying.
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Yeah, the "NEW" stuck on Privacy button is annoying.
According to MartinZ (Reply #76) it's fixed already.
I've no privacy features installed, so can't check it.
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Yeah, the "NEW" stuck on Privacy button is annoying.
According to MartinZ (Reply #76) it's fixed already.
I've no privacy features installed, so can't check it.
I have only recently updated to 17.5.2302 on this win10 laptop and it did have the New button, but today when I check it has gone.
I don't have any privacy items installed either but the Data Shredder is always there. In the hope that I may upgrade I guess.
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I don't have any privacy items installed either but the Data Shredder is always there. In the hope that I may upgrade I guess.
Confirmed. It doesn't show up in Premier, though.
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I don't have any privacy items installed either but the Data Shredder is always there. In the hope that I may upgrade I guess.
Confirmed. It doesn't show up in Premier, though.
In my image there was also a new icon over the Protection tile, opening that and it is for the Ransomware. As suspected opening it is trying to get you to upgrade (not in avast free). Once you exit that back to the home screen the new tab is gone.
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When will you fix the issue of Avast re-installing Behavior Shield without consent?
We will fix this in next version, sorry for the troubles
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The Discord slowness issue has been reproduced by the Avast team and should be fixed soon via a VPS update (today/tomorrow)
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The binding to the account of the academic record in Avast does not work in the antivirus, it also does not work Avast passwords in the Mozilla 54.0 64 bit. In the Avast password section, browser integration is disabled, although the browser itself is installed.Sorry that the screenshots of the Russian language. (((( Complement the answer does not work update hanging in the processes and nothing. I was running manually. Answer Unknown error.
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i haven't played ESO (elder scrolls online) for long time, year & a half or few years i went in game & i had more often FPS drop & lag + sound lag, more like sound stop for a bit, it was a lot less when i played it last time its possible its due this avast update or this + meany updates before, i mention this so avast team can check the possibility of a conflict between the game & Avast never stuff
well sound lag happened in fallout 4 to, sometimes, that's also never thing but not after this update, before that, Fo4 i started playing few months ago after a year (or more) of pause from it & before that there have been quite a lot of updates, new i am on pause form Fo4 again
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Yeah, the "NEW" stuck on Privacy button is annoying.
According to MartinZ (Reply #76) it's fixed already.
I've no privacy features installed, so can't check it.
I have only recently updated to 17.5.2302 on this win10 laptop and it did have the New button, but today when I check it has gone.
I don't have any privacy items installed either but the Data Shredder is always there. In the hope that I may upgrade I guess.
well i have New txt there & also that new button of folder shield, the New txt is still there, but doesn't bother me as much as it does some ppl
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This "NEW" issue is now fixed ;-)
I have come to conclusion that the behavior shield indeed IS taken into account when determining the security status of the PC, which IMO is a good thing. However, you might be more interested by the way I learned this - it wasn't by you telling me, but it was by itself failing to turn on on computer startup. You might want to take a look at this since it happens for 2 or 3 versions now and I've saw other users also posting this. :)
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This "NEW" issue is now fixed ;-)
I have come to conclusion that the behavior shield indeed IS taken into account when determining the security status of the PC, which IMO is a good thing. However, you might be more interested by the way I learned this - it wasn't by you telling me, but it was by itself failing to turn on on computer startup. You might want to take a look at this since it happens for 2 or 3 versions now and I've saw other users also posting this. :)
Avast is aware of the problem and is working on it. I've sent in lot's of scans etc. :)
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update trought the gui, went fine as usall. keep up the good job avast team.
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17.5.2302 on XP PRO SP3 still on occassion (has done it once, this morning) has turned off Behavior Shield
This is not happening on Toshiba Laptop with Windows 10 Home 64 ... I was hoping Avast would get this fixed by now.
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17.5.2302 on XP PRO SP3 still on occassion (has done it once, this morning) has turned off Behavior Shield
This is not happening on Toshiba Laptop with Windows 10 Home 64 ... I was hoping Avast would get this fixed by now.
It not only happens on XP but on all Windows operating systems. I've been working with the developers and was told
the following this morning:
"hi, we made some improvements in service starting (based on your etl log file), so the problem should be gone in 17.6"
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That is nice to know -- knock on wood I have not seen the problem yet on Win 10 Home 64 ... only the XP PRO SP3 box
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That is nice to know -- knock on wood I have not seen the problem yet on Win 10 Home 64 ... only the XP PRO SP3 box
The .log file they received from me was produced on a Windows 10 Pro 64 bit system. :) I haven't used XP in many years. :)
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Maybe something to do with hardware configurations or boot up speed. Hard to tell.
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I believe I got the latest update, but still "New" over "Privacy". :P
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I believe I got the latest update, but still "New" over "Privacy". :P
I've had the latest update. It took 2 days for the "New" to finally disappear. :) Patience.
(http://screencast-o-matic.com/screenshots/u/Lh/1498846798715-61338.png)
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I believe I got the latest update, but still "New" over "Privacy". :P
I've had the latest update. It took 2 days for the "New" to finally disappear. :) Patience.
(http://screencast-o-matic.com/screenshots/u/Lh/1498846798715-61338.png)
Thanks, not a serious problem, we shall see. :)
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I believe I got the latest update, but still "New" over "Privacy". :P
I've had the latest update. It took 2 days for the "New" to finally disappear. :) Patience.
(http://screencast-o-matic.com/screenshots/u/Lh/1498846798715-61338.png)
Thanks, not a serious problem, we shall see. :)
What I found when I had the New icon over the Privacy tile, if I opened Privacy and clicked on the Data Shredder (the only component I had in there), it then flashed up the 'this is a paid option' or words to that effect. When I backed out of there to the Main UI again the New was no longer there.
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I believe I got the latest update, but still "New" over "Privacy". :P
I've had the latest update. It took 2 days for the "New" to finally disappear. :) Patience.
(http://screencast-o-matic.com/screenshots/u/Lh/1498846798715-61338.png)
it wasn't on privacy it was & for me still is on Protection, its not a big issue ofc
the new thing is ransomware shield
for some reason my picture is shown only to ppl who are logged in, once i log out i can't see it
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Same here, shows "new" on the Protection which is also a pay for update feature (like sandbox, which should be free)
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You already have someone mentioning virtualization stopped working, for me it was worst, the virtualization worked right away when starting the system and then it was disabled after some minutes (5-13 not sure), so I got BSDs when I had the virtual machines open at the start of the system with either virtualbox or vmware.
My system is ryzen 7 1800X, windows 10 64 bit fully updated.
This is not the first time I have had stability issues like this, so for now I'll stay away from avast and will probably buy something else. I thank you anyway for the great free product which I'll keep recommending to people that uses their pc for less things.
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Now that the avast! premium version does have special Ransomware protection, is free version still offering protection thereto? If so, what was the reason of adding special Ransomware protection thing If signatures blocks this beforehand??
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Behavior shield did not enable on boot up on my XP PRO SP3 machine today. That is 2 days in a row. Can manually turn it on and it seems to stay. Will see tomorrow and Monday if it does it again.
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Behavior shield did not enable on boot up on my XP PRO SP3 machine today. That is 2 days in a row. Can manually turn it on and it seems to stay. Will see tomorrow and Monday if it does it again.
I've been working on this problem with Avast. Here's their latest reply to me on this matter:
"hi, we made some improvements in service starting (based on your etl log file), so the problem should be gone in 17.6"
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Time will tell. Any time frame on when 17.6 is due for a final release ? ?
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Time will tell. Any time frame on when 17.6 is due for a final release ? ?
As we don't even have a beta yet, nope.
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Now that the avast! premium version does have special Ransomware protection, is free version still offering protection thereto? If so, what was the reason of adding special Ransomware protection thing If signatures blocks this beforehand??
Free version still offers same functions (including detection of Ransomware by signature) like previous versions. Now IS and Premier has additional one.
Ransomeware shield is considered to be the last layer of defense; when all other defense layers failed (File System Shield, CyberCapture, Behavior shield... all of these are offered for Free), Ransomeware shield kicks in and protect user's files from getting encrypted.
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Hi,
I have recently updated to Avast 17.5.2302. I can now not access many https sites (including Avast). I can usually get as far as logging in but then the site hangs.
This happens on 2 PCs, both Vista SP2 ( one is 32-bit, one is 64-bit) , and happens with Firefox 52.2.1, Chrome 49.0.2323.112 m and the latest Opera. I have had to disable Avast in order to make this post.
Any ideas please?
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It should help to disable HTTPS scanning in the web shield.
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I don't know...Since Avast changed their UI to accommodate Windows 10, I'm NOT very pleased with the direction Avast is heading.
They are becoming a royal P.I.T.A. with their "exclamation points" on the icon telling me to turn off silent mode & OTHER C-rap to annoy users. They also eliminated the EASY to find settings for Boot time scan (a tool I thoroughly enjoy using).
To Avast I have to ask, "WHY CHANGE SOMETHING GREAT FOR SOMETHING TOTALLY ANNOYING AND USER-UNFRIENDLY!!!!?!?!?!?!?!" Let's get back to simpler things and more easy to use interfaces, and for God's Sake please make ALL reports available INCLUDING Boot time scan results. Don't follow Windows 10, as it sucks. Ya protect us, but keep it simple STUPID!!!!!
That's my rant for the day.
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The Discord slowness issue has been reproduced by the Avast team and should be fixed soon via a VPS update (today/tomorrow)
Discord worked fine since friday ... untill today.
Now there's an issue with the discord overlay in game.
The overlay doesn't show up.
I tried to switch off/on in discord ... then discord full lag.
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The Discord slowness issue has been reproduced by the Avast team and should be fixed soon via a VPS update (today/tomorrow)
Discord worked fine since friday ... untill today.
Now there's an issue with the discord overlay in game.
The overlay doesn't show up.
I tried to switch off/on in discord ... then discord full lag.
Could you explain in more detail? Does the issue affect the latest VPS update? Have you restarted the PC since then?
I understand there's an issue with the overlay which doesn't show up but I'm confused with this line "I tried to switch off/on in discord ... then discord full lag."
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The Discord slowness issue has been reproduced by the Avast team and should be fixed soon via a VPS update (today/tomorrow)
Discord worked fine since friday ... untill today.
Now there's an issue with the discord overlay in game.
The overlay doesn't show up.
I tried to switch off/on in discord ... then discord full lag.
Could you explain in more detail? Does the issue affect the latest VPS update? Have you restarted the PC since then?
I understand there's an issue with the overlay which doesn't show up but I'm confused with this line "I tried to switch off/on in discord ... then discord full lag."
Saturday all works fine with Discord (no more slowness issues, which were reported and corrected with a VPS update friday) and the overlay worked fine, like it did for several months.
When I started my PC yesterday (sunday) night to play WoW, I noticed that the overlay doesn't work anymore.
I saw that there was a VPS update earlier sunday.
As I don't do anything else on my computer I thought it's the VPS update.
I tried to go in the discord settings to switch on/off the overlay without any effect.
I don't know when the lag becomes but after several attempts in the settings and in game with overlay keybind, discord freeze (like some days ago with the slowness issues).
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Ok, could you disable each shield one by one including the anti-rootkit monitoring via Troubleshooting and see what component is causing the issue. I'll then get it escalated.
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Ok, could you disable each shield one by one including the anti-rootkit monitoring via Troubleshooting and see what component is causing the issue. I'll then get it escalated.
I tried to disable the anti-rootkit monitoring yet, as it causes the slowness issue few days ago --> No effect for the discord overlay.
At the moment I'm at work so I will do the same with the other shields tonight (french time).
Which shield exactly you want me to disable ? and where find them ?
Thx
NB : sorry for my english ^^
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Ok, could you disable each shield one by one including the anti-rootkit monitoring via Troubleshooting and see what component is causing the issue. I'll then get it escalated.
I tried to disable the anti-rootkit monitoring yet, as it causes the slowness issue few days ago --> No effect for the discord overlay.
At the moment I'm at work so I will do the same with the other shields tonight (french time).
Which shield exactly you want me to disable ? and where find them ?
Thx
NB : sorry for my english ^^
Avast - Settings - Components
Disable each shield individually and test:
File Shield
Behaviour Shield
Web Shield
If none of them fix the issue, try disabling self defence via Troubleshooting.
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Hi,
I have recently updated to Avast 17.5.2302. I can now not access many https sites (including Avast). I can usually get as far as logging in but then the site hangs.
This happens on 2 PCs, both Vista SP2 ( one is 32-bit, one is 64-bit) , and happens with Firefox 52.2.1, Chrome 49.0.2323.112 m and the latest Opera. I have had to disable Avast in order to make this post.
Any ideas please?
This https://forum.avast.com/index.php?topic=204677.0 (https://forum.avast.com/index.php?topic=204677.0) seems to be the most-posted-to topic regarding this problem.
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More specific: https://forum.avast.com/index.php?topic=204677.msg1404669#msg1404669
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Ok, could you disable each shield one by one including the anti-rootkit monitoring via Troubleshooting and see what component is causing the issue. I'll then get it escalated.
I tried to disable the anti-rootkit monitoring yet, as it causes the slowness issue few days ago --> No effect for the discord overlay.
At the moment I'm at work so I will do the same with the other shields tonight (french time).
Which shield exactly you want me to disable ? and where find them ?
Thx
NB : sorry for my english ^^
Avast - Settings - Components
Disable each shield individually and test:
File Shield
Behaviour Shield
Web Shield
If none of them fix the issue, try disabling self defence via Troubleshooting.
Hi Alikhan,
No more issue tonight ...
I don't really understand
The only thing new is the VPS distributed this morning
Perhaps it was that, perhaps not.
In any case thx for your answer and helping today
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nice , BUT it will not UNINSTAL older versions sadley and THIS is why we get errors,
2 versions on computer will not work , and older version will not be able to uninstall only after a compleet reboot
/ install of windows 7 or newer,, sad,, that avast did not made this possible , ( uninstal older version when new is installing)
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nice , BUT it will not UNINSTAL older versions...
Follow instructions: https://www.avast.com/uninstall-utility
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Avast 17.5.2302
I have this version installed on a Win7 laptop, however since I upgraded to this version every time after the laptop has fully loaded there is that exclamation mark beside the Avast system tray icon, this is warning that a shield that I have had on has been turned off, the shield in question is the behaviour shield, why is this still occurring?
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Avast 17.5.2302
I have this version installed on a Win7 laptop, however since I upgraded to this version every time after the laptop has fully loaded there is that exclamation mark beside the Avast system tray icon, this is warning that a shield that I have had on has been turned off, the shield in question is the behaviour shield, why is this still occurring?
See Reply #118 from Bob.
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Avast 17.5.2302
I have this version installed on a Win7 laptop, however since I upgraded to this version every time after the laptop has fully loaded there is that exclamation mark beside the Avast system tray icon, this is warning that a shield that I have had on has been turned off, the shield in question is the behaviour shield, why is this still occurring?
See Reply #118 from Bob.
Thank you and noted.
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You're welcome.
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I've had a couple of recent versions, including this one, where the offline (free version) installer did not work on a 32-bit Vista system with the network disabled. Failed due to being unable to write some sort of statistics back home. Hard to consider something that does that an offline installer. However, this does not happen on my primary 64-bit Windows 10 Anniversary Edition system. -dwh
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I've had a couple of recent versions, including this one, where the offline (free version) installer did not work on a 32-bit Vista system with the network disabled. Failed due to being unable to write some sort of statistics back home. Hard to consider something that does that an offline installer. However, this does not happen on my primary 64-bit Windows 10 Anniversary Edition system. -dwh
XP and Vista need to be on-line even when doing the off-line installer.
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Misleading name then for the installer.
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Misleading name then for the installer.
More like an antiquated Operating System that can't execute instructions without online help.
Update the old OS and you problems go away. Continue to use the old OS and ge the help needed to install the program by staying on-line.
There is a reason these Operating Systems are not supported Microsoft and by many companies any more.
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Misleading name then for the installer.
More like an antiquated Operating System that can't execute instructions without online help.
Update the old OS and you problems go away. Continue to use the old OS and ge the help needed to install the program by staying on-line.
There is a reason these Operating Systems are not supported Microsoft and by many companies any more.
Dev-Info: Offline installation is officially no longer supported on Vista and XP because new CEF (only one boundled in offline installer because of size) is not supported there and the online installer will download the correct CEF version.
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Misleading name then for the installer.
More like an antiquated Operating System that can't execute instructions without online help.
Update the old OS and you problems go away. Continue to use the old OS and ge the help needed to install the program by staying on-line.
There is a reason these Operating Systems are not supported Microsoft and by many companies any more.
Dev-Info: Offline installation is officially no longer supported on Vista and XP because new CEF (only one boundled in offline installer because of size) is not supported there and the online installer will download the correct CEF version.
The off-line installer will also download it, but the user has to be connected to the internet when installing it.
I use the off-line installation file a lot on my XP system, but I still connected to the internet and it isn't (or hasn't been) an issue.
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The off-line installer will also download it, but the user has to be connected to the internet when installing it.
True, but why download the big installer, when the little one works as well.
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The off-line installer will also download it, but the user has to be connected to the internet when installing it.
True, but why download the big installer, when the little one works as well.
Mainly because we are seeing the forums littered with various connection problems with the on-line installer. Not to mention having downloaded the full off-line installation file, don't discard it, save it, if for any reason you need it in the future.
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I am having a terrible time getting onto most websites since updated to the new version. Most of the time it just scrolls and scrolls until I disable the shields and then reload the tab. Once I am connected to the site I can enable the shields again. I know this is a risky way to log onto sites, but it is either that or I won't get into most sites. Is there something that I can change in the settings to stop this from happening, and if not, is there a way for me to revert to the previous version where I did not have this problem? Thank you.
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What shield is causing the problem ?
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I am having a terrible time getting onto most websites since updated to the new version. Most of the time it just scrolls and scrolls until I disable the shields and then reload the tab. Once I am connected to the site I can enable the shields again. I know this is a risky way to log onto sites, but it is either that or I won't get into most sites. Is there something that I can change in the settings to stop this from happening, and if not, is there a way for me to revert to the previous version where I did not have this problem? Thank you.
You don't mention what your OS is ?
There are topics in the forums that relate to people using Windows XP & Vista having connection problems.
If you are using either of these OSes try un-checking the scan HTTPS sites in the Web Shield settings. You may be able to stop the scanning of https, reload the page and enable https scanning again.
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AV Service failed to load after using automatic update from previous version.
The previous version gave me trouble when surfing the internet
so I usually turned off the web shield (after trying re-installing avast so many times)
Day by day avast is becoming more hectic (sorry)
(https://ibb.co/mzBEpa)but its a fact.
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AV Service failed to load after using automatic update from previous version.
The previous version gave me trouble when surfing the internet
so I usually turned off the web shield (after trying re-installing avast so many times)
Day by day avast is becoming more hectic (sorry)
(https://ibb.co/mzBEpa)but its a fact.
Best you start a new topic and provide some details.
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I am having a terrible time getting onto most websites since updated to the new version. Most of the time it just scrolls and scrolls until I disable the shields and then reload the tab. Once I am connected to the site I can enable the shields again. I know this is a risky way to log onto sites, but it is either that or I won't get into most sites. Is there something that I can change in the settings to stop this from happening, and if not, is there a way for me to revert to the previous version where I did not have this problem? Thank you.
You don't mention what your OS is ?
There are topics in the forums that relate to people using Windows XP & Vista having connection problems.
If you are using either of these OSes try un-checking the scan HTTPS sites in the Web Shield settings. You may be able to stop the scanning of https, reload the page and enable https scanning again.
Having the same problem on Vista also, but for me the problem just started today, my understanding is the last update was 6/26? Ticking off the HTTPS scanning does solve the problem, but am concerned how much that will leave my system unprotected?
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Same problem with "https connexion" using Chrome or Firefox on VISTA OS since yesterday.
Solved by un-checking the scan HTTPS sites in the Web Shield settings but is it a good choice ?
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I have only experienced this once on my XP system, what I tried was to disable https scanning, refresh the page and turn https scanning back on. Normal scanning and loading continued even after https scanning was resumed.
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I have only experienced this once on my XP system, what I tried was to disable https scanning, refresh the page and turn https scanning back on. Normal scanning and loading continued even after https scanning was resumed.
Did you close and open the browser for the changes to take affect after re-enabling?
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I have only experienced this once on my XP system, what I tried was to disable https scanning, refresh the page and turn https scanning back on. Normal scanning and loading continued even after https scanning was resumed.
Did you close and open the browser for the changes to take affect after re-enabling?
No and I also didn't stop and start the web shield.
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The https scanning would have not been active then until you restarted the browser so although you selected the option, the changes did not take affect.
What would be interesting is if you try the same scenario, restart the browser once enabling the https scanning and then see the results.
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The https scanning would have not been active then until you restarted the browser so although you selected the option, the changes did not take affect.
Well I can only tell you of my personal experience and the fact that it worked.
What would be interesting is if you try the same scenario, restart the browser once enabling the https scanning and then see the results.
As I said I have only experienced it once, so I tried something different to what others had been told as a work around as I certainly wouldn't want https scanning being off for a long term option.
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i have the same problem with https scanning. disabling it works fine.
It seems that the problem is <form> in https pages
pg
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Your 6/26/2017 update (Free Edition) no longer automatically runs a scheduled Quick Scan. Is this a known issue for 17.5.2302? Will/Can it be corrected? The previous version required same-day scheduling, but then at least I knew, time set for the day, it would run automatically, and that I could move on to other chores. I also noticed that your popup messages are inaccurate; the main one, which appears at the exact same time I've scheduled the QS to run, notifies me that the Quick Scan has completed its procedures and that no issues have been found. However, clicking the Details button reveals no details, but instead apparently launches the QS for its first run of the day, as confirmed by Scan History info. Of course, no telling if any Avast interactive tools really work, but at least my laptop is receiving sufficient security protection (so far, that is) -- and for free! Security protection is, after all, my main objective in using AVAST -- but I'm nonetheless hoping for a significantly (shall I say Vastly?) improved user interface. It's way too crazy as is, way too weird. !
Thanks.
I'm on Windows 10, Compaq Presario CQ50-210US
--jjb
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The latest version of Avast makes loading outlook.com (hotmail) on my laptop impossible, it blocks at auth.gfx;ms - with gmail it also goes incredibly slow and the gmail says there is something wrong with google.
When is reset my system to a prior date - everything runs smoothly.
When i reinstalled the latest version of Avast- same problem again
So it is clearly an avast issue
Can anyone help me out ?
Roel
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My machine with vista home basic is deathly slow with this new version. I had to turn avast off to get my machine useable again.
All browsers but my main one is firefox.
thanks
brad
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My machine with vista home basic is deathly slow with this new version. I had to turn avast off to get my machine useable again.
All browsers but my main one is firefox.
thanks
brad
Try the following:
Settings, Components, Webshield (Customize), Uncheck "Enable HTTPS scanning" then click on OK to save the change.
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Hi
Have installed the new version.
Seems to run without causing problems so far.
Just tested Eventlog for error messages in Windows 7 Home premium after installation and noticed the following.
a. ) Clean event log, Shut down PC with Avast running
--> No error messages or warnings in event log after start.
b.) Bring PC in sleep modus (S3) when Avast running, then bring PC back in normal modus, ( no errors or warnings in Event log) then shut down PC.
--> After start I noticed Dcom system error message 10010 in the event log .
Der Server "{995C996E-D918-4A8C-A302-45719A6F4EA7}" konnte innerhalb des angegebenen Zeitabschnitts mit DCOM nicht registriert werden.
c. ) Same scenario as b.) but before shutdown "deactivate Avast until next start".
After start no Dcom error.! Clean Event log. No errors or warnings.!
This event error is generated reproducabely in the scenario b.) on my system, but is not a problem.
if you see this error on your system and would like to prevent it either avoid S3 or just deactivate Avast before shutting down.
Regards
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There are topics in the forums that relate to people using Windows XP & Vista having connection problems. If you are using either of these OSes try un-checking the scan HTTPS sites in the Web Shield settings. You may be able to stop the scanning of https, reload the page and enable https scanning again.
Is there any good reason to update if I have Vista then?
Thanks
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There are topics in the forums that relate to people using Windows XP & Vista having connection problems. If you are using either of these OSes try un-checking the scan HTTPS sites in the Web Shield settings. You may be able to stop the scanning of https, reload the page and enable https scanning again.
Is there any good reason to update if I have Vista then?
Thanks
There is always a good reason to update your security products if your system allows it, I still have XP Pro SP3, win7 Home 32bit and win10 Home 64bit, all of which have the latest avast version installed.
As I mentioned I haven't been unduly effected by this issue so it doesn't seem to happen across the all XP and Vista systems.
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I haven't been unduly effected by this issue so it doesn't seem to happen across the all XP and Vista systems.
Okay. Thanks for the reply.
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Hi all,
I've been running Avast free version (17.5.2302) under Wndows 10 on a PC for six months with no problems. When running Smart Scan I'm used to getting the Performance Issue warning as this is a carrot to buy the full version. Today when I ran Smart Scan no virus etc were found but I got a Network issue warning. My PC is OK but I'm being told my router is not congifured properly and it mentions a "weak password found" (HNS_WEAK_PASS). Having turned the PC on and off a few times and re run Smart Scan I'm still getting the same warning. I've even run a Full Virus Scan and that shows up nothing. I've spoken to my internet provider and they say that it isn't a router issue and could be a false positive or virus. I've tried to run Avast in Safe Mode but after a couple of minutes it comes up with an apology as it wont run.
Any advice would be gratefully appreciated.
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Hi all,
I've been running Avast free version (17.5.2302) under Wndows 10 on a PC for six months with no problems. When running Smart Scan I'm used to getting the Performance Issue warning as this is a carrot to buy the full version. Today when I ran Smart Scan no virus etc were found but I got a Network issue warning. My PC is OK but I'm being told my router is not congifured properly and it mentions a "weak password found" (HNS_WEAK_PASS). Having turned the PC on and off a few times and re run Smart Scan I'm still getting the same warning. I've even run a Full Virus Scan and that shows up nothing. I've spoken to my internet provider and they say that it isn't a router issue and could be a false positive or virus. I've tried to run Avast in Safe Mode but after a couple of minutes it comes up with an apology as it wont run.
Any advice would be gratefully appreciated.
Weak password usually means that the "default" password is still in use. Most of the time it's your WiFi username and password
Change that to your own username and password and you shouldn't get that message any more.
See if this helps you solve the problem:
https://www.howtogeek.com/233421/how-to-change-your-wifi-networks-name-and-password/
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Hi Bob,
Thanks for the quick response. Sorry I should have mentioned that that being old scholl and having a small set up I have WiFi turned off. Does this mean that I would have to set my own username and password even though I have WiFI disabled? As I mentioned it seems odd that I only received this message today after using Avast for six months and this version for a couple of weeks.
Cheers.
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Hi Bob,
Thanks for the quick response. Sorry I should have mentioned that that being old scholl and having a small set up I have WiFi turned off. Does this mean that I would have to set my own username and password even though I have WiFI disabled? As I mentioned it seems odd that I only received this message today after using Avast for six months and this version for a couple of weeks.
Cheers.
When you receive the message, have you clicked on the resolve button ??? If so where does it lead you ???
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Hi Bob,
Thanks for the quick response. Sorry I should have mentioned that that being old scholl and having a small set up I have WiFi turned off. Does this mean that I would have to set my own username and password even though I have WiFI disabled? As I mentioned it seems odd that I only received this message today after using Avast for six months and this version for a couple of weeks.
Cheers.
When you receive the message, have you clicked on the resolve button ??? If so where does it lead you ???
Your problem could also stem from using the default username and p/w on the router.
If that's the case take a look at the following slide from my current presentation and see if that helps:
(http://screencast-o-matic.com/screenshots/u/Lh/1499952959834-49696.png)
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Hi Bob,
Thanks for the further info. I accessed my router, enabled WiFi, changed the name and password, applied it, made sure that the WiFi light on my router was on and then quickly turned the WiFi off. When I ran Smart Scan I got the same result. When the scan finishes, with the Network Issues and Perfomance Issues highlighted.
When I click the Resolve All button the first thing it shows is the Resoving Network Issues section. My devices, ie my desktop, is listed in green and pronunced as problem free. However, my router is listed in red and it says the device is not configured correctly. Below that is a red (horizontal) bar with white lettering which says "Weak service password found". On the far right of this red bar is a small arrow which will toggle a description window.
The description starts:
A service on this device has a weak or default password. This is very dangerous situation, because factory-default usernames and passwords are often used by hackers and cybercriminals.
Catalogue ID HNS-WEAK-PASS
But I have only just noticed that the description window will scroll down, I've cut and pasted what follows as best I can:
Username: ●●●●●●●●Administrator
[note: this appers to be data entry box and toggles between a line of dots and Adminsitraor]
Password: ●●●●●●●●
[note: This box doesn't seem to do much]
Details
------------------------------------------------------------------
Risks:
Attackers can access and control a service on this device.
-----------------------------------------------------------------
Solutions
Change the access password for this service.
GO TO ROUTER SETTINGS
[note: This appears to be a link which I have not clicked.]
Is this a part of the usual Avast process or has my version of Avast been hacked and I'm being tempted to click a nasty button?
Regards & thanks,
Dave.
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Avast isn't hacked. Follow the advice.
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I like the Ransomware Shield :P
Including it before WannaCry attack would be a great idea.
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I like the Ransomware Shield :P
Including it before WannaCry attack would be a great idea.
Avast did protect you from WC via behavior shield.
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Used Avast for years. Decided to buy the Internet Security and boy what a mistake. The firewall bans my browser/email program/Intel drivers/Nvidia drivers and MS drivers and programs from the internet. Since it is to late for a refund I guess I'll just have to stick it out. But definitely will not be renewing. Just will stick with the free AV and use a different firewall.
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Used Avast for years. Decided to buy the Internet Security and boy what a mistake. The firewall bans my browser/email program/Intel drivers/Nvidia drivers and MS drivers and programs from the internet. Since it is to late for a refund I guess I'll just have to stick it out. But definitely will not be renewing. Just will stick with the free AV and use a different firewall.
Probably need to adjust the permission in the firewall.
If you're using Windows 7 - 10, they come with an excellent firewall. No need for a third party firewall. :)
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Used Avast for years. Decided to buy the Internet Security and boy what a mistake. The firewall bans my browser/email program/Intel drivers/Nvidia drivers and MS drivers and programs from the internet. Since it is to late for a refund I guess I'll just have to stick it out. But definitely will not be renewing. Just will stick with the free AV and use a different firewall.
Probably need to adjust the permission in the firewall.
If you're using Windows 7 - 10, they come with an excellent firewall. No need for a third party firewall. :)
Adjusting the permissions to "ask" was useless IMO. All it did was increase the startup time for Win7 from 15 secs to over 3 min. I'll just go back to my old firewall when this expires.
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Installed 17.5.2302 Free on XP Pro SP3 and ran Smart Scan. After one hour the progress spinner was still at 1%; after two hours, it made it all the way to 3%. Unacceptable, right?
I noted and tried the following: "Try... Settings, Components, Webshield (Customize), Uncheck "Enable HTTPS scanning" then click on OK to save the change." Unchecked the box, exited, came back, and the box is checked again. Retried in various ways--won't stay unchecked.
:o Ideas? Thanx...
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Ooops! Sorry... Box staying checked now... operator error...
HOWEVER, Avast is still taking half of an eternity to run... at the rate of 3% every 1.5 hours, a Smart Scan will take... yeah, half an eternity...
Anybody else on XP having this perofrmance problem?
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Although with the new versions avast (17.x.xxx) the scan of my pc win xp is almost doubled, the time that you indicate does not seem normal.
A full scan of my DD 500Gb takes about more or less 1h30 (without error)
ps:The slowest for me is to take off from 0% (counting a quarter of an hour)
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Last couple of days on the Dell Dimension 8200 XP PRO SP3 box (P4 at 1.8Ghz, 2GB RAM) the behavior shield was not enabled on boot up. Was able to turn it back on and it seems to stay. Not sure if it is better to wait about 30 seconds or so after the Windows Login box appears to click Login or not. Perhaps Avast can change the Priority that the behavior shield process uses so that it loads up quicker.
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Last couple of days on the Dell Dimension 8200 XP PRO SP3 box (P4 at 1.8Ghz, 2GB RAM) the behavior shield was not enabled on boot up. Was able to turn it back on and it seems to stay. Not sure if it is better to wait about 30 seconds or so after the Windows Login box appears to click Login or not. Perhaps Avast can change the Priority that the behavior shield process uses so that it loads up quicker.
It's a known problem that should be fixed with the next release:
"hi, we made some improvements in service starting (based on your etl log file), so the problem should be gone in 17.6"
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Hope you or Avast is correct this time. They said that a couple of releases ago (I thin)
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Hope you or Avast is correct this time. They said that a couple of releases ago (I thin)
The quote was my answer from Avast after having worked with one of their Techs for some time.
I'm just as interested in seeing this fixed as you. :)
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I upgraded from version 12.x to 17.5 and the UI is slow to load, which is painful when right-clicking a file and scanning from Windows Explorer. The scan seems to complete about the same time as 12.x, but the UI is slow to show the result.
As a developer I try hard to keep my Windows programs fast, but it's a shame that in many cases software these days is getting more and more sluggish.
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New version (17.5.2303): https://forum.avast.com/index.php?topic=205786.0