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Avast Products => Avast Free Antivirus / Pro Antivirus / Internet Security/ Premier => Topic started by: MartinZ on July 20, 2018, 11:11:40 AM

Title: End of support for Windows XP/Vista
Post by: MartinZ on July 20, 2018, 11:11:40 AM
Beginning on December 1, 2018, new Avast/AVG Antivirus products will no longer be delivered for the Windows XP and Windows Vista operating systems.  As customer demand grows for Windows products for Windows 7 and other new versions,  demand for products that support Windows XP and Vista decreases.  In order to receive new feature releases of the Avast/AVG antivirus software, users will be required to update their Windows operating system.

This means that as of  December 2018, existing users on the Windows XP or Windows Vista OS will remain on version 18.8 or older rather than migrating to version 19.1 scheduled to be released in December of 2018. However, please note that all Windows XP and Vista users will continue to receive virus definitions updates from the Avast Threat Labs database after this date and Avast/AVG Antivirus versions 18 and older will continue to work as usual providing full protection,  but will not receive regular automatic updates of new program versions with new features.

Installers for Windows XP/Vista:

https://install.avcdn.net/av/avast/iavs9x/avast_free_antivirus_setup_online.exe
https://install.avcdn.net/av/avast/iavs9x/avast_internet_security_setup_online.exe
https://install.avcdn.net/av/avast/iavs9x/avast_premier_antivirus_setup_online.exe

https://install.avcdn.net/iavs9x-xp/avast_free_antivirus_setup_offline.exe
https://install.avcdn.net/iavs9x-xp/avast_internet_security_setup_offline.exe
https://install.avcdn.net/iavs9x-xp/avast_premier_antivirus_setup_offline.exe
Title: Re: End of support for Windows XP/Vista
Post by: George_S on July 20, 2018, 12:53:28 PM
Martin, what about Avast Business Antivirus? Do you know deadline for XP and Vista?
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on July 20, 2018, 01:29:23 PM
For business versions it will be the same, it should be announced in the Business section on forum soon
Title: Re: End of support for Windows XP/Vista
Post by: George_S on July 20, 2018, 01:55:58 PM
Thank you!
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on July 22, 2018, 05:03:02 PM
Glad to know what Avast is planning. I was getting tired of once a month or so major program upgrades, even though for the most part, they worked just fine.
Title: Re: End of support for Windows XP/Vista
Post by: rocksteady on July 25, 2018, 10:21:36 AM
Well we now have an official announcement rather than rumours. Good that Avast def updates will still be updated, just program version will be left at 18. This is similar position for Firefox Opera etc who maintain older versions with security updates only.
Title: Re: End of support for Windows XP/Vista
Post by: Bryl2 on July 25, 2018, 06:57:05 PM
Same goes with AVG products as well, am I right?
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on July 25, 2018, 11:55:29 PM
Same goes with AVG products as well, am I right?
Since except for the UI, they are practically the same product, I highly doubt that AVG would be any different than Avast.
Remember, Avast purchased AVG.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on July 26, 2018, 06:25:41 PM
ye same for AVG, good point
Title: Re: End of support for Windows XP/Vista
Post by: FranceBB1 on July 29, 2018, 11:32:52 PM
I kinda expected it...
In 2019 the Microsoft Extended Support for POSReady2009 is gonna end, so I kinda expected that Avast was going to drop support for XP with Avast 19.
As long as definitions updates are provided, it's not gonna be a big deal, especially 'cause there are already many functions in Avast 18 and it's a really complete antivirus.
Hopefully, the latest 18.x stable release will be perfect and bug free, so XP users will have a bullet-proof product for the years to come.
I've been using Fedora, but I also have Windows XP installed in a VM for many tasks that I can't do in Linux.
I've been an Avast Beta Tester since 2013 when I purchased Internet Security and then Premier in 2015.
I'm gonna renew my Premier licence in a few days and my "journey" with Avast is not over yet; I'm just sad that I'm not gonna be a beta-tester anymore.

Thank you for everything you have done during these years! :')
Title: Re: End of support for Windows XP/Vista
Post by: SpeedyPC on July 31, 2018, 08:27:53 AM
Goodbye XP and Vista

(https://media.giphy.com/media/zOIj6vaw2pJcc/giphy.gif)
Title: Re: End of support for Windows XP/Vista
Post by: Tangy on July 31, 2018, 05:22:07 PM
Will the last stable version of Avast that supports WinXP be available to download from avast forum/site after January 2019 ?
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on July 31, 2018, 05:31:34 PM
yes, it will still be possible after Jan 2019 to download the online installer and install it on 17-year old Windows XP/Vista. It will install the version 18.x. If you use the same installer on Windows 10 it will install version 19.x.
Title: Re: End of support for Windows XP/Vista
Post by: Tangy on July 31, 2018, 05:43:41 PM
Thank you very much indeed for your prompt reply.
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on July 31, 2018, 06:02:35 PM
I recently upgrade my Avast Free version from 18.3.2333 to latest v.18.5.2342 on my Dell Inspiron XP SP4 1150/ Pentium 4 processor and runs good. The GUI takes lots of resources (unfortunately) but other then that the software is running efficiently and effectively.
Nice. :)
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on July 31, 2018, 09:21:27 PM
Out of curiosity: I only use File, Web & Behavior Shields in Avast Free on both Windows 10 and XP PRO computers.
Will the Full Offline Installer still let us install just those under Windows XP or is the XP compatability just limited to
some of the other features that not everyone needs or uses ?
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on August 01, 2018, 10:59:33 AM
Will the Full Offline Installer still let us install just those under Windows XP or is the XP compatability just limited to some of the other features that not everyone needs or uses ?
FYI: Offline installation is officially no longer supported on Vista and XP (since V17.4) because new CEF (only one bundled in offline installer because of size) is not supported there and the online installer will download the correct CEF version.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on August 01, 2018, 05:58:56 PM
you will need to use online installer
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on August 01, 2018, 06:59:56 PM
I currently do use the Full Offline Installer on both XP & Windows 10 computers. It always installs the latest build on both computers. Personally, they should get rid of the On Line Installers as they can and have for some users, caused issues with the program installation or upgrades.
Title: Re: End of support for Windows XP/Vista
Post by: pjkilmister on August 08, 2018, 08:53:21 AM
I have a very efficient PC running Widows XP SP3 on a Samsung 850 Pro 128 SSD.  It has a well set up data disk and until a few months ago ran perfectly.

I have been using Avast Free for several years on this arrangement with no problem.

The problem I have now is that it freezes randomly on boot just before the desktop loads.  It will not load any icons.   A reboot or forcing another instance of Explorer in Task Manager solves the problem

This problem appears to me to be due to the last two “Program Updates” of Avast.   It now interferes with the boot process.   I am assuming that Avast does not “fully” support XP, at this moment in time which I can understand as support is ending.   I run a minimal Avast as well.

I have completely re formatted the SSD and loaded a fresh Windows XP and associated programs.   

This did not solve the problem.   

I have run “bootlog” and there seems to be drivers loading several times when the problem is there as well as when it boots OK.

I would appreciate any comments on my problem before I uninstall Avast and try another Virus checker ( that may still support XP ).

Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on August 08, 2018, 01:36:58 PM
You do know that Avast is set to do a Rootkit Scan on startup ... Maybe try turning that option OFF and see how it does. I run Avast Free 18.5.2342 on a Dell Dimension 8200 with a P4 @ 1.8Ghz and 2GB RAM and do not see that issue.
Title: Re: End of support for Windows XP/Vista
Post by: pjkilmister on August 08, 2018, 02:03:00 PM
Thanks for the reply.

I tried that first up, but it did not solve the problem.   I also disabled the "Raw Disc Access" as well, but again every 10 to 15 boots, the screen freezes just before the icons are shown.    I have even replaced the Explorer executable in case it was corrupted.   I feel some Avast Thread / driver is getting in the way just before the desktop loads.   Because it is random and takes so long to re appear, uninstalling Avast or disabling all 4 modules I use will take too long to test.
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on August 08, 2018, 02:09:43 PM
I only use File, Web & Behavior Shields in Avast Free ... Try just using those 3 and see what happens.
Title: Re: End of support for Windows XP/Vista
Post by: pjkilmister on August 08, 2018, 04:41:25 PM
I am using that 3 plus the email shield which is still a very "lean" Avast AV setup.  I also use a lot of "exceptions" to again lighten the load of Avast on the system.   Up until now, Avast has been the best AV for XP in my experience.  I tried most of the others
( on a separate XP build ).

   
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on August 08, 2018, 07:41:45 PM
You do know that Avast is set to do a Rootkit Scan on startup ... Maybe try turning that option OFF and see how it does. I run Avast Free 18.5.2342 on a Dell Dimension 8200 with a P4 @ 1.8Ghz and 2GB RAM and do not see that issue.

This is going back a long way, but at that point the ant-rootkit was run 8 minutes after boot, so that shouldn't impact on boot.

@     pjkilmister
Two things you could try:
1.  AvastUI > Settings > Troubleshooting - Enable the Load Avast services only after loading other System services.  Whilst this really shouldn't impact that much on boot, some have found a benefit.

2.  Delay the avast update so it happens a reasonable time after boot.
For this you need to edit the Avast5.ini file using notepad (no other text editor) and you need to disable the Self-Defence-Module first.

There should already be an [InetWD] section in the avast5.ini file, some of the fields may already be present, but the one you need is the AlwaysConnectedWaitSeconds=300 one, this delays the auto update check for 5 minutes and should make a difference.

[InetWD]
AlwaysConnectedWaitSeconds=300
AssumeAlwaysConnected=1
RASWaitSeconds=300
UpdatePeriod=240
UseRAS=0

All of these line entries are in my avast5.ini [InetWD] section on this XP Pro SP3 system.
Title: Re: End of support for Windows XP/Vista
Post by: pjkilmister on August 09, 2018, 02:39:41 AM
Thank you for these ideas.

I did as you suggest.  The entry "AlwaysConnectedWaitSeconds=300" in the avast5.ini file was not there, so I included it.

This now my section of the avast5.ini file

[InetWD]
UpdatePeriod=240
UseRAS=0
AlwaysConnectedWaitSeconds=300


Your avast5.ini file has a few extra entries.

AlwaysConnectedWaitSeconds=300
AssumeAlwaysConnected=1
RASWaitSeconds=300
UpdatePeriod=240
UseRAS=0

Do you think I should ad the extra items, line 2 & 3 ?

As a side note, since doing these mods, I enabled the "bootlog" in XP.   The fist two boots looked good.  There was no multiple loading of Windows drivers as has been the recent case, and the two boots have the same number of entries.  Before the number varied.

I will run this for a few days and post a progress report.

Again, thanks for these tips.


Regards

Peter
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on August 09, 2018, 10:13:39 AM
@  pjkilmister
You're welcome.

Quote
Do you think I should ad the extra items, line 2 & 3 ?
You should be OK without them, the important one (AlwaysConnectedWaitSeconds=300) to delay the update check you now have.

Just monitor as you have said, if required you can push the delay back further to 400, 500 or 600 (10 minutes) if required, but that probably won't be necessary.
Title: Re: End of support for Windows XP/Vista
Post by: pjkilmister on August 10, 2018, 10:52:44 AM
I have noticed one thing that bothers me.   

With the mods I have done, the Avast Update services load as soon as I get the desktop when I check with Task Manager / processes.

Actually two services load, avlaunch.exe and avemupdate.exe, they stay resident for 30 odd seconds then drop out of the task list.

One of two scenarios, if these are loaded as the process runs, it does just that, and the mod on time delay did not work.

Or that they load at boot as before and the Avast5.ini mod prevents the update process from running for 300 seconds ?

Still no hang at the end of the boot.

Appreciate your thoughts on this.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on August 10, 2018, 12:10:45 PM
The mod on the time delay is completely different, that is the regular VPS updates.

The Avast Emergency Update (avemupdate.exe) check it to check if there has been any emergency update issued.  This is done outside of the regular update, if there was a problem with the regular update that required fixing/it was broken, then that couldn't be done.  Ordinarily there wouldn't be an emergency update waiting, so it would not be doing much other than checking.

The avlaunch.exe is a new function, so I'm not completely familiar with what it does exactly.  My thoughts are that it is an Avast component check to ensure they are running/launched correctly.

I don't sit at my system with a stopwatch or task manager, etc. loaded looking for trouble.  Unless something is a problem and it is recurring then I go looking.
Title: Re: End of support for Windows XP/Vista
Post by: pjkilmister on August 10, 2018, 02:32:52 PM
I do not sit at my PC on a Forum giving expert ( Uberguru ) advice with or without a stopwatch as a reason for being.

I would have thought you would know exactly what “avlaunch.exe” does, its been in the Avast software for years.

Perhaps Avast should give you some proper training, including basic knowledge of their software ( and what each major file does )

For others watching, the update still happens within a minute of the desktop loading.  I looked at the time of the update and the time on the PC.   I did not need a stop watch for this !

It seems clear to me that avlaunch.exe starts the update process.
Title: Re: End of support for Windows XP/Vista
Post by: alanb on August 10, 2018, 02:55:08 PM
Quote
Perhaps Avast should give you some proper training

Like almost everyone on this forum, DavidR is an Avast user who gives his time freely to try to help other users like yourself.

He is not an Avast employee, just a helpful soul.  It might be polite to remember that, rather than rant.
Title: Re: End of support for Windows XP/Vista
Post by: mchain on August 10, 2018, 06:38:42 PM
Quote
"Appreciate your thoughts on this".

If you got an answer you thought somewhat frivolous, maybe it would help to specify what thoughts you want to hear. 

DavidR was just being honest (a somewhat rare quality these days) about what he knows and doesn't know.  He likely knows more about computer science than most ever will. 

Perhaps an Avast Team Member could address your issues better?  I can report this to a team member if you like.
Title: Re: End of support for Windows XP/Vista
Post by: pjkilmister on August 11, 2018, 01:10:05 PM
Firstly, yes I would like to correspond with an Avast support officer who knows his product.

Secondly, If DavidR can be honest about his silly post regarding stop watches, I would like to be just as honest in my reply.  ( not a rare quality with me )

Finally, as for frivolity, all I can say is “If you live in a glass house, don’t throw stones”
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on August 11, 2018, 02:54:44 PM
Firstly, yes I would like to correspond with an Avast support officer who knows his product.

Secondly, If DavidR can be honest about his silly post regarding stop watches, I would like to be just as honest in my reply.  ( not a rare quality with me )

Finally, as for frivolity, all I can say is “If you live in a glass house, don’t throw stones”
Amazing. Certainly not a good way to reply to someone who actually took the time to reply to your question.  :(

Title: Re: End of support for Windows XP/Vista
Post by: Asyn on August 11, 2018, 08:04:37 PM
Certainly not a good way to reply to someone who actually took the time to reply to your question.  :(
+1 :o >:(
Title: Re: End of support for Windows XP/Vista
Post by: FranceBB1 on August 16, 2018, 09:40:48 AM
Firstly, yes I would like to correspond with an Avast support officer who knows his product.

If you didn't want to get a reply from users, why did you ask in the forum in the first place?
There's the Avast Support for that: https://www.avast.com/en-gb/contacts

When you contact the support via telephone or Internet, you are gonna talk with an Avast employee.
The Avast staff also takes a look at the forum, but the forum itself is mainly about users who spend their free time trying to help each other just because they either like the product or the community.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on August 16, 2018, 03:44:42 PM
Firstly, yes I would like to correspond with an Avast support officer who knows his product.

If you didn't want to get a reply from users, why did you ask in the forum in the first place?
There's the Avast Support for that: https://www.avast.com/en-gb/contacts (https://www.avast.com/en-gb/contacts)

When you contact the support via telephone or Internet, you are gonna talk with an Avast employee.
The Avast staff also takes a look at the forum, but the forum itself is mainly about users who spend their free time trying to help each other just because they either like the product or the community.
Old topic. Posting in it only brings to back to the top of the heap.
The question has already been answered. :)
Title: Re: End of support for Windows XP/Vista
Post by: M109 on August 22, 2018, 03:39:56 AM
I've used all  the newer releases including XP Vista 7 8 8.1 and 10 which are all the same apart from features, We dont need  newer  because we're told that higher numbers are better than lower numbers , i  don't know how much Microsoft have been in touch with Avast, but their tactics to get people to upgrade for security reasons! i'm not a fan now with their auto upgrades, they have full control over what comes in and goes even with what they "fixed" around that, and its accross the rest of their stuff, its bad enough with the internet that can be more and more invasive and forceful but nobody expects that from within their own desktop operating system.

  I"m having to sort out a family members netbook that runs windows 10 home edition, but its only got 32 gb storage for the ssd, so i formatted it did a   reinstall and ever since thats happened upon the first boot after restarting , it gets stuck on the windows  logo. Now one would think switch to something else, but you can't do that anymore, not by CHOICE.
I did manage to install windows 8.1, i may even try attempting to install 7 as that is less bloated again, drivers provided by third parties, if hardware manufacturers are going to sleep with Microsoft then they must understand there's  a cost, and Avast must understand that they are not the only ones along with AVG etc, people are not aware of open source, and if that becomes a bigger thing thats going to become a problem.
  voluntary  will always be better than business, they treat people as people. i've been turned down by local colleges because i dont have something in particular that looks good on their statistics or its because THEY  don't think it would be best,yet the voluntary places i've worked for are very nice,  more relaxed.
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on August 22, 2018, 01:24:00 PM
Try the info here: https://www.easeus.com/partition-manager-software/windows-stuck-on-startup-boot-loading-screen.html to help fix your boot issue. As to installing any other OS you can do it, but first you need to Disable Secure Boot (another they thought it would be a great idea and it is more trouble than it is worth)
Title: Re: End of support for Windows XP/Vista
Post by: Dersta on September 07, 2018, 05:32:55 PM
Interesting. In June, statistics showed that XP is actually INCREASING in usage. It's share is now GREATER than MAC OS'. Win 10 is a disaster and XP has long been recognized as Microsoft's finest moment but....it was getting harder for them to make money on it. So, they put out crap to keep the money flowing. In fact, MS has decided that it isn't worth their time to create new and better OS' and will stay with Win 10 forever. Too bad they are going out on a low, instead of a high.
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on September 07, 2018, 09:18:06 PM
Interesting. In June, statistics showed that XP is actually INCREASING in usage. It's share is now GREATER than MAC OS'. Win 10 is a disaster and XP has long been recognized as Microsoft's finest moment but....it was getting harder for them to make money on it. So, they put out crap to keep the money flowing. In fact, MS has decided that it isn't worth their time to create new and better OS' and will stay with Win 10 forever. Too bad they are going out on a low, instead of a high.

Win 10 is a disaster???
Nah, gotta love it!
Used XP for all the years and still run it but doesn't compare to W10 in just soooo many ways.
nuff said. :)
Title: Re: End of support for Windows XP/Vista
Post by: Csicso on September 08, 2018, 08:11:21 PM
Great decision! upvote!  :)

Bye-bye Xp and Vista!
Title: Re: End of support for Windows XP/Vista
Post by: SpockFan94 on September 09, 2018, 05:01:22 PM
Why is this thing going to happen to all Avast Free Antivirus users? I didn’t see that coming before. I don’t want to have my computer files infected by viruses again.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on September 09, 2018, 05:40:31 PM
Why is this thing going to happen to all Avast Free Antivirus users?

I didn’t see that coming before.

I don’t want to have my computer files infected by viruses again.

1.  It isn't happening to all Avast free users only those still using windowsXP/Vista.
For that matter it would presumably also happen to those using Avast Pro, AIS, etc. if they were still using XP/Vista (less likely).

2.  This has been talked about in the forums for some considerable time,  this topic finally gives this action a date.

3.  Avast 18 will still work on XP/Vista with the current restrictions on elements that don't work with XP/Vista.  Virus definitions will still work.

All of your questions have essentially been covered in the very first post of this topic.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on September 10, 2018, 12:00:41 PM
To make it clear: Nothing will happen to users on XP/Vista. They will get full protection, virus definition updates. They just won't get latest version of program.
Title: Re: End of support for Windows XP/Vista
Post by: avastUI bug on September 25, 2018, 12:04:14 PM
...it seems support for xp stopped some weeks ago, due to an avastUI.exe update bug, also reported a few others on here.

for a fix, see my reply here: https://forum.avast.com/index.php?topic=222054.msg1477564#msg1477564
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on September 25, 2018, 06:28:57 PM
...it seems support for xp stopped some weeks ago, due to an avastUI.exe update bug, also reported a few others on here.

for a fix, see my reply here: https://forum.avast.com/index.php?topic=222054.msg1477564#msg1477564

For XP SP2 (according to your other post you have) that support stopped even further back than that.
Title: Re: End of support for Windows XP/Vista
Post by: avastUI bug on September 26, 2018, 05:54:26 AM
partly, but they still provide database updates for v10
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on October 12, 2018, 09:58:22 AM
CHANGE: Due to the introduction of 64bit version in next release we decided to move the end of support of Windows XP/Vista one month earlier. So the next version planned for end of November won't support XP/Vista.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on October 12, 2018, 01:37:18 PM
CHANGE: Due to the introduction of 64bit version in next release we decided to move the end of support of Windows XP/Vista one month earlier. So the next version planned for end of November won't support XP/Vista.
@ Martin,
For clarification, ending support simply means no more program updates. It doesn't mean ending virus definition updates, correct? Thanks
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on October 12, 2018, 01:57:37 PM
CHANGE: Due to the introduction of 64bit version in next release we decided to move the end of support of Windows XP/Vista one month earlier. So the next version planned for end of November won't support XP/Vista.

Surely you have to cater for OSes after Vista/XP that are 32bit OS versions.  Dose that not follow if 32bit OSes are going to be supported that too could also support Vista/XP
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on October 12, 2018, 02:04:47 PM
For clarification, ending support simply means no more program updates. It doesn't mean ending virus definition updates, correct? Thanks
Hi Bob, that's correct, see the initial (now edited) post from Martin.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on October 12, 2018, 02:15:47 PM
yes, just program updates
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on October 12, 2018, 03:04:34 PM
I think Avast should continue to make available the 32 bit installer versions. What happens to those of us that have say Win 7 or Win 10 as a 32 bit installation ? ?  Like if I put either one on my old Dell which can only do a 32 bit install on a P4 2GB ma RAM ... it would still be a modern OS just not the (in my opinion) unneeded 64 bit version ... For home use, how many of us are actually using 64 Bit Programs or Apps ? Not many.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on October 12, 2018, 04:09:33 PM
Don't worry, we won't have 32 and 64 bit installers. We will still have 2 options online and offline installer and both will support 32bit and 64bit..
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on October 12, 2018, 04:24:51 PM
So if the 32 bit installer will still be done, then what is going to stop installation on XP PRO SP3 ?  ?   I can understand if not all the components will work, but what about just the basic Antivirus portion without all the (mostly unused) bells & whistles ?  ? For example: On my computers I only install: Behavior, File & Web Shields .... I just noticed we have a Program Update to: 18.7.2354 ... Time to download and update it.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on October 12, 2018, 04:35:55 PM
Yes technically you could still run the 18.8 online installer on Windows XP and it will install 18.7. But without any guarantee or support...;-)
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on October 12, 2018, 05:06:41 PM
I was referring to the use of the Full Offline Installers ... Online installers, just do not work properly and take too much time to download. The Full Offline is better and the file is then available for another computer without a second or third download.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on October 12, 2018, 05:21:10 PM
We will create specific offline installer for Win XP/Vista, but that won't be really promoted. I might publish it here on the forum but definitely won't be presented on www.avast.com...
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on October 12, 2018, 05:24:41 PM
Nice to know. At least some companies know XP / Vista is not yet a totally dead duck.
Title: Re: End of support for Windows XP/Vista
Post by: ed.vance on October 12, 2018, 05:57:48 PM
I only have XP SP3 and Vista Home Basic computers.
I use Avast! Free Anti-virus on the XP and another AV program on the Vista.

Will I still be getting the "Avast Emergency Update" pop up windows several times a day after the next version is released?

My Firewall shows a request to allow Avast Emergency Updates at least 3 times each day but the version number for Avast Free doesn't show any changes.
The first I.P. Address is 5.62.48.18:80 which checks out to be from Avast, and I allow it.
The next several I.P. Addresses are from Akaimaitech(sp?), and I allow the ones that begin with 23.62.239.19:80 , but sometimes the Firewall says the I.P. Address is from Akaimaitech but the numbers don't begin with 23. so I don't allow those.
Also there are requests to allow a Address ending with 1e100.net that I won't allow.
Does Avast Emergency need to use the 1e100.net
Address?
I right-click on the Avast icon on the taskbar and click the Update button for Version and Definition but don't see a change in the version number.

A second thing that I see is the Firewall asking to allow a amazonaws website when a  "Avast Browser Checker Setup" wants me to allow it.
I don't.
Does Avast use Amazonaws ?

Thanks for reading.

And Thanks for continuing to send Definition Updates to us XP and Vista users of Avast! Free AV after the new Version release date.
Title: Re: End of support for Windows XP/Vista
Post by: login123 on October 22, 2018, 11:25:31 AM

"We will create specific offline installer for Win XP/Vista, but that won't be really promoted. I might publish it here on the forum but . . . "

Good news, thank you MartinZ. 
Where may I find the offline installer for xp sp3 and how may I verify it? 
Will it install over the top or require an uninstall of ver 12.3.2280 which is working well here now. 
Title: Re: End of support for Windows XP/Vista
Post by: bruce_b on October 22, 2018, 01:00:31 PM
The current version of Avast Free 18.7.2354 installs and works on XP ... I have it on my Dell 8200 P4 XP PRO SP3 computer and also on my Windows 10 Home Toshiba Laptop. The installers are all listed in this thread:

https://forum.avast.com/index.php?topic=222453.0
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on October 22, 2018, 03:20:44 PM
The current version of Avast Free 18.7.2354 installs and works on XP ... I have it on my Dell 8200 P4 XP PRO SP3 computer and also on my Windows 10 Home Toshiba Laptop. The installers are all listed in this thread:

https://forum.avast.com/index.php?topic=222453.0

Whilst it does install and works on XP there have been a number of reports of high CPU usage and not just on XP.  One  way to resolve the high CPU usage is to reboot, others seem to find a clean reinstall resolves it.

On my XP Pro SP3 system after a few days 3 or more AvastSvc.exe is running 50% (or more) closing lots of open programs doesn't reduce the AvastSvc.exe CPU usage.  Effectively it is locked.

My major concern is that if this high cpu usage is found, it will be resolved in new program updates, but historically older versions aren't updated in retrospect.  When this fork in the road happens (end of November), whatever version of avast is the last one supporting XP/Vista, it should be bulletproof, e.g. no outstanding issues.
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on October 22, 2018, 06:04:11 PM
Good to here MartinZ.
My main concern for low RAM xp OS's is the massive GUI and resources used.
Anyway to trim down and simplify the UI and the resources needed to function?
Title: Re: End of support for Windows XP/Vista
Post by: login123 on October 24, 2018, 09:13:57 PM
First thanks very much to the Avast team for continuing to support win xp. I'm sure it is a lot more work than we can imagine, and it is very kind of you to do it. Don't mean to be nit-picking, just want to make sure I'm getting the correct files.

That link just above here goes to https://forum.avast.com/index.php?topic=222453.0
There it says "Good news ... NEW Version: 18.7.2354 ... released".

However, the downloaded files are not version 18.7.2354. 
- The link to the online installer downloads avast_free_antivirus_setup.exe which shows in properties and in nirsoft's hasher to be v. 12.3.3154.0
- The link to the offline installer downloads avast_free_antivirus_setup_offline.exe which shows in properties and in nirsoft's hasher to be 18.7.4041.0
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on October 24, 2018, 09:17:17 PM
Hi
V. 18.7.4041.389  is the "Build" :)
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on October 24, 2018, 09:26:20 PM
<snip>
That link just above here goes to https://forum.avast.com/index.php?topic=222453.0
There it says "Good news ... NEW Version: 18.7.2354 ... released".

However, the downloaded files are not version 18.7.2354. 
- The link to the online installer downloads avast_free_antivirus_setup.exe which shows in properties and in nirsoft's hasher to be v. 12.3.3154.0
<snip>

The on-line installer is only a stub installer (approx 6MB) all it does is check what version you have and installs the current avast version, so it isn't going to mirror the actual off-line installation file version/build number.

Essentially little will change in the on-line installation stub file, so it retains the current version of that stub installer.
Title: Re: End of support for Windows XP/Vista
Post by: login123 on October 24, 2018, 09:33:29 PM
Thank you, schmidthouse.  Got it ... I think.  Was typing this when you last posted.

18.7. is the engine or program version and the numbers after that are the build, right?
And the online installer will fetch the correct version even though none of the numbers match,  right? 
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on October 24, 2018, 09:36:35 PM
You're welcome
Title: Re: End of support for Windows XP/Vista
Post by: fUNkLT on November 03, 2018, 04:44:24 PM
<...>There it says "Good news ... NEW Version: 18.7.2354 ... released".

However, the downloaded files are not version 18.7.2354. 
- The link to the online installer downloads avast_free_antivirus_setup.exe which shows in properties and in nirsoft's hasher to be v. 12.3.3154.0
- The link to the offline installer downloads avast_free_antivirus_setup_offline.exe which shows in properties and in nirsoft's hasher to be 18.7.4041.0

Hi I'm new to this forum but I'm hoping it's the right topic to ask such question. I'm have two Windows XP SP3 machines running and both have the latest Avast FREE edition installed.

The only difference I see is that:
1st Windows XP SP3 box has build 18.7.4041.389 and is working perfectly
2nd Windows XP SP3 box has build 18.7.4041.0 and gives a constant error Failed to start UI. AvastSvc service is not starting and giving the MS error 1053.

Is there a download repository where I could download the build 18.7.4041.389 because auto-update always downloads faulty build 18.7.4041.0

Thanks!
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 03, 2018, 04:47:25 PM
I suggest you do a clean install on the system that's giving you a problem.
This should make that process easy.

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: End of support for Windows XP/Vista
Post by: fUNkLT on November 03, 2018, 04:54:30 PM
Thank you for the information. I've already done that several times. I'm working on this issue for a long time already.
The last thing that came into my mind is the differences between two version 18.7.2354 builds 18.7.4041.389/18.7.4041.0

I managed to run Avast FREE after clean install using offline installer version 17.2.2288. But after automatic updates it went to 18.7.2354 build 18.7.4041.0 and the "Failed to load UI" error came back.

The only Windows XP SP3 machine that works has version 18.7.2354 builds 18.7.4041.389. When trying to update this working machine it says that it already has the latest Avast FREE version and does not change to build 18.7.4041.0

If someone could provide me with download link to version 18.7.2354 builds 18.7.4041.389 I would gladly test it and hopefully solve this Failed to load UI issue once and for all :)

Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 03, 2018, 04:59:32 PM
Thank you for the information. I've already done that several times. I'm working on this issue for a long time already.
The last thing that came into my mind is the differences between two version 18.7.2354 builds 18.7.4041.389/18.7.4041.0

I managed to run Avast FREE after clean install using offline installer version 17.2.2288. But after automatic updates it went to 18.7.2354 build 18.7.4041.0 and the "Failed to load UI" error came back.

The only Windows XP SP3 machine that works has version 18.7.2354 builds 18.7.4041.389. When trying to update this working machine it says that it already has the latest Avast FREE version and does not change to build 18.7.4041.0
18.7.2354 is the current version:
(https://screencast-o-matic.com/screenshots/u/Lh/1541260719355-81978.png)
Title: Re: End of support for Windows XP/Vista
Post by: fUNkLT on November 03, 2018, 05:14:37 PM
I'm using following link to download the newest offline installer for version 18.7.2354

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

After downloading the file a get following installer file information. Product version (I guess this corresponds to build version) 18.7.4041.0:

https://imgur.com/2fBxRwF

After a doing clean install I get following build version in Avast FREE build 18.7.4041.0 not .389:

https://imgur.com/jTr7vSs

Am I the only one struggling with CAPTCHA? :D
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on November 03, 2018, 05:20:38 PM
Am I the only one struggling with CAPTCHA? :D
Captcha is only needed for your first 3 posts. (Spam protection)
Title: Re: End of support for Windows XP/Vista
Post by: fUNkLT on November 03, 2018, 05:49:14 PM
My apologies! iavs9x/avast_free_antivirus_setup_offline.exe gives the correct build 389 which I was hopping would fix "UI failed to load" issue. I'm out of ideas. Can't use Avast FREE any longer.

Maybe someone else got this issue sorted?

Thanks for your help bob3160!



Title: Re: End of support for Windows XP/Vista
Post by: Asyn on November 03, 2018, 05:50:32 PM
-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load
Title: Re: End of support for Windows XP/Vista
Post by: fUNkLT on November 03, 2018, 06:06:45 PM
-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load

Hi Asyn,

checked everything. All services mentioned in this guide are running. Tried the Safe Mode cleaning and fresh reinstall - same issue persists.

It just gives the UI failed to load error. AvastSvc.exe service doesn't start no matter what I do.

Here is the error message I get when trying to start Avast Antivirus service manually using services.msc https://imgur.com/Bhbuuj5
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on November 03, 2018, 06:09:44 PM
No idea then, sorry. Wait for one of the guys with XP.
Title: Re: End of support for Windows XP/Vista
Post by: fUNkLT on November 03, 2018, 06:12:57 PM
Thank you Asyn!

Just some additional information for someone who can read Avast log files. This is what happens when AvastSvc service fails to start:

Code: [Select]
[2018-11-03 17:04:09.156] [info   ] [base_init  ] [ 2320: 2356] Leaving basInitLibrary...
[2018-11-03 17:04:09.156] [error  ] [serviceapp ] [ 2320: 2356] failed to connect to service controller
[2018-11-03 17:04:09.156] [info   ] [svcmain    ] [ 2320: 2356] Service shut down completely.
[2018-11-03 17:04:09.156] [info   ] [settings   ] [ 2320: 1880] WatchThread termination requested via IDX_TERMINATE.
[2018-11-03 17:04:09.156] [info   ] [settings   ] [ 2320: 1880] WatchThread gracefully terminated.
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on November 03, 2018, 06:43:55 PM
Hi fUNkLT
\
I personally am having no\and have had no 'UI failing to load' issues and have the latest version installed on XP (Build 18.7.4041.389)
However, I have for some time now mentioned that the UI uses an extreme amount of resources to open and function on my low RAM XP
I have no answer for your specific issue
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on November 03, 2018, 07:53:18 PM
Well I just so happened to do a reinstall of avast free (2 days ago) on my XP Pro SP3 system.  I downloaded the off-line installer and that indicated it was version 18.7.4041.0. 

When I ran the off-line installer I ensured I was on-line (rather than off-line) and it installed just fine.  But I didn't notice any change of build number, however my build number is 18.7.4041.389.  I just wonder if there hasn't been a VPS update that has more than just virus definitions updates. 
Title: Re: End of support for Windows XP/Vista
Post by: fUNkLT on November 03, 2018, 08:45:42 PM
So far I know that this is not build version related issue. I have the latest Avast FREE version installed with correct build number xxx.389
As for the lack of operating memory - both of my WinXP SP3 machines have 3GB of ram installed and now both have same version/build of Avast. Still on machine gives this UI failed to load error.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on November 04, 2018, 01:15:28 AM
I have never experienced UI failed to load on my XP SP3 system, but as you can see even on your two system there are differences.

It is very unusual that:
Quote
1st Windows XP SP3 box has build 18.7.4041.389 and is working perfectly
2nd Windows XP SP3 box has build 18.7.4041.0 and gives a constant error Failed to start UI.

Yet when the 2nd Windows XP SP3 box updated to build 18.7.4041.389 it still has the UI failed to start issue.

I believe the windows error 1053 (from an old windows error utility) is, "The service did not respond to the start or control request in a timely fashion."

I just wonder if one of the required services hasn't loaded when AvastSvc.exe is trying to load.  You could try this, AvastUI > Settings > Troubleshooting and check/tick the 'Load Avast services only after loading other system services' option.

This doesn't wait for all services to load, only system services.

Title: Re: End of support for Windows XP/Vista
Post by: mchain on November 04, 2018, 03:59:36 AM
DavidR, I can confirm build number went from 4041.0 to 4041.389 shortly after install while online from a streaming update, but a reboot was required to set that.  (Win 10)
Title: Re: End of support for Windows XP/Vista
Post by: fUNkLT on November 04, 2018, 12:29:36 PM
I have never experienced UI failed to load on my XP SP3 system, but as you can see even on your two system there are differences.

I believe the windows error 1053 (from an old windows error utility) is, "The service did not respond to the start or control request in a timely fashion."

I just wonder if one of the required services hasn't loaded when AvastSvc.exe is trying to load.  You could try this, AvastUI > Settings > Troubleshooting and check/tick the 'Load Avast services only after loading other system services' option.

This doesn't wait for all services to load, only system services.

Hi David,

AvastUI > Settings > Troubleshooting and check/tick the 'Load Avast services only after loading other system services' tried this but changes won't apply. When I reopen Troubleshooting section everything goes back to default and 'Load Avast services only after loading other system services' option stays unchecked.

I would agree with you that some of the required Windows XP services are not loading therefor AvastService times out after default 30s timeout period. I did some testing and expanded 30s default service timeout to 2min via registry. Then I started tool called ProcessMonitor and noticed that AvastService.exe gets stuck while calling Windows XP - Remote Procedure Call (RPC) service and stays at that point for whole 2 minutes and dies.

I didn't have time to have a closer look to check what exact call AvastService is making and what response it's expecting from RPC.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on November 04, 2018, 03:40:47 PM
There have been many posts related to the avastUI not starting. If I recall the suggested action was to set the Remote Procedure Call (RPC) service starting to Automatic, if it wasn't already set.

Mine is on Automatic and I can't recall having to set it to Automatic.

Outside of this, if it doesn't work we are going to need some avast team intervention.
Title: Re: End of support for Windows XP/Vista
Post by: Claudiu7 on November 06, 2018, 11:49:52 AM
The GUI takes lots of resources (unfortunately)

Why "unfortunately"???? Install another antivirus with a GUI which doesn't take a lot of resources.

but other then that the software is running efficiently and effectively.

How did you figure out that "is running efficiently and effectively"  If it takes a lot of resources, how is this 'efficiently'????
Title: Re: End of support for Windows XP/Vista
Post by: Брюс on November 06, 2018, 02:50:28 PM
Well 100% ending support. This doesn't include UPDATES does it to the AV database? Another company had did this YEARS ago but allowed updates to  the AV database. Otherwise it puts EVERYONE else at risk too. I am a part of a Nationwide  Emergency Management system. We use durable equipment that REQUIRES XP or sooner. We have hundreds upon hundreds of thousands of dollars of equipment. Windows XP along with Avast is the heart of this system. This is part of the Volunteer system by federally licensed individuals in every state in the USA. We have people in DHS,DOD,FEMA,Red Cross  & other various State and Federal Agencies in this Emergency Management System for deployment and assistance. Basically we are the ONLY  one's available for contacts in a emergency such as Loss of  Power,Medical Emergencies, Tornadoes. Our equipment is not what some would see as 'outdated' by any means. Newer equipment does NOT meet standards and will fail under various conditions. Our devices are exposed to extreme temperatures, humidity, shock, eletro-static [Lightening]. These systems are in place and needs to equipment  to be added. Being more is needed to make our grid have more redundancies. AVAST works the best AV out there and doesn;t interfere or slow down what we have to do. GREAT Losses to Security and potentially the lives of countless thousands. Would be at some stake if part of our system has no AVAST AV system. Not to mention the losses to Avast nationwide. If we can't run our equipment based  on these issues. The costs would be priceless. PLEASE do not blacklist XP. Windows 10 is  NOT compatible with our systems nor is Windows 7. It took  decades to have these systems in place. In this day & age we do  NOT have the time to replace what would be MILLIONS of Dollars and man hours to TRY and keep volunteers. This change to AVAST would more than Jeopardize a major Emergency Management system.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 06, 2018, 03:26:11 PM
Well 100% ending support. This doesn't include UPDATES does it to the AV database? Another company had did this YEARS ago but allowed updates to  the AV database. Otherwise it puts EVERYONE else at risk too. I am a part of a Nationwide  Emergency Management system. We use durable equipment that REQUIRES XP or sooner. We have hundreds upon hundreds of thousands of dollars of equipment. Windows XP along with Avast is the heart of this system. This is part of the Volunteer system by federally licensed individuals in every state in the USA. We have people in DHS,DOD,FEMA,Red Cross  & other various State and Federal Agencies in this Emergency Management System for deployment and assistance. Basically we are the ONLY  one's available for contacts in a emergency such as Loss of  Power,Medical Emergencies, Tornadoes. Our equipment is not what some would see as 'outdated' by any means. Newer equipment does NOT meet standards and will fail under various conditions. Our devices are exposed to extreme temperatures, humidity, shock, eletro-static [Lightening]. These systems are in place and needs to equipment  to be added. Being more is needed to make our grid have more redundancies. AVAST works the best AV out there and doesn;t interfere or slow down what we have to do. GREAT Losses to Security and potentially the lives of countless thousands. Would be at some stake if part of our system has no AVAST AV system. Not to mention the losses to Avast nationwide. If we can't run our equipment based  on these issues. The costs would be priceless. PLEASE do not blacklist XP. Windows 10 is  NOT compatible with our systems nor is Windows 7. It took  decades to have these systems in place. In this day & age we do  NOT have the time to replace what would be MILLIONS of Dollars and man hours to TRY and keep volunteers. This change to AVAST would more than Jeopardize a major Emergency Management system.
As already stated, You'll continue to receive streaming and VPS updates. Protection updates continue Program Enhancements will end.
Title: Re: End of support for Windows XP/Vista
Post by: TheOwner on November 08, 2018, 06:32:12 PM
XP and Vista still get virus definitions. So what is point of this thread?  Only virus definitions are needed for protected system, no each month changed GUI or new bloatware.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 09, 2018, 12:46:28 AM
XP and Vista still get virus definitions. So what is point of this thread?  Only virus definitions are needed for protected system, no each month changed GUI or new bloatware.
Any new technology that would increase your protection which isn't tied to streaming or VPS updates would not be available to these older systems mainly because these systems don't have the capabilities of using this newer technology. Increasing protection isn't tied to a database of known dangers. Currently, stopping new and unknown malware is done via other means. Artificial intelligence is only one of these newer methods.
Title: Re: End of support for Windows XP/Vista
Post by: mchain on November 09, 2018, 07:25:06 AM
XP and Vista still get virus definitions. So what is point of this thread?  Only virus definitions are needed for protected system, no each month changed GUI or new bloatware.
Any new technology that would increase your protection which isn't tied to streaming or VPS updates would not be available to these older systems mainly because these systems don't have the capabilities of using this newer technology. Increasing protection isn't tied to a database of known dangers. Currently, stopping new and unknown malware is done via other means. Artificial intelligence is only one of these newer methods.
Well said bob3160.   :)

VPS virus database files are like having a locked front door which will block bad files from entering.  But malware now can enter through cracks in your wall, cracked open windows, and even through your basement.  Some can even pick your lock.  This is where new and modern up-to-date a/v solutions can protect your system beyond traditional protection means.
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on November 09, 2018, 07:39:49 AM
XP and Vista still get virus definitions. So what is point of this thread?  Only virus definitions are needed for protected system, no each month changed GUI or new bloatware.
Any new technology that would increase your protection which isn't tied to streaming or VPS updates would not be available to these older systems mainly because these systems don't have the capabilities of using this newer technology. Increasing protection isn't tied to a database of known dangers. Currently, stopping new and unknown malware is done via other means. Artificial intelligence is only one of these newer methods.
Well said bob3160.   :)

VPS virus database files are like having a locked front door which will block bad files from entering.  But malware now can enter through cracks in your wall, cracked open windows, and even through your basement.  Some can even pick your lock.  This is where new and modern up-to-date a/v solutions can protect your system beyond traditional protection means.
For the interested ones: https://www.avast.com/technology
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on November 09, 2018, 04:51:10 PM
Nice link Asyn.
Great info. for the interested :)
Title: Re: End of support for Windows XP/Vista
Post by: Harlequin on November 17, 2018, 08:33:43 PM
I'm new to this thread and want to update my old Avast 4.8 on WinXP/SP3.  I understand XP will not be supported from December 2018, but I still want to get as up to date as possible.

Exactly what do I need to do?  Do I uninstall v4.8 and then install something else?  My PC runs slow so I don't to add a heavy workload.  Thank you for any help!


This is what my Avast says:
Avast! version 4.8 Home Edition - free antivirus,  Build:  Sep2009 (4.8.1.1368),  Xtreme toolkit version  1.9.4.0
VPS file:  compilation date  03-03-2017, File version  170303-1



.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 17, 2018, 08:37:35 PM
Follow the Clean Install link and instructions in my signature.
Now is a great time since Avast just released the last version that can be used on XP.
Subsequent version updates will not work on anything older that Windows 7
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on November 17, 2018, 08:46:43 PM
I'm new to this thread and want to update my old Avast 4.8 on WinXP/SP3.  I understand XP will not be supported from December 2018, but I still want to get as up to date as possible.

Exactly what do I need to do?  Do I uninstall v4.8 and then install something else?  My PC runs slow so I don't to add a heavy workload.  Thank you for any help!


This is what my Avast says:
Avast! version 4.8 Home Edition - free antivirus,  Build:  Sep2009 (4.8.1.1368),  Xtreme toolkit version  1.9.4.0
VPS file:  compilation date  03-03-2017, File version  170303-1



.

Hi

I would advise that the new/er versions of Avast require significantly more resources to function as the software has added greatly improve security techniques and components that simply were not part of earlier (4.80) versions

In addition, if you decide to proceed, use the "Custom" install option (not defautl) so you can choose what component to Check (install) and what you want to Uncheck (not use).
More components more resources required to funciton



Title: Re: End of support for Windows XP/Vista
Post by: Harlequin on November 18, 2018, 03:30:41 PM
I would advise that the new/er versions of Avast require significantly more resources to function as the software has added greatly improve security techniques and components that simply were not part of earlier (4.80) versions

In addition, if you decide to proceed, use the "Custom" install option (not defautl) so you can choose what component to Check (install) and what you want to Uncheck (not use).
More components more resources required to funciton

@schmidthouse  Thank you for your kind reply.

I would stay on ver4.8 if other versions are too heavy for my pc but the latest virus signature (fingerprint) file I get is out of date (March 2017).  Can I somehow manually install a more recent signature file?

Alternatively, I could run a later version of Avast purely as a disk scanner and on-demand file scanner by disabling the interactive shield.  I know this isn't the best way to protect a pc but it may be all I can do.  If I did this then which version of Avast would be advisable bearing in mind I don't need the full set of bells and whistles - just a plain anti-virus?

Thanks for any information.






Thanks for any help.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on November 18, 2018, 04:15:18 PM
<snip quote>
@schmidthouse  Thank you for your kind reply.

I would stay on ver4.8 if other versions are too heavy for my pc but the latest virus signature (fingerprint) file I get is out of date (March 2017).  Can I somehow manually install a more recent signature file?

Alternatively, I could run a later version of Avast purely as a disk scanner and on-demand file scanner by disabling the interactive shield.  I know this isn't the best way to protect a pc but it may be all I can do.  If I did this then which version of Avast would be advisable bearing in mind I don't need the full set of bells and whistles - just a plain anti-virus?

Thanks for any information.

Thanks for any help.

Unfortunately the short answer is that you can't.  No longer is it only avast version 4.x that is unsupported but also the virus definitions that are unsupported.

See https://www.avast.com/download-update (https://www.avast.com/download-update) which shows you what virus definition updates are still available and what program versions they are for.

So there are virus definitions for Avast versions 5 to 8, if you can get one of those versions installed (probably version 8 would be better) then it should work.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 18, 2018, 05:22:57 PM
The oldest I still have available is v10.3.2225.1172
Title: Re: End of support for Windows XP/Vista
Post by: igor on November 18, 2018, 05:29:39 PM
I would kinda disagree with the assumption that older versions use less resources - on contrary, I'd say the opposite is true (and even more so for the ancient 4.x). New versions bring more and more optimizations to slow down common operations as little as possible.
OK, I admit the user interface grew quite heavy over the time, and there may be some features that cause additional load - but the "core" (i.e. the scanning service with the real-time shields) should be fastest in the latest version of the program.
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on November 18, 2018, 07:34:16 PM
Thanks igor for the input, appreciated. :)
With all due respect igor, I don't know the tech specs or in-depth analysis of the Avast software, I can only tell you what I see and feel are the resources used when a version is installed and for my systems the fact is accurate.....the newer versions DO USE more resources. Maybe it's mostly the GUI, I don't know for sure, I can only account for my experience on my specific OS's.
As far as I'm aware, The Behavior Shield, for example, was not included in the earlier version nor was the Anti Ransom or Anti Exploit just to mention a couple of security improvements... These techniques all use extra resources that were not part of the old version stated v. 4.8

I might add that this resource use only become very obvious when using OS's with limited RAM> I don't notice any change on my ENVY with 16 GB of RAM
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on November 18, 2018, 07:35:42 PM
I would advise that the new/er versions of Avast require significantly more resources to function as the software has added greatly improve security techniques and components that simply were not part of earlier (4.80) versions

In addition, if you decide to proceed, use the "Custom" install option (not defautl) so you can choose what component to Check (install) and what you want to Uncheck (not use).
More components more resources required to funciton

@schmidthouse  Thank you for your kind reply.


I would stay on ver4.8 if other versions are too heavy for my pc but the latest virus signature (fingerprint) file I get is out of date (March 2017).  Can I somehow manually install a more recent signature file?

Alternatively, I could run a later version of Avast purely as a disk scanner and on-demand file scanner by disabling the interactive shield.  I know this isn't the best way to protect a pc but it may be all I can do.  If I did this then which version of Avast would be advisable bearing in mind I don't need the full set of bells and whistles - just a plain anti-virus?

Thanks for any information.


Thanks for any help.

You're welcome
Title: Re: End of support for Windows XP/Vista
Post by: INGBEAN on November 20, 2018, 11:55:11 PM
We will create specific offline installer for Win XP/Vista, but that won't be really promoted. I might publish it here on the forum but definitely won't be presented on www.avast.com...

Hello MartinZ!

Now Avast has released V18.8.2356 (which is last version for XP).
I prefer to install Avast on OFFLINE PC's (without internet connection).
After successful installation and stable running, I re-connect PC to internet.

My question: is a specific off-line installer for XP/Vista already available?
Or can you give us an estimated release date?

Best regards from Austria!
INGBEAN
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 20, 2018, 11:59:30 PM
Why not download the installer from here and save it on a USB.
https://forum.avast.com/index.php?topic=223244.msg1483594#msg1483594
Title: Re: End of support for Windows XP/Vista
Post by: INGBEAN on November 21, 2018, 12:10:32 AM
Offline installation is since V17.4 officially no longer supported on Vista and XP because new CEF (only one bundled in offline installer because of size) is not supported there and the online installer will download the correct CEF version.

INGBEAN
Title: Re: End of support for Windows XP/Vista
Post by: 12flybellaire on November 23, 2018, 01:35:49 AM
I clicked on update 2 days ago, and I lost my internet connection (I still run Vista Business).  I've tried disabling all of the protection, and still cannot get IPv4 to go to Internet.  (In safe mode, I can connect, but not in normal boot).  Suggestions?  I did run Tweaking.com Windows repair today, first in safe mode, then again in normal boot.  I still can't get on line.  What now?
Title: Re: End of support for Windows XP/Vista
Post by: chris.. on November 25, 2018, 12:35:31 AM
hi,
will the installer of the latest compatible version remain available for download on avast servers when the program will evolve for other OSes?
Until now, the old versions (especially the paid versions) are very difficult to find if they are not registered when they are released. 

ps:Before anyone tells me to do so now  ;) , I would like to point out that it is simply to anticipate future requests from other members. As far as I'm concerned, it's already done.
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on November 25, 2018, 12:53:58 AM
hi, will the installer of the latest compatible version remain available for download on avast servers when the program will evolve for other OSes?
Until now, the old versions (especially the paid versions) are very difficult to find if they are not registered when they are released. 
Well, Martin said (Reply #59) he might provide them here, let's see...
Title: Re: End of support for Windows XP/Vista
Post by: chris.. on November 25, 2018, 12:59:27 AM
Thank you, I missed the message, sorry.
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on November 25, 2018, 01:02:44 AM
You're welcome.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 25, 2018, 04:06:48 PM
I've uploaded them to my Google Drive
(https://screencast-o-matic.com/screenshots/u/Lh/1543158362755-78468.png)

https://drive.google.com/open?id=1FBSqtZn29_SUrD-Borp8YY9x5cVEgeRq (https://drive.google.com/open?id=1FBSqtZn29_SUrD-Borp8YY9x5cVEgeRq)
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on November 26, 2018, 05:00:11 PM
Yes we will create specific link of full offline installer of lastest version for XP/Vista and publish it here on forum.
Title: Re: End of support for Windows XP/Vista
Post by: INGBEAN on November 26, 2018, 05:35:11 PM
Yes we will create specific link of full offline installer of lastest version for XP/Vista and publish it here on forum.

Thanks for your confirmation.

INGBEAN
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on November 26, 2018, 08:59:43 PM
Yes we will create specific link of full offline installer of lastest version for XP/Vista and publish it here on forum.

Can someone investigate problems that I have experienced CPU Spikes by AvastSvc.exe on updates after 18.5.2342.

So much so I have had to reinstall so for me having access to the latest version of avast isn't great if it isn't bullet proof and have to roll back/reinstall an earlier build, 18.5.2342.

It was running in my XP and win10 systems and whilst it didn't use any CPU activity, AvastSvc.exe was in my case (winXP system) using a lot of CPU.  This only seemed to appear after the 18.6 version and someone posted that they believe it was associated to the behaviour shield.  If this is the case then the behaviour shield would be under the control of the main avast service, AvastSvc.exe and that was what

I'm not having this issue on my win10 system, unsecapp.exe is running but I'm not experiencing cpu spikes by AvastSvc.exe.

This is why I went back to avast version 18.5.2342, no unsecapp.exe running and so fare no cpu spikes by AvastSvc.exe.
Title: Re: End of support for Windows XP/Vista
Post by: =Snake= on November 26, 2018, 09:17:17 PM

So much so I have had to reinstall so for me having access to the latest version of avast isn't great if it isn't bullet proof and have to roll back/reinstall an earlier build, 18.5.2342.

It was running in my XP and win10 systems and whilst it didn't use any CPU activity, AvastSvc.exe was in my case (winXP system) using a lot of CPU.  This only seemed to appear after the 18.6 version and someone posted that they believe it was associated to the behaviour shield.  If this is the case then the behaviour shield would be under the control of the main avast service, AvastSvc.exe and that was what

I'm not having this issue on my win10 system, unsecapp.exe is running but I'm not experiencing cpu spikes by AvastSvc.exe.

This is why I went back to avast version 18.5.2342, no unsecapp.exe running and so fare no cpu spikes by AvastSvc.exe.
I confirm every word, David wrote, for I rolled back like David (concerning my xp system) and have no probs anymore.
Title: Re: End of support for Windows XP/Vista
Post by: TheOwner on November 30, 2018, 12:44:28 AM
In January 2020 ends support for Win7 by Microsoft.  Avast also stops support it in 2020?
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 30, 2018, 12:51:11 AM
In January 2020 ends support for Win7 by Microsoft.  Avast also stops support it in 2020?
Start a new topic. This has nothing to do with XP or Vista. :)
Title: Re: End of support for Windows XP/Vista
Post by: Harlequin on November 30, 2018, 08:26:10 PM
When I tried to install V18.8.2356 it said it requires my PC to support SSE2.  Unfortunately my PC is too old to support that.

Which version of Avast can I install for XP that doesn't need SSE2?

I want only the antivirus as my PC is too slow to run additonal features.

Thank you!
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on November 30, 2018, 09:19:05 PM
When I tried to install V18.8.2356 it said it requires my PC to support SSE2.  Unfortunately my PC is too old to support that.

Which version of Avast can I install for XP that doesn't need SSE2?

I want only the antivirus as my PC is too slow to run additonal features
Thank you!
If your XP doesn't support SSE2, look here: https://forum.avast.com/index.php?topic=164936.msg1322691#msg1322691 (https://forum.avast.com/index.php?topic=164936.msg1322691#msg1322691)
Title: Re: End of support for Windows XP/Vista
Post by: Harlequin on December 02, 2018, 12:41:16 AM
Can I check I have taken the right steps to upgrade Avast on my WinXP/SP3 PC.  I used to have Avast ver.4.  I have taken the following steps.  Can someone kindly check to see I have done the right things to intall and customize a more up to date version of Avast.

(0) Uninstall Avast v4.8 and reboot.

My PC doesn't suport SSE2 so I used an older version, as advised by Bob3160's post.

(1) I downloaded and ran AVAST_FREE_ANTIVIRUS_SETUP10.4.2233.1299.EXE
(2) I downloaded and ran VPSUPD.EXE update file
(3) I applied Avast universal key:  W11332244H9900A0420-8MRTR8W5

I believe I have to make sure my Avast does not update itself, so I made the following changes.  Is it correct that I have to download and apply updates manually?  Or am I getting mixed up with not wanting program updates?

(4)  Avast user interface > Settings > Update > Virus definitions - settings > Ask when an update is available 
(5)  Avast user interface > Settings > Update > Program - settings > Ask when an update is available

My PC is very slow (AMD Duron 1800), so I disabled features which I dont; want.  All I want is a file shield.

(6)  Avast user interface > Settings > Active Protection > Web Shield > off
(7)  Avast user interface > Settings > Tools > Software Updater, Cleanup, SecureLine VPN, Rescue Disk  > off

---

Have I disabled something I should have left alone?
Will  I have to get manual upadtes of virus signature/fingerprints?

Thank you for any advice.

Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on December 02, 2018, 01:11:05 AM
Hi
I also run Avast on a very 'low resources' XP however if you are on the internet I personally would not and do not disable "Web Shield" as a vast number of Infection vectors are vulnerable without a Web Shield.
Just my personal opinion. :)
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on December 02, 2018, 01:22:00 AM
Hi
I also run Avast on a very 'low resources' XP however if you are on the internet I personally would not and do not disable "Web Shield" as a vast number of Infection vectors are vulnerable without a Web Shield.
Just my personal opinion. :)
80% of all infections come directly from the internet so if you spend any time online, follow schmidthouse's advice.
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on December 02, 2018, 01:27:45 AM
Hi
I also run Avast on a very 'low resources' XP however if you are on the internet I personally would not and do not disable "Web Shield" as a vast number of Infection vectors are vulnerable without a Web Shield.
Just my personal opinion. :)
80% of all infections come directly from the internet so if you spend any time online, follow schmidthouse's advice.

Hi Bob
I knew it's high, wasn;t sure of a number. ;)
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on December 02, 2018, 01:56:46 AM
<snip quote>
I believe I have to make sure my Avast does not update itself, so I made the following changes.  Is it correct that I have to download and apply updates manually?  Or am I getting mixed up with not wanting program updates?

(4)  Avast user interface > Settings > Update > Virus definitions - settings > Ask when an update is available 
(5)  Avast user interface > Settings > Update > Program - settings > Ask when an update is available

My PC is very slow (AMD Duron 1800), so I disabled features which I dont; want.  All I want is a file shield.

(6)  Avast user interface > Settings > Active Protection > Web Shield > off
(7)  Avast user interface > Settings > Tools > Software Updater, Cleanup, SecureLine VPN, Rescue Disk  > off

---

Have I disabled something I should have left alone?
Will  I have to get manual upadtes of virus signature/fingerprints?

Thank you for any advice.

4.  You should leave the Virus definitions to Auto Update these VPS updates are still supported in Avast version and they wouldn't change the program version.  They aren't very large as they are incremental unlike downloading the full virus database and you won't have to download the full virus database.

5.  You know because of the SSE2 issue you can't go beyond that point, so it would be better to set Program Updates to Manual, so you don't get Asked and won't have to answer NO.

6.  Absolutely a no no to disable the Web Shield as has been mentioned.

7.  The Software Updater is only for a limited number of programs (Not Avast AntiVirus) and it is something that could be handy. 
CleanUp I would go further and uninstall it not just switch off.
The same for SecureLine VPN as it is also a Paid option and you would likely get nag screens to purchase it.
Title: Re: End of support for Windows XP/Vista
Post by: Harlequin on December 02, 2018, 03:39:00 PM
I believe I have to make sure my Avast does not update itself, so I made the following changes.  Is it correct that I have to download and apply updates manually?  Or am I getting mixed up with not wanting program updates?

(4)  Avast user interface > Settings > Update > Virus definitions - settings > Ask when an update is available 
(5)  Avast user interface > Settings > Update > Program - settings > Ask when an update is available

My PC is very slow (AMD Duron 1800), so I disabled features which I dont; want.  All I want is a file shield.

(6)  Avast user interface > Settings > Active Protection > Web Shield > off
(7)  Avast user interface > Settings > Tools > Software Updater, Cleanup, SecureLine VPN, Rescue Disk  > off

4.  You should leave the Virus definitions to Auto Update these VPS updates are still supported in Avast version and they wouldn't change the program version.  They aren't very large as they are incremental unlike downloading the full virus database and you won't have to download the full virus database.

5.  You know because of the SSE2 issue you can't go beyond that point, so it would be better to set Program Updates to Manual, so you don't get Asked and won't have to answer NO.

6.  Absolutely a no no to disable the Web Shield as has been mentioned.

DavidR, thank you and everyone else who has replied.  I appreciate all your help.

Does Avast Web Shield analyze all incoming web traffic before it gets to the browser or does Web Shield work in conjuction with the browser, perhaps as a sort of plugin?  I notice I do not have Browser Protection and Browser Cleanup installed.  I probably unchecked those boxes when I installed Avast 10.  Are they needed for the Web Shield to work?

I ask this because I mainly use an old version 12.18 of Opera that is no longer supported (newer versions require SSE2 which I don't have).  I sometimes use Palemoon 25.5 and an obsolete Chrome 25 (the updater doesn't work).

I half wonder if an old browser with less function is in some ways safer than a newer browser with various electronic handshakes and fancy functions whose additional complexity may be more open to exploit.  Could this be true?

Thank you once again for any advice.



Title: Re: End of support for Windows XP/Vista
Post by: Asyn on December 02, 2018, 04:49:39 PM
I half wonder if an old browser with less function is in some ways safer than a newer browser with various electronic handshakes and fancy functions whose additional complexity may be more open to exploit.  Could this be true?
In short, no.
Title: Re: End of support for Windows XP/Vista
Post by: TheOwner on December 02, 2018, 05:37:46 PM
I half wonder if an old browser with less function is in some ways safer than a newer browser with various electronic handshakes and fancy functions whose additional complexity may be more open to exploit.  Could this be true?
In short, no.
I also still use Opera 12.18, it was best browser ever made, but Avast cant scan encrypted connection. For example cryptominers like Coinhive not working on this old browser so i think the same, is safer now and no one focus on this browser anymore because no one use it.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on December 03, 2018, 12:28:53 PM
In January 2020 ends support for Win7 by Microsoft.  Avast also stops support it in 2020?
no, MS ended support for XP in 2014. We have approx 5 years delay, so you can expect similar delay for Windows 7
Title: Re: End of support for Windows XP/Vista
Post by: Harlequin on December 04, 2018, 05:38:54 PM
I installed AVAST version 10.4 on my WinXP backup partition.  Everything worked okay for a few days but is it my wild imagination or did changes to AVAST settings affect my XP system such that it now dumps the registry when powering down?

I went back to my live XP partition and installed AVAST there.  All was well for a few days but after some fiddling with AVAST settings, the same thing happened.

Can anyone comment if they have had the same experience?

Apart from this, AVAST 10 is working well and exceeding my expectations.  Thank you to those who helped with advice.
   
   
   
   
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on December 04, 2018, 09:11:25 PM
Sounds like your fiddling with the settings is upsetting the apple cart. :)
Title: Re: End of support for Windows XP/Vista
Post by: rocksteady on December 05, 2018, 04:52:18 PM
I have had no issues with 18.8.2356 on my old WinXP SP3 machine. It does take a while to startup mind.
I have just been back to read this thread and decided to look at cpu load for spikes due to avast. I could not see any during the brief time I observed Task Manager.
No real issues with 2356 on Win10 either. The sensitive data scan now seems fixed in Smart Scan on this version, which bugged me previously.
I hope those WinXP guys suffering with Avast problems find solutions, as problem does not seem to apply to all XP users.
PS I have about 2.5Mb RAM in the XP machine. Not a lot, but not minimal.
Ed
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on December 05, 2018, 09:17:30 PM
I have had no issues with 18.8.2356 on my old WinXP SP3 machine. It does take a while to startup mind.
I have just been back to read this thread and decided to look at cpu load for spikes due to avast. I could not see any during the brief time I observed Task Manager.

<snip>

I hope those WinXP guys suffering with Avast problems find solutions, as problem does not seem to apply to all XP users.
PS I have about 2.5Mb RAM in the XP machine. Not a lot, but not minimal.
Ed

1.  You won't have to go looking for it, it will be noticeable as your system will slow, browsing, even my mouse pointer and some other tasks.  Then look at the task manage and you would see it, if you aren't getting symptoms (great) no need to go hunting (I didn't until it was an issue).

2.  For me the solution was dropping back the the version in my system info below my posts. I have 4GB of RAM and the processor is still quite fast.

This issue for me is no doubt linked to the behaviour shield calling/opening the windows unsecapp.exe function, which would appear to have a load overhead on the main avast service AvastSvc.exe (which has the spike). 

What changed in the behaviour shield and why it would appear to call unsecapp.exe (and why it would need to) and how it manifests itself upon the avastsvc.exe CPU load is beyond me.  I have mentioned this (as have some others), but so far not a peep from Avast.   

Which is a bit disappointing after over 14 years of using avast and being a beta tester for much of that time.  All I'm looking for is, if this is the last version supporting XP/Vista that it be pretty bulletproof.  Not just for me, I can look after myself but for others too.
Title: Re: End of support for Windows XP/Vista
Post by: rocksteady on December 06, 2018, 12:15:46 PM

Which is a bit disappointing after over 14 years of using avast and being a beta tester for much of that time.  All I'm looking for is, if this is the last version supporting XP/Vista that it be pretty bulletproof.  Not just for me, I can look after myself but for others too.

Totally agree. We want a stable functional v18 if that is the last version we will ever get from Avast for XP and Vista. I hope Avast devs do something about it and not ignore all their XP users going forward.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on December 10, 2018, 03:49:52 PM

Which is a bit disappointing after over 14 years of using avast and being a beta tester for much of that time.  All I'm looking for is, if this is the last version supporting XP/Vista that it be pretty bulletproof.  Not just for me, I can look after myself but for others too.

Totally agree. We want a stable functional v18 if that is the last version we will ever get from Avast for XP and Vista. I hope Avast devs do something about it and not ignore all their XP users going forward.
You also need to realize that the Operating system itself has insecurities and inabilities. One of the reasons why it's no longer supported.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on December 10, 2018, 04:55:34 PM

Which is a bit disappointing after over 14 years of using avast and being a beta tester for much of that time.  All I'm looking for is, if this is the last version supporting XP/Vista that it be pretty bulletproof.  Not just for me, I can look after myself but for others too.

Totally agree. We want a stable functional v18 if that is the last version we will ever get from Avast for XP and Vista. I hope Avast devs do something about it and not ignore all their XP users going forward.
You also need to realize that the Operating system itself has insecurities and inabilities. One of the reasons why it's no longer supported.

That is neither here nor there, this is the last Avast supporting (or supposedly) XP/Vista is it not unreasonable to hope that it would be working on XP/Vista without issue ???
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on December 10, 2018, 05:54:28 PM
@David,
No arguments on that point. That version needs to be made bullet proof so that nothing in a new update of any kind can change it.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on December 10, 2018, 09:40:35 PM
@David,
No arguments on that point. That version needs to be made bullet proof so that nothing in a new update of any kind can change it.

Which is what I have been trying to make clear, but zero response from Avast Team.  Currently the avast version 18.8.2356 isn't fit for purpose on many XP (not sure about Vista) systems, this seems back to an update in release 18.6.2349 (which remains in later versions) and why I have had to go back to avast! free 18.5.2342.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on December 10, 2018, 09:46:32 PM
@David,
No arguments on that point. That version needs to be made bullet proof so that nothing in a new update of any kind can change it.

Which is what I have been trying to make clear, but zero response from Avast Team.  Currently the avast version 18.8.2356 isn't fit for purpose on many XP (not sure about Vista) systems, this seems back to an update in release 18.6.2349 (which remains in later versions) and why I have had to go back to avast! free 18.5.2342.
Passed this along on the developers forum. Let's hope that gets this looked at.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on December 10, 2018, 10:01:49 PM
@David,
No arguments on that point. That version needs to be made bullet proof so that nothing in a new update of any kind can change it.

Which is what I have been trying to make clear, but zero response from Avast Team.  Currently the avast version 18.8.2356 isn't fit for purpose on many XP (not sure about Vista) systems, this seems back to an update in release 18.6.2349 (which remains in later versions) and why I have had to go back to avast! free 18.5.2342.
Passed this along on the developers forum. Let's hope that gets this looked at.

Thanks, hopefully it will get resolved. If Avast are only going to distribute version 18.8.2356 people are going to find it hard to get even earlier versions.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on December 11, 2018, 10:20:33 AM
Do you mean the high CPU usage?
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on December 11, 2018, 03:12:25 PM
Do you mean the high CPU usage?

That is part of it, I have mentioned it in this topic:
https://forum.avast.com/index.php?topic=220639.msg1480638#msg1480638 (https://forum.avast.com/index.php?topic=220639.msg1480638#msg1480638)
https://forum.avast.com/index.php?topic=220639.msg1484900#msg1484900 (https://forum.avast.com/index.php?topic=220639.msg1484900#msg1484900)
https://forum.avast.com/index.php?topic=220639.msg1486005#msg1486005 (https://forum.avast.com/index.php?topic=220639.msg1486005#msg1486005)


Outside of this topic relating to the use of unsecapp.exe by the behaviour shield:
https://forum.avast.com/index.php?topic=223258.msg1484235#msg1484235 (https://forum.avast.com/index.php?topic=223258.msg1484235#msg1484235)

Since reverting to avast! free 18.5.2342 on Sunday 18 November 2018 (as the problem first appeared after the 18.6.2349 version update) and I have not experience this problem again and no unsecapp.exe in the Task Manager.

By all accounts simply disabling/stopping the behaviour component also stops the unsecapp.exe appearing in the task manager.
See: https://forum.avast.com/index.php?topic=223258.msg1484236#msg1484236 (https://forum.avast.com/index.php?topic=223258.msg1484236#msg1484236).

Whilst this is another workaround, I would rather have the behaviour shield running and going back was the only way. 

So it is a poor choice either going back and having other potential vulnerabilities or disabling the behaviour shield in the latest version and losing its protection.

But the real question is what changed in 18.6.2349 which appears to have the behaviour shield launch unsecapp.exe (with the resultant CPU issue/s) and what is unsecapp.exe doing ?
None of this (behaviour shield changes) appears in the change log, see attached image.
Title: Re: End of support for Windows XP/Vista
Post by: rocksteady on December 12, 2018, 06:20:06 PM
Ah Good to see MartinZ is now on the case.
Title: Re: End of support for Windows XP/Vista
Post by: vianello_85 on January 05, 2019, 03:52:31 PM
Why not download the installer from here and save it on a USB.
https://forum.avast.com/index.php?topic=223244.msg1483594#msg1483594
Take a curiosity: if a person wants to download now the latest version (offline installer) available for Windows xp and Vista now how to do, is there any specific link or the one in your quote is valid?

I believe there are many people interested.

Thank you

Vianello
Title: Re: End of support for Windows XP/Vista
Post by: Pondus on January 05, 2019, 04:18:54 PM
Why not download the installer from here and save it on a USB.
https://forum.avast.com/index.php?topic=223244.msg1483594#msg1483594
Take a curiosity: if a person wants to download now the latest version (offline installer) available for Windows xp and Vista now how to do, is there any specific link or the one in your quote is valid?

I believe there are many people interested.

Thank you

Vianello
The Link in his quote goes to where you find all the download links

Title: Re: End of support for Windows XP/Vista
Post by: vianello_85 on January 05, 2019, 04:50:49 PM
Why not download the installer from here and save it on a USB.
https://forum.avast.com/index.php?topic=223244.msg1483594#msg1483594
Take a curiosity: if a person wants to download now the latest version (offline installer) available for Windows xp and Vista now how to do, is there any specific link or the one in your quote is valid?

I believe there are many people interested.

Thank you

Vianello
The Link in his quote goes to where you find all the download links
thank you Pondus,
I have analyzed the downloaded version (offline free version), through the quoted link, it gives me the version 19.x (see attachment)

(https://i.postimg.cc/K3g0F5CX/Avast-19-x.png) (https://postimg.cc/K3g0F5CX)

There is no way to have the link of version 18.8.2356, I think somewhere in the ftp of avast there is, I ask you seen because, if I had problems, already happened in the past, I can perform a version downgrade, moreover, some of my friends would need it in case of PC problems or formatting, and still use windows xp.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on January 05, 2019, 05:23:37 PM
@    vianello_85
Unfortunately that is a generic link that will always take you to the latest version of Avast.

It has been mentioned before that there really needs to be an option to get the last version for XP/Vista.

It has also been mentioned that some are experiencing issues with the last version/build for XP?Vista, see my Reply #143 above.  Yet not a word from Avast of resolving this, the silence is deafening.
Title: Re: End of support for Windows XP/Vista
Post by: specialist17 on January 05, 2019, 06:01:10 PM
they already said that 19.1 will automatically install 18.8 on XP you don't need a separate installer

and if your looking for older versions then use https://filehippo.com/download_avast_antivirus/
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on January 05, 2019, 06:08:54 PM
they already said that 19.1 will automatically install 18.8 on XP you don't need a separate installer

I believe that is correct. The installer will determine if OS is XP/Vista and install the appropriate version. :)
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on January 05, 2019, 06:22:04 PM
they already said that 19.1 will automatically install 18.8 on XP you don't need a separate installer
I believe that is correct. The installer will determine if OS is XP/Vista and install the appropriate version. :)
Confirmed. 8) (Note, you'll need to use the latest online installer..!!)
Title: Re: End of support for Windows XP/Vista
Post by: schmidthouse on January 05, 2019, 06:32:52 PM
they already said that 19.1 will automatically install 18.8 on XP you don't need a separate installer
I believe that is correct. The installer will determine if OS is XP/Vista and install the appropriate version. :)ama
Confirmed. 8) (Note, you'll need to use the latest online installer..!!)

Thanks for the added info Asyn as I was unaware that the 'offline' installer did not offer the same function ???
Title: Re: End of support for Windows XP/Vista
Post by: vianello_85 on January 05, 2019, 07:13:47 PM
Thank you all for clarifying my doubts

Vianello
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on January 05, 2019, 07:15:59 PM
You're welcome.
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on January 05, 2019, 09:38:53 PM
1. they already said that 19.1 will automatically install 18.8 on XP you don't need a separate installer

2. and if your looking for older versions then use https://filehippo.com/download_avast_antivirus/

I'm already aware of that, the issue is that 18.8 when installed on XP it could cause problems as I have outlined.

I'm fine with looking after myself, I'm more concerned with other XP/Vista users. Whatever is going to be the last versions for XP/Vista should be bulletproof.  I'm tired having to band on about this and I'm getting a sore head banging up against the Avast Brick Wall.
Title: Re: End of support for Windows XP/Vista
Post by: =Snake= on January 06, 2019, 04:37:24 PM
1. they already said that 19.1 will automatically install 18.8 on XP you don't need a separate installer

2. and if your looking for older versions then use https://filehippo.com/download_avast_antivirus/

I'm already aware of that, the issue is that 18.8 when installed on XP it could cause problems as I have outlined.

I'm fine with looking after myself, I'm more concerned with other XP/Vista users. Whatever is going to be the last versions for XP/Vista should be bulletproof.  I'm tired having to band on about this and I'm getting a sore head banging up against the Avast Brick Wall.
My experience is like yours and I feel like you.
Title: Re: End of support for Windows XP/Vista
Post by: rocksteady on January 06, 2019, 05:11:27 PM
After MartinZ Reply #142, I was hopeful that Avast devs may look again at v18 issues. Partcularly as XP users are stuck with no more updates, or in some cases having to use earlier versions as workrounds. 
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on January 06, 2019, 05:25:55 PM
After MartinZ Reply #142, I was hopeful that Avast devs may look again at v18 issues. Partcularly as XP users are stuck with no more updates, or in some cases having to use earlier versions as workrounds.
The safest thing would be to update the OS when ever that becomes a possibility.
Title: Re: End of support for Windows XP/Vista
Post by: Tangy on January 07, 2019, 02:25:05 AM
After upgrading to version 18.8.2356 I've noticed that webshield would not run on start up. Had to turn it on manually. I did repair and clean install to no avail.
Started PC in safe mode then went to services then located aswbIDSAgent ,right clicked on properties and selected start up type automatic. This worked for me and solved my predicament. Now everthing is fine once again.  :)
Title: Re: End of support for Windows XP/Vista
Post by: katzenferienhof on January 12, 2019, 01:26:21 PM
Hello,

anyone here who could help me find the latest version avast premier and clean up premier for my windows xp please???? I need the "old" version of 2018, but only can find the 2019 one which does not fit. And Avast does not reply my mails .....

Thanks in advance !
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on January 12, 2019, 02:02:28 PM
Hello,

anyone here who could help me find the latest version avast premier and clean up premier for my windows xp please? ??? I need the "old" version of 2018, but only can find the 2019 one which does not fit. And Avast does not reply my mails .....

Thanks in advance !
Use the online (Stub) installer it will install the last version compatible with your Operating System.
Title: Re: End of support for Windows XP/Vista
Post by: katzenferienhof on January 14, 2019, 12:59:30 PM
Thanks for your answer.
But it does not run - I am told that the application is not for win32 .....
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on January 14, 2019, 01:04:21 PM
Thanks for your answer.
But it does not run - I am told that the application is not for win32 .....
Unfortunately I can't test it. I don't have Windows XP or a 32 bit system.
I'm notifying Avast about your problem.
Title: Re: End of support for Windows XP/Vista
Post by: katzenferienhof on January 14, 2019, 06:36:12 PM
Thank you!!!!

Title: Re: End of support for Windows XP/Vista
Post by: mchain on January 14, 2019, 11:36:01 PM
Thanks for your answer.
But it does not run - I am told that the application is not for win32 .....
Unfortunately I can't test it. I don't have Windows XP or a 32 bit system.
I'm notifying Avast about your problem.
Notification of 'application is not win32' almost always is a corrupted setup file.  You'll need to use the online setup downloader to get the version that works for XP.  Offline downloader will try to install incorrect version that will work only for 7, 8.1, or 10.

Online version only for XP, Vista.
Title: Re: End of support for Windows XP/Vista
Post by: =Snake= on January 14, 2019, 11:38:03 PM
anyone here who could help me find the latest version avast premier and clean up premier for my windows xp please????
Hello!

1. Why do you need 'premier'? On all my machines I only use free versions, for I can't pay for upper versions!
2. I just had to deinstall 'XP Home' caused by several errors, installed 'XP pro' and succeeded!

Why do you named yourself 'katzenferienhof'? That makes me sad.  ;)

Greetings =Snake=
Title: Re: End of support for Windows XP/Vista
Post by: katzenferienhof on January 15, 2019, 10:07:48 AM
You would not be sad about how I named me, if you would know the meaning and not change some words :) - Ferienhof is something nice and not nearly something as Friedhof ....

I tried also the online version, but there were the same error.

I want the Premier as I want to be best forced as long as possible with my old pc till I use a newer oner.
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on January 15, 2019, 10:24:20 AM
Installers working on XP/Vista:
https://install.avcdn.net/av/avast/iavs9x/avast_free_antivirus_setup_online.exe
https://install.avcdn.net/av/avast/iavs9x/avast_internet_security_setup_online.exe
https://install.avcdn.net/av/avast/iavs9x/avast_premier_antivirus_setup_online.exe

https://install.avcdn.net/iavs9x-xp/avast_free_antivirus_setup_offline.exe
https://install.avcdn.net/iavs9x-xp/avast_internet_security_setup_offline.exe
https://install.avcdn.net/iavs9x-xp/avast_premier_antivirus_setup_offline.exe
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on January 15, 2019, 10:39:09 AM
Installers working on XP:
Thanks Martin, guess these also work for Vista, right..??
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on January 15, 2019, 11:26:42 AM
yes both XP and Vista
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on January 15, 2019, 11:28:18 AM
yes both XP and Vista
Great, thanks again. :)
Title: Re: End of support for Windows XP/Vista
Post by: Chris7H7 on January 30, 2019, 11:04:25 PM
Thanks for your answer.
But it does not run - I am told that the application is not for win32 .....
Unfortunately I can't test it. I don't have Windows XP or a 32 bit system.
I'm notifying Avast about your problem.
Notification of 'application is not win32' almost always is a corrupted setup file.  You'll need to use the online setup downloader to get the version that works for XP.  Offline downloader will try to install incorrect version that will work only for 7, 8.1, or 10.

Online version only for XP, Vista.

And so the vicious circle of endless updates are continued to a fruitless cost.
Note:YOUR VERIFICATION IS UNREADABLE
Note:I types what was sounded, how sick is this.
Title: Re: End of support for Windows XP/Vista
Post by: bob3160 on January 30, 2019, 11:10:25 PM
Verifications are only for the first 3 posts to stop spammers.
Title: Re: End of support for Windows XP/Vista
Post by: INGBEAN on February 08, 2019, 10:30:13 PM
Hello MartinZ!

Yes we will create specific link of full offline installer of lastest version for XP/Vista and publish it here on forum.

Any news of a planning software release date? Your feedback is appreciated.
Because https://install.avcdn.net/iavs9x-xp/avast_free_antivirus_setup_offline.exe leads to originally 18.8.2356 which was released 2018-11-15.
And this version cannot be used for offline installation on Windows XP.
See: https://forum.avast.com/index.php?topic=220639.msg1484251#msg1484251

By the way: did you already investigate problems that DavidR experienced CPU Spikes by AvastSvc.exe on updates after 18.5.2342?
I am sure that DavidR and =Snake= are waiting for this answer too...

I know that Avast team is working now on V19, but don't forget XP users. :)

Best regards from Austria!
INGBEAN
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on February 09, 2019, 12:19:45 AM
@  INGBEAN
Support for XP/Vista officially ended for XP/Vista at the end of November, so that version 18.8.2356 released on 2018-11-15 would essentially be the last version supporting XP/Vista (but requiring an internet connection during installation).

Offline installation for XP effectively ended some time ago (as mentioned in your reference link) as the full installation file still needed to download the CEF element required by XP (not included because of size) in the offline installation. 

If you truly can't connect your XP system whilst installing the offline installation it would fail and you would need an even earlier version, 17.4 or earlier (as you mentioned).

I think before Avast will devote time to the XP/Vista installation, they will be more concerned with getting avast 19.x.xxxx debugged.
Title: Re: End of support for Windows XP/Vista
Post by: hmd9447 on February 09, 2019, 10:12:50 PM
One of my computers is XP. For the last couple of weeks the VPN was suddenly working sporadic but after restarting the unit (sometimes twice) it worked fine. Very aggravating. I pay bills on it and had just paid for another year or more of VPN.

It happens to be the one I use the most as I prefer it to the one running 10.

What does it take to reload a version of VPN that will work WELL on the XP computer? And once loaded what do I need to do to make sure it never downloads and newer version that won't work?

HMD
Title: Re: End of support for Windows XP/Vista
Post by: hmd9447 on February 09, 2019, 10:23:15 PM
Oh and now the VPN on my XP computer will not work at all!
I'm really aggravated now!

HMD
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on February 25, 2019, 09:47:12 AM
Hello MartinZ!

Yes we will create specific link of full offline installer of lastest version for XP/Vista and publish it here on forum.

Any news of a planning software release date? Your feedback is appreciated.
Because https://install.avcdn.net/iavs9x-xp/avast_free_antivirus_setup_offline.exe leads to originally 18.8.2356 which was released 2018-11-15.
And this version cannot be used for offline installation on Windows XP.
See: https://forum.avast.com/index.php?topic=220639.msg1484251#msg1484251

By the way: did you already investigate problems that DavidR experienced CPU Spikes by AvastSvc.exe on updates after 18.5.2342?
I am sure that DavidR and =Snake= are waiting for this answer too...

I know that Avast team is working now on V19, but don't forget XP users. :)

Best regards from Austria!
INGBEAN

Hi,
we plan to update the XP version only in urgent security cases. Maybe once, twice per year..
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on February 25, 2019, 11:06:15 AM
Hello MartinZ!

Yes we will create specific link of full offline installer of lastest version for XP/Vista and publish it here on forum.

Any news of a planning software release date? Your feedback is appreciated.
Because https://install.avcdn.net/iavs9x-xp/avast_free_antivirus_setup_offline.exe leads to originally 18.8.2356 which was released 2018-11-15.
And this version cannot be used for offline installation on Windows XP.
See: https://forum.avast.com/index.php?topic=220639.msg1484251#msg1484251

By the way: did you already investigate problems that DavidR experienced CPU Spikes by AvastSvc.exe on updates after 18.5.2342?
I am sure that DavidR and =Snake= are waiting for this answer too...

I know that Avast team is working now on V19, but don't forget XP users. :)

Best regards from Austria!
INGBEAN

Hi,
we plan to update the XP version only in urgent security cases. Maybe once, twice per year..

Whilst that is welcome news.

How about making a start so that the current last version is broken for many.  I simply can't install the 18.8.xxxx version or any other beyond avast! free version 18.5.2342 as I have been banging on about for some time in this topic.

Just one such post https://forum.avast.com/index.php?topic=220639.msg1484900#msg1484900 (https://forum.avast.com/index.php?topic=220639.msg1484900#msg1484900), yet no acknowledgement that the problem even exists or that it is being investigated.  It would be nice that the so called final version (excluding any urgent security cases) for XP/Vista was bullet proof, e.g. no reported issues.
Title: Re: End of support for Windows XP/Vista
Post by: INGBEAN on February 26, 2019, 12:50:19 AM
Hi, we plan to update the XP version only in urgent security cases. Maybe once, twice per year..
Thanks for your very interesting information.

It would be nice that the so called final version (excluding any urgent security cases) for XP/Vista was bullet proof, e.g. no reported issues.
+1  :)

INGBEAN
Title: Re: End of support for Windows XP/Vista
Post by: ceculicec on March 03, 2019, 11:47:46 PM
Hi,

MartinZ, thank you for the links for the versions which could be used on the XP.

However, I think that I have previously made some problem, and the links I have clicked (the first line in the first passage and the second into the second) will not work. Actually, I have downloaded the latest free version, not checking before whether it will work on my operative system (XP), which will not work. Even more, after the "installation" from the links you provided I see everything as the newest version.

Moreover, since my windows is recently reinstalled, after all of these trouble I have discovered that I already have some very old installation version on my disc (the blue icon) but it does not want to install it as well.

Should  I mention that I have also tried to delete these files (of the recently installed/downloaded avast), but I receive something like that they are connected to the system and that they could not be deleted. I suppose that if I want to succeed in this operation, I should have do download the program for this purpose (avast uninstaller or something like that)?

May I ask you to help me to resolve this problem (or anybody else from)?

Thanks a lot in advance
Ceculia
Title: Re: End of support for Windows XP/Vista
Post by: =Snake= on March 04, 2019, 10:09:17 AM
Yes we will create specific link of full offline installer of lastest version for XP/Vista and publish it here on forum.

Can someone investigate problems that I have experienced CPU Spikes by AvastSvc.exe on updates after 18.5.2342.

So much so I have had to reinstall so for me having access to the latest version of avast isn't great if it isn't bullet proof and have to roll back/reinstall an earlier build, 18.5.2342.

It was running in my XP and win10 systems and whilst it didn't use any CPU activity, AvastSvc.exe was in my case (winXP system) using a lot of CPU.  This only seemed to appear after the 18.6 version and someone posted that they believe it was associated to the behaviour shield.  If this is the case then the behaviour shield would be under the control of the main avast service, AvastSvc.exe and that was what

I'm not having this issue on my win10 system, unsecapp.exe is running but I'm not experiencing cpu spikes by AvastSvc.exe.

This is why I went back to avast version 18.5.2342, no unsecapp.exe running and so fare no cpu spikes by AvastSvc.exe.
And I couldn't leave the version 18.5.2342 on my machines because even that version didn't recognize my router right (caused by nw-scans).

So I had to roll back to version 2015.10.4.2233!
Title: Re: End of support for Windows XP/Vista
Post by: DavidR on March 04, 2019, 11:15:34 AM
Yes we will create specific link of full offline installer of lastest version for XP/Vista and publish it here on forum.

Can someone investigate problems that I have experienced CPU Spikes by AvastSvc.exe on updates after 18.5.2342.

So much so I have had to reinstall so for me having access to the latest version of avast isn't great if it isn't bullet proof and have to roll back/reinstall an earlier build, 18.5.2342.

It was running in my XP and win10 systems and whilst it didn't use any CPU activity, AvastSvc.exe was in my case (winXP system) using a lot of CPU.  This only seemed to appear after the 18.6 version and someone posted that they believe it was associated to the behaviour shield.  If this is the case then the behaviour shield would be under the control of the main avast service, AvastSvc.exe and that was what

I'm not having this issue on my win10 system, unsecapp.exe is running but I'm not experiencing cpu spikes by AvastSvc.exe.

This is why I went back to avast version 18.5.2342, no unsecapp.exe running and so fare no cpu spikes by AvastSvc.exe.
And I couldn't leave the version 18.5.2342 on my machines because even that version didn't recognize my router right (caused by nw-scans).

So I had to roll back to version 2015.10.4.2233!


The silence on this has been deafening.
Title: Re: End of support for Windows XP/Vista
Post by: =Snake= on March 04, 2019, 11:27:47 AM
Yes we will create specific link of full offline installer of lastest version for XP/Vista and publish it here on forum.

Can someone investigate problems that I have experienced CPU Spikes by AvastSvc.exe on updates after 18.5.2342.

So much so I have had to reinstall so for me having access to the latest version of avast isn't great if it isn't bullet proof and have to roll back/reinstall an earlier build, 18.5.2342.

It was running in my XP and win10 systems and whilst it didn't use any CPU activity, AvastSvc.exe was in my case (winXP system) using a lot of CPU.  This only seemed to appear after the 18.6 version and someone posted that they believe it was associated to the behaviour shield.  If this is the case then the behaviour shield would be under the control of the main avast service, AvastSvc.exe and that was what

I'm not having this issue on my win10 system, unsecapp.exe is running but I'm not experiencing cpu spikes by AvastSvc.exe.

This is why I went back to avast version 18.5.2342, no unsecapp.exe running and so fare no cpu spikes by AvastSvc.exe.
And I couldn't leave the version 18.5.2342 on my machines because even that version didn't recognize my router right (caused by nw-scans).

So I had to roll back to version 2015.10.4.2233!


The silence on this has been deafening.

Therefore I'm very sorry about, but I have only few time (doc is waiting...)
Title: Re: End of support for Windows XP/Vista
Post by: MartinZ on March 04, 2019, 11:35:37 AM
Hi,

MartinZ, thank you for the links for the versions which could be used on the XP.

However, I think that I have previously made some problem, and the links I have clicked (the first line in the first passage and the second into the second) will not work. Actually, I have downloaded the latest free version, not checking before whether it will work on my operative system (XP), which will not work. Even more, after the "installation" from the links you provided I see everything as the newest version.

Moreover, since my windows is recently reinstalled, after all of these trouble I have discovered that I already have some very old installation version on my disc (the blue icon) but it does not want to install it as well.

Should  I mention that I have also tried to delete these files (of the recently installed/downloaded avast), but I receive something like that they are connected to the system and that they could not be deleted. I suppose that if I want to succeed in this operation, I should have do download the program for this purpose (avast uninstaller or something like that)?

May I ask you to help me to resolve this problem (or anybody else from)?

Thanks a lot in advance
Ceculia

Please try to uninstall the old version via avast clear https://support.avast.com/en-ww/article/Uninstall-Antivirus.
Afterwards try to install Avast again via the offline installer.
Title: Re: End of support for Windows XP/Vista
Post by: titti2 on March 11, 2019, 12:14:18 PM
Goodmorning at all!
I need a help.

I have a old notebook that doesn't support SSE2. On this PC the operating system is WXP PRO SP3. I have a administrator account.
On this PC I have avast free antivirus 10.4.2233.
Since some weeks I see that the older definitions are not deleted. The updatind at new definitions is OK.
So, I have a lot of hard disk memory waste due to the older virus definitions.

What's happen?

I have tried to manually deleted the older definitions but I don't be able to do this.

Is there anyone that could give me a help?

Thanks to all!
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on March 11, 2019, 12:16:45 PM
Hi, see: https://forum.avast.com/index.php?topic=225811.0
Title: Re: End of support for Windows XP/Vista
Post by: ceculicec on March 13, 2019, 12:25:25 PM
Hi,

MartinZ,

Thank you very much

Ceculia




Please try to uninstall the old version via avast clear https://support.avast.com/en-ww/article/Uninstall-Antivirus.
Afterwards try to install Avast again via the offline installer.
Title: Re: End of support for Windows XP/Vista
Post by: =Snake= on March 18, 2019, 10:52:58 AM
Hi,

last week I wanted to controll my 'mini' laptop (acer Aspire 1, see my sig) by using Windows search. Clicking 'For Files or Folders', I got a error message "A file that is required to run Search Companion cannot be found. You may need to run setup."
All of a sudden, that function was gone off. I don't know what to do, for the laptop doesn't have a CD/DVD drive! Who can help?

Edit: All that doesn't matter, for that small thing refused to boot. It's over.

=Snake=
Title: Re: End of support for Windows XP/Vista
Post by: rocksteady on March 21, 2019, 06:01:07 PM
@Snake.
From your Edit it is unclear whether you fixed the problem or gave up?
Also, this thread is related to WinXP, but see from your signature that your Acer Aspire has Win10?
Title: Re: End of support for Windows XP/Vista
Post by: =Snake= on March 21, 2019, 06:23:32 PM
@Snake.
1. From your Edit it is unclear whether you fixed the problem or gave up?
2. Also, this thread is related to WinXP, but see from your signature that your Acer Aspire has Win10?
1: If you had read my sig earlier, you would have known, that I had 2 acer laptops! The small one 'acer Aspire 1' is gone, so I deleted it, for there was nothing to fix.
Is still s.th. unclear?
2: Right, but I have other machines with XP, too.
Title: Re: End of support for Windows XP/Vista
Post by: barcellat on March 21, 2019, 10:01:35 PM
Hi, see: https://forum.avast.com/index.php?topic=225811.0

THANKS Asyn !!!
I have solved the problem.
I have done the following steps:
1) unistall the avast with avastclear10r4.exe utility
2) I reboot the pc in safe mode using the network (seems that if I reboot the pc in safe mode without the network attached doesn 't function..)
3) start the CCleaner for delete old registry values inherent to avast
4) install the last version of avast functionning with old pc NO SSE2 (10.4.2233)
5) update the virus definitions

&) finally, when I restart the pc the old definitions folders go away!

Thanks again

T
Title: Re: End of support for Windows XP/Vista
Post by: Asyn on March 22, 2019, 05:14:23 AM
You're welcome.