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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: TheOwner on April 01, 2020, 04:40:39 PM

Title: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: TheOwner on April 01, 2020, 04:40:39 PM
After clean install of stable Avast free 20.2, when i first time opened chrome i was redirected to Avast online security page.
Then i noticed in my chrome You browser is managed by your organization
After read something about it, Avast can now remotely change my Chrome settings, it can spy what i am doing etc.
This is normal?
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: SerhanBasmaci on April 01, 2020, 08:19:39 PM
Hi,

I have the same problem. I made the update a few hours ago. Then when I opened Chrome, I encountered the same warning text. Then I did some research. I have read your message. I also updated my dad's computer to try it out. There was no warning before updating. Warning message appeared after Avast update.

There were people who had similar problems in the past years. They shared some solutions. I tried all of them one by one, but the warning letter doesn't go anyway. Maybe this problem is not for everyone. However, the common point of those who have this problem today is that they have made the Avast update.

My computer is licensed Avast Premium Security
My father's computer Avast Free Antivirus

Program version: 20.2.2401 (build 20.2.5130.561)

Please help us with this.
Best regards.

Serhan B.

Edit: I just did an experiment. I disabled Avast protection for 10 minutes. When I opened Chrome, that warning no longer appeared. However, when I activate the protection again, the same warning message appears again.

In summary; A problem after the last update of Avast. Please help us to solve this problem completely. Thanks.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: fvmb on April 01, 2020, 11:10:31 PM
Hi,

I think this is related to the Password Protection module.

Kind Regards,

Filipe
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: TheOwner on April 01, 2020, 11:17:28 PM
I use Free version so there is no password protection. Any official explanation?
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: fvmb on April 01, 2020, 11:22:46 PM
I use Free version so there is no password protection. Any official explanation?

ok. I dont know if there are any explanation? At least for now...  ???
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Kristian46 on April 02, 2020, 12:08:31 AM
just happen to me today after i update my Avast, i search for fix that i have to delete this thru regedit and it did, then the problem was gone but after i reboot the pc it was back again , and in the regedit the folder named "google"on the regedit/HK_LOCAL_MACHINE/SOFTWARE/policies/google the folder i deleted was back again, then i tried to disable the "web shield" and its gone turning it on again will make it back so for me i turn it off for now i dont want to see that my browser was manage by organization again it freaks me out.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Kristian46 on April 02, 2020, 12:18:31 AM
Hi,

I think this is related to the Password Protection module.

Kind Regards,

Filipe

maybe it was the culprit, it was a new feature after i update my Avast, but i tried dissabling that feature  still that wont get rid the problem in chrome, what fixes mine is that i disable the whole "web shield" for now until this thing fixed and explained to us why this thing appears on chrome now, it really bothers me to see that every time i open chrome i see this thing
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bumua on April 02, 2020, 11:32:59 AM
Avast changes only one rule:
QuicAllowed - false
Maybe in the protocol Quic found security hole. Avast does not change other settings. You can check this by opening
chrome://policy/
Although technically avast can manage your browser settings remotely (server > avast > chrome), in my opinion they won't.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: loungehake on April 02, 2020, 02:03:57 PM
Are these issues obvious or do I have to go looking for them?  I would not have known about problems with Avast 20.2 if I had not read about them.  My five Avast free 20.2 installations plus one AVG free 20.2 seem to be behaving themselves.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 02, 2020, 08:02:42 PM
This has been reported to Avast.

Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Kristian46 on April 02, 2020, 09:14:55 PM
update: my firefox have also "manage by organization" and when you look at firefox "

about:policies#active"  theres a list of active policy

policy name:certificate / policy value: ImportEnterpriseRoots / True

based on my search thru web the ImportEnterpriseRoots are triggered by antivirus installed in PC and the only AV i have since the beginning was Avast and it happen after an update too

i did get rid the "manage by organization" in chrome browser by turning off the web Shield permanently for now but sadly didnt do a fix for firefox browser and i'm loosing options for my firefox to fix the issue
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 02, 2020, 10:01:27 PM
update: my firefox have also "manage by organization" and when you look at firefox "

about:policies#active"  theres a list of active policy

policy name:certificate / policy value: ImportEnterpriseRoots / True

based on my search thru web the ImportEnterpriseRoots are triggered by antivirus installed in PC and the only AV i have since the beginning was Avast and it happen after an update too

i did get rid the "manage by organization" in chrome browser by turning off the web Shield permanently for now but sadly didnt do a fix for firefox browser and i'm loosing options for my firefox to fix the issue
Turning off the webshield is also a very bad idea.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Kristian46 on April 02, 2020, 10:40:18 PM
yes i know it was a bad idea going half naked thru web and its risky, but thats the only solution for me to get rid that "manage  by organization" on my chrome browser ,i will only turn web shield on again if theres going to be a fix update release for this, i dont want that message in chrome browser and i want to be in total control of my chrome and this is my own home computer why does it tell me it was manage by organization when im not in an organization in the first place , it feels Avast is breaching my privacy on my browser, if avast keeps triggering "manage by organization" thing in chrome browser i'm going to uninstall Avast ,everythings fine in previous update but not this latest update.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 02, 2020, 11:17:52 PM
yes i know it was a bad idea going half naked thru web and its risky, but thats the only solution for me to get rid that "manage  by organization" on my chrome browser ,i will only turn web shield on again if theres going to be a fix update release for this, i dont want that message in chrome browser and i want to be in total control of my chrome and this is my own home computer why does it tell me it was manage by organization when im not in an organization in the first place , it feels Avast is breaching my privacy on my browser, if avast keeps triggering "manage by organization" thing in chrome browser i'm going to uninstall Avast ,everythings fine in previous update but not this latest update.
I personally haven't had any changes that got blocked due to this message. The notice has nothing to do with your privacy being controlled by Avast.
It's your computer and your choice. It's not something I'll be doing. Webshield is probably the one shield you should never be without unless you're totally off-line.

Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: TheOwner on April 02, 2020, 11:23:55 PM
it feels Avast is breaching my privacy on my browser, if avast keeps triggering "manage by organization"
This is only feeling. Avast knows everything what you do in your PC and browser anyway, because it reads all even encrypted connections. Managed by organisation changes nothing. If is sending those data somewhere no one knows.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: JindrichK on April 03, 2020, 09:07:14 AM
I am the developer responsible for this side-effect and I am sorry for this experience. Let me explain, what we did in the version 20.2 that causes this message.

Background:
There is a network protocol currently in development called QUIC. As it is in the active development by Google and others, there are some versions of this protocol that we cannot check properly for malicious traffic.
Therefore, we decided to block these protocol versions and the way how we do it is using Chrome Policy setting (which is, according to Google, the preferred way to do it).

You can check the policy by visiting chrome://policy

Kind Regards,

Jindrich
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: kemije8725 on April 03, 2020, 09:38:43 AM
i got the explanation but I want to opt-out. You should give us an option if you can add it. Not everyone likes it.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 03, 2020, 02:51:11 PM
i got the explanation but I want to opt-out. You should give us an option if you can add it. Not everyone likes it.
There has to be another way. My computer, my control. Thanks
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Kristian46 on April 03, 2020, 02:54:37 PM
I am the developer responsible for this side-effect and I am sorry for this experience. Let me explain, what we did in the version 20.2 that causes this message.

Background:
There is a network protocol currently in development called QUIC. As it is in the active development by Google and others, there are some versions of this protocol that we cannot check properly for malicious traffic.
Therefore, we decided to block these protocol versions and the way how we do it is using Chrome Policy setting (which is, according to Google, the preferred way to do it).

You can check the policy by visiting chrome://policy

Kind Regards,

Jindrich

how about in firefox browser policies: theres no "quicallowed" listed on there, but theres this thing called "certificates" with policy value:"ImportEnterpriceRoots" listed as "true"
turning off the avast web shield doesnt do anything to get rid the "manage by organization" in firefox but in chrome it does rid the issue if you turn off the web sheild

my firefox version is: 74.0 (64-bit)

Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: kemije8725 on April 03, 2020, 03:01:00 PM
I just want full control of my browser. My pc, I want absolute control. No need for extra features.
There has to be a way, I don't believe you cannot add option for users who don't want it.
Please do fix it asap
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: ct36 on April 03, 2020, 03:19:18 PM
I am the developer responsible for this side-effect and I am sorry for this experience. Let me explain, what we did in the version 20.2 that causes this message.

Background:
There is a network protocol currently in development called QUIC. As it is in the active development by Google and others, there are some versions of this protocol that we cannot check properly for malicious traffic.
Therefore, we decided to block these protocol versions and the way how we do it is using Chrome Policy setting (which is, according to Google, the preferred way to do it).

You can check the policy by visiting chrome://policy

Kind Regards,

Jindrich


so will you do something about it?is it safe to put personal info on sites while this is happening?
(you are a developer and you have only 1 post?)
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 03, 2020, 03:31:15 PM
Many developers never come to this forum. :)
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: kemije8725 on April 03, 2020, 05:56:56 PM
Many developers never come to this forum. :)

They will lose consumers at this rate.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 03, 2020, 06:39:38 PM
Many developers never come to this forum. :)

They will lose consumers at this rate.
Sorry, I don't understand your reply? One has nothing to do with the other.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: lukor on April 03, 2020, 10:35:56 PM
so will you do something about it?is it safe to put personal info on sites while this is happening?

Hi ct36,
the policy we change does only one thing - it switches QUIC protocol to HTTP/2 - still very fast and modern internet protocol so that WebShield will be able to scan it. As Jindrich wrote above, you can verify what has changed by visiting chrome://policy link - you will see all modification there. Without this, traffic going via QUIC (most of the Google-owned domains and some CloudFlare hosted domains and more in the future) would be unprotected by WebShield - they simply bypass it. While we really trust Google, its users sometimes host things that Avast might blocks when it is infected (thanks Bob!) - like downloads from Google Drive shared folders.

So from the security point, we think it is better to have all traffic scanned.

Anyway, we hear you, and I understand that you don't want to see the "Managed by your organization" text in the settings - does that mean that you would rather have QUIC connections not scanned?
Thanks!
Lukas

Edit: updated for clarity, thanks Bob!
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: lukor on April 03, 2020, 10:48:39 PM
i got the explanation but I want to opt-out. You should give us an option if you can add it. Not everyone likes it.
There has to be another way. My computer, my control. Thanks

Hi Bob, thanks for your comment. There is another way - we might implement a whole QUIC parser to inspect the traffic. This would save us from having to force Chrome from QUIC to HTTP/2 as we are doing right now. It is a very complex protocol. It runs on UDP (as opposed to the TCP normally used by HTTP/1 and HTTP/2) and on top of the UDP layer, it somewhat reimplements the whole network stack, from TCP, TLS, and HTTP/2 into a new complex mechanism. We are already working on a full-blown QUIC parser for some time, but we are not ready to ship it yet, but planning to have it in beta this year. Since the Internet is always changing and as HTTP/2 gained popularity after it evolved from Google's proprietary SPDY, QUIC will no-doubt also get popular soon and Avast will follow that.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 03, 2020, 11:11:33 PM
@lukor,
As long as I still have control of my settings in Chrome, I can for now live with the Managed by org.
I do have one question regarding this statement,
"Avast blocks - like downloads from Google Drive shared folders."
Is that referring to infected files and folders or, all things from Google Drive shared folders?
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: lukor on April 03, 2020, 11:17:42 PM
Of course, only in case anything is infected - then it might be detected by WebShield and then the connection is terminated - and a dialog is shown.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 03, 2020, 11:19:28 PM
Of course, only in case anything is infected - then it might be detected by WebShield and then the connection is terminated - and a dialog is shown.
Thanks for the clarification.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: lukor on April 03, 2020, 11:21:31 PM
Thanks for the clarification.

Always learning to express myself clearly in English. Thank you!
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: ColdPhase17 on April 04, 2020, 02:03:56 AM
JindrichK, Lukor

I really want to have the option to remove this in Chrome, I cannot get QuikAllowed removed in Policies. I will take the risks by turning this off, but you should allow me to change this in Chrome. I freaked out when I saw I was being "managed", and thought I had a virus until I found this thread.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: ColdPhase17 on April 04, 2020, 02:06:29 AM
You can check the policy by visiting chrome://policy
Please see previous message. I understand your good intent, but I really don't want that text showing up being "managed". Please provide a way to turn this off and I will be fine with the risks associated.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: TheOwner on April 04, 2020, 03:31:21 AM
I dont understand why is in Web shield settings "Enable QUIC scanning" if dont work and must be disabled by chrome policy. That means we was not protected until now? In previous versions of Avast were no policy and scanning of QUIC was enabled in Web shield settings. Also there are other browser, for example Opera, if i open it there is no message about policy that means Opera and other browsers users are not protected if website uses QUIC?
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: kemije8725 on April 04, 2020, 05:54:16 AM
You can check the policy by visiting chrome://policy
Please see previous message. I understand your good intent, but I really don't want that text showing up being "managed". Please provide a way to turn this off and I will be fine with the risks associated.

Yup, I'll be fine as well. Please do provide a way to turn it off.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 04, 2020, 03:03:52 PM
You can check the policy by visiting chrome://policy
Please see previous message. I understand your good intent, but I really don't want that text showing up being "managed". Please provide a way to turn this off and I will be fine with the risks associated.

Yup, I'll be fine as well. Please do provide a way to turn it off.
As already stated, I'm also fine for now with Avast's decision but, would also like to know how to turn this off.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: rocksteady on April 04, 2020, 03:22:10 PM
I am the developer ...
@JindrichK
@lukor
It would help credibility if all posts by Avast staff members and developers could be clearly identified by showing the "Avast Team" Avatar, as shown by @lukor.
Is the reason @JindrichK does not have this indication because he is a "newbie"?
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 04, 2020, 06:06:59 PM
I am the developer ...
@JindrichK
@lukor
It would help credibility if all posts by Avast staff members and developers could be clearly identified by showing the "Avast Team" Avatar, as shown by @lukor.
Is the reason @JindrichK does not have this indication because he is a "newbie"?
It was his first post and who knows if there will be any others.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: DavidR on April 04, 2020, 06:10:47 PM
I am the developer ...
@JindrichK
@lukor
It would help credibility if all posts by Avast staff members and developers could be clearly identified by showing the "Avast Team" Avatar, as shown by @lukor.
Is the reason @JindrichK does not have this indication because he is a "newbie"?

Not so much because of being a Newbie

It is more a case of the Chicken or the Egg, which comes first, an account 'set up' for the Avast Team member or, a first post by an Avast Team member.  More the Administrator playing catch up.

I have seen many such cases where the Avast Team member status has happened after a first post.  So not unusual, but would be preferable in normal times to have the Avast Team Group assigned to his account, so you could see the Avast Team and Avast Icon below that.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: rocksteady on April 05, 2020, 12:29:43 PM
...but would be preferable in normal times to have the Avast Team Group assigned to his account, so you could see the Avast Team and Avast Icon below that.
Agreed.
We should be able to know whether it is a real Avast Team member replying or an imposter.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: DavidR on April 05, 2020, 05:48:42 PM
...but would be preferable in normal times to have the Avast Team Group assigned to his account, so you could see the Avast Team and Avast Icon below that.
Agreed.
We should be able to know whether it is a real Avast Team member replying or an imposter.

There are many people watching out for spammers, that too would also mean looking out for imposters, people purporting to be from Avast.

Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: lukor on April 06, 2020, 12:34:32 AM
I am the developer ...
@JindrichK
@lukor
It would help credibility if all posts by Avast staff members and developers could be clearly identified by showing the "Avast Team" Avatar, as shown by @lukor.
Is the reason @JindrichK does not have this indication because he is a "newbie"?

Yes, Jindrich is kind of a newbie on the forums, but he is with Avast for a couple of months already. We'll get his profile marked as Avast team soon. Thanks for pointing this out.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: lukor on April 06, 2020, 12:43:46 AM
Guys, thanks to everyone who contacted us here. We plan to change the behavior of the QUIC scanning. For the period of time until a full blown scanning is released in Avast, we will continue to provide security of the connections by blocking QUIC in google by the policy (the most transparent way, as opposed to other mechanisms that are available, like simply blocking QUIC traffic :-) and let the browser handle it). However, once you, the user, disable QUIC scanning - we will ignore such connections completely and won't block QUIC inside browsers. (and remove the policy from the registry).

Would that be ok for you?

PS: Malware authors, if you are reading this, please don't move your servers to QUIC. Thanks!
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: NON on April 06, 2020, 09:27:52 AM
Customizability is one of the best things in Avast, so I welcome the way :)
Though I keep QUIC scanning enabled as I prefer protection


PS: Malware authors, if you are reading this, please don't move your servers to QUIC. Thanks!
;D

Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Asyn on April 06, 2020, 10:11:25 AM
PS: Malware authors, if you are reading this, please don't move your servers to QUIC. Thanks!
;D
;D 8)
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 06, 2020, 01:35:09 PM
PS: Malware authors, if you are reading this, please don't move your servers to QUIC. Thanks!
;D
;D 8)
I guess that was the polite way to tell us to not turn off the protection offered by Avast. :)
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: kemije8725 on April 06, 2020, 03:43:48 PM
Is there any way around without turning it off?
I don't want avast directly to manage my browser. I can't help but to feel little bit skeptical.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 06, 2020, 03:47:27 PM
Is there any way around without turning it off?
I don't want avast directly to manage my browser. I can't help but to feel little bit skeptical.
Avast already answered that question, https://forum.avast.com/index.php?topic=233117.msg1541606#msg1541606
It will be your choice.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: ColdPhase17 on April 06, 2020, 09:37:47 PM
^ That involves a registry edit, though. I don't like that. There should just be a simple solution.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Kristian46 on April 07, 2020, 03:23:16 AM
@ ColdPhase17

i just tried uncheck the "enable quic/http3" only in avast then after that i delete the chrome folder in registry policy, and reboot my pc , open chrome browser again
to check if the  browser is getting "manage by organization" , yes it still did...and its still there,you can still get rid off this message in chrome if you:

1.disable webshield in avast and the policy will gone in chrome://policy (but you will be unprotected browsing the web)

or

2.disabled it by going to chrome://flags and disabled "Show managed UI for managed users". (note this will only get rid the notification "notice by organization" but it doesnt get rid the policy set by avast) the policy is still there but only the notification will gone in your chrome browser.


i suggest you have to live with it now... Since its an avast thing now triggering this policy in chrome and they explain this to us im fine with it i leave my browser and Avast the way it is for now... :)
if your browser is acting weird you can still check it on chrome://policy and see what running behind highjacking your browser that triggers manage by org
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 07, 2020, 01:43:40 PM
^ That involves a registry edit, though. I don't like that. There should just be a simple solution.
No it's a proposal or suggestions by Avast. It isn't something you can do at the moment.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: lukor on April 09, 2020, 12:40:59 PM
Hello friends,

in the uUpdate 568 we have updated the behavior of the "Quic scanning" checkbox in the WebShield settings (under core shields). If you disable QUIC, we are now removing the blocking policy immediately. You can go to chrome://policy in chrome and click "Reload policies" to update that without a browser restart.

In order for this to work, you need to be on 20.2.5130.568 or higher. (a reboot or two is the safest way to induce the update if you are not already on it)

We are still considering disabling QUIC blocking completely - in order to save you from the hassle of going into the settings and turning it off manually.

Cheers,
Lukas.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Kristian46 on April 09, 2020, 11:08:55 PM
i still have the version 20.2.2401 (build 20.2.5130.566), tried to update but it says i already got the latest update.how do i get to 20.2.5130.568 does that mean i have to uninstall the avast? and download a new avast antivirus?
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 09, 2020, 11:15:19 PM
i still have the version 20.2.2401 (build 20.2.5130.566), tried to update but it says i already got the latest update.how do i get to 20.2.5130.568 does that mean i have to uninstall the avast? and download a new avast antivirus?
Did you restart (not shut down and start) your computer?
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Kristian46 on April 09, 2020, 11:30:01 PM
@ bob3160

oh ok thanks,i forgot to restart my pc , after doing that now im on latest build "20.2.2401 (build 20.2.5130.568)"
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 09, 2020, 11:31:49 PM
@ bob3160

oh ok thanks,i forgot to restart my pc , after doing that now im on latest build "20.2.2401 (build 20.2.5130.568)"
You're welcome.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: dri.sound on April 10, 2020, 08:56:02 PM
Desculpe-me responder em Português o problema foi realmente uma atualização do AVAST tanto no Free quanto o PREMIUN
CONFIGURAÇÕES > PROTEÇÃO > MÓDULOS PRINCIPAIS > MÓDULO INTERNET

Estará ativado por padrão

(Ativar Escaneamento QUIC/HTTP3)

É só desmarcar
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 10, 2020, 10:31:18 PM
Desculpe-me responder em Português o problema foi realmente uma atualização do AVAST tanto no Free quanto o PREMIUN
CONFIGURAÇÕES > PROTEÇÃO > MÓDULOS PRINCIPAIS > MÓDULO INTERNET

Estará ativado por padrão

(Ativar Escaneamento QUIC/HTTP3)

É só desmarcar

Here's the english translation:
Sorry to answer in Portuguese the problem was really an update of AVAST both in Free and PREMIUNCONFIGURATIONS> PROTECTION> MAIN MODULES> INTERNET MODULEIt will be enabled by default(Enable QUIC / HTTP3 Scanning)Just uncheck
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Stefan 3 on April 13, 2020, 10:43:48 PM
You should resign, you made a big problem for a lot of people.

Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 13, 2020, 10:45:18 PM
You should resign, you made a big problem for a lot of people.
What are you talking about?
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: CelulaV on April 14, 2020, 06:35:24 PM
Discúlpenme por responder en español.
Sea lo que sea, quisiera saber si realmente esto de la política de Google llamada "QuicAllowed" lo colocaron ustedes, a mi también me apareció después de actualizar mi Avast, la verdad al principio tuve miedo después de haber leído el mensaje de que estoy "siendo administrado por mi organización", pero me calmaría saber qué es algo para la protección de nuestros equipos.
Pdt: Google ya tiene este tema en su foro, y al parecer piensan que es Avast quien lo ha estado causando, y añaden que hay casos confirmados con otro antivirus
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 14, 2020, 06:45:36 PM
Discúlpenme por responder en español.
Sea lo que sea, quisiera saber si realmente esto de la política de Google llamada "QuicAllowed" lo colocaron ustedes, a mi también me apareció después de actualizar mi Avast, la verdad al principio tuve miedo después de haber leído el mensaje de que estoy "siendo administrado por mi organización", pero me calmaría saber qué es algo para la protección de nuestros equipos.
Pdt: Google ya tiene este tema en su foro, y al parecer piensan que es Avast quien lo ha estado causando, y añaden que hay casos confirmados con otro antivirus
Google translate, "Excuse me for responding in Spanish.Whatever it is, I would like to know if this Google policy called "QuicAllowed" was actually placed by you, it also appeared to me after updating my Avast, the truth was that at first I was afraid after reading the message that I am " being managed by my organization, "but it would calm me to know what something is for the protection of our equipment.Pdt: Google already has this topic in its forum, and apparently they think that Avast has been causing it, adding that there are confirmed cases with another antivirus"


QUIC is an experimental transport protocol for web traffic developed by Google which is currently being integrated into HTTP/3
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Burag on April 15, 2020, 09:37:41 PM
Hello friends,

in the uUpdate 568 we have updated the behavior of the "Quic scanning" checkbox in the WebShield settings (under core shields). If you disable QUIC, we are now removing the blocking policy immediately. You can go to chrome://policy in chrome and click "Reload policies" to update that without a browser restart.

In order for this to work, you need to be on 20.2.5130.568 or higher. (a reboot or two is the safest way to induce the update if you are not already on it)

We are still considering disabling QUIC blocking completely - in order to save you from the hassle of going into the settings and turning it off manually.

Cheers,
Lukas.

Hi Manager,

I'm using Avast Premium v20.2.5130.568.

I disabled QUIC/HTTP3. It has fixed for Chrome (v81).

So what should I do for Firefox (v75)? Problem continues there.

Thanks in advance.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: oneluigi on April 17, 2020, 08:41:37 PM
How do I solve the problem? The name of the criterion is QuicAllowed and the value is false. I suffer from anxiety and heart problems.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 17, 2020, 08:56:17 PM
How do I solve the problem? The name of the criterion is QuicAllowed and the value is false. I suffer from anxiety and heart problems.
I have no clue what your health conditions have to do with your question?
(https://screencast-o-matic.com/screenshots/u/Lh/1587149560058-47451.png)
(https://screencast-o-matic.com/screenshots/u/Lh/1587149658460-60074.png)
Next to Default, select the Down option and change it to Disable
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: oneluigi on April 17, 2020, 09:19:00 PM
Absolutely nothing. I apologize for pulling my health in the middle. I tried to do as suggested but nothing, disable quic / http3 scanning what would it entail? I'm not familiar with these computer languages.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 17, 2020, 09:24:30 PM
Absolutely nothing. I apologize for pulling my health in the middle. I tried to do as suggested but nothing, disable quic / http3 scanning what would it entail? I'm not familiar with these computer languages.
I suggest you read the entire discussion. It has to do with computer security which is what Avast is offering.
At the moment, doing so results in you being told that your browser is managed by your organization. (Avast is the organization.)
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: oneluigi on April 17, 2020, 09:39:30 PM
I hope they can solve it. I will follow further updates. Thanks for the answers, I'm more reassured now.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 17, 2020, 09:44:18 PM
I hope they can solve it. I will follow further updates. Thanks for the answers, I'm more reassured now.
Good. Stay safe and calm. :)
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: IByte on April 19, 2020, 11:29:36 AM
I do hope a proper solution to this problem is found soon. Making unannounced changes to browser settings which cause it to display messages saying someone else has control of the browser and sending users on a big search all over the web as to what caused it makes users feel less safe rather than safer, I'd say. The intentions appear to have been good, it seems, but the execution less than laudable.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 19, 2020, 03:00:59 PM
I do hope a proper solution to this problem is found soon. Making unannounced changes to browser settings which cause it to display messages saying someone else has control of the browser and sending users on a big search all over the web as to what caused it makes users feel less safe rather than safer, I'd say. The intentions appear to have been good, it seems, but the execution less than laudable.
Totally agree but, in the interest of security, my browser is still being managed by Avast even if I am still able to make whatever changes I deem necessary.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: david2319 on April 20, 2020, 11:33:21 AM
Hi all - we had an Avast update today on our PC and after that Chrome would not open - we restarted the pc and then Chrome opened but asked us to sign in - which it has not for years - then we sign in and it appears bookmarks, history, passwords etc have gone. Is this the same issue as this thread?
Thanks

We also now have the managed by your organisation phrase
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: chris.. on April 20, 2020, 11:58:43 AM
A little off-topic and silly question:
Why has my firefox been run by my organization for over six months ?
I don't think it had anything to do with the new protocol but the message is the same.
For firefox we could also remove this message by deleting a key from the registry.
https://techdows.com/2019/06/fix-firefox-says-your-browser-is-being-managed-by-your-organization.html
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Asyn on April 20, 2020, 12:18:43 PM
A little off-topic and silly question:
Why has my firefox been run by my organization for over six months ?
Hi Chris, see: https://forum.avast.com/index.php?topic=233119.msg1543278#msg1543278
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: NON on April 20, 2020, 12:24:58 PM
A little off-topic and silly question:
Why has my firefox been run by my organization for over six months ?
I don't think it had anything to do with the new protocol but the message is the same.
For firefox we could also remove this message by deleting a key from the registry.
https://techdows.com/2019/06/fix-firefox-says-your-browser-is-being-managed-by-your-organization.html
See this topic
https://forum.avast.com/index.php?topic=229164.0
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: elgringopirate on April 21, 2020, 01:18:18 AM
well guys, just turn off the web shield (under= protections=core shields)  and (maybe not necessary) turned off  anti-spam (under=privecy). i did that and chrome become normal as it should be. i am using version 20.2.2401 (build 20.2.5130.570) full version 1 year.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 21, 2020, 01:33:14 AM
well guys, just turn off the web shield (under= protections=core shields)  and (maybe not necessary) turned off  anti-spam (under=privecy). i did that and chrome become normal as it should be. i am using version 20.2.2401 (build 20.2.5130.570) full version 1 year.
WebShield is probably your  most important protection.
80% of all infections come directly via the web.
It's your computer but certainly not something I would do.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Nodar on April 21, 2020, 01:59:33 AM
I totally agree with bob3160, Web shield is the most important protection, I remember when I visited an (empty or white page) website was saying that they moved to a new other site and there was a big weird button that was supposed to direct me to the new site, I had a feeling that there was something weird with the button or could be dangerous, because most of the page was white and there was only a message about new site and a button to click on.
But I didn't listen to my feeling, I clicked on the button then suddenly web shield alerted me or stopped me from accessing the link. I felt like I got lucky that I had that web shield on.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: al23bbb on April 25, 2020, 07:27:02 PM
Seriously, dear knobs from Avast, if you are reading this - you need to inform users of your dumb updates! First, I couldn't save files as they all started coming up as read only, now this nonsense! Wtf!???
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on April 25, 2020, 10:36:08 PM
Seriously, dear knobs from Avast, if you are reading this - you need to inform users of your dumb updates! First, I couldn't save files as they all started coming up as read only, now this nonsense! Wtf!???
It might help to read the entire thread including posts from Avast.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Andrew379 on April 28, 2020, 03:19:11 PM
I am the developer responsible for this side-effect and I am sorry for this experience. Let me explain, what we did in the version 20.2 that causes this message.

Background:
There is a network protocol currently in development called QUIC. As it is in the active development by Google and others, there are some versions of this protocol that we cannot check properly for malicious traffic.
Therefore, we decided to block these protocol versions and the way how we do it is using Chrome Policy setting (which is, according to Google, the preferred way to do it).

You can check the policy by visiting chrome://policy

Kind Regards,

Jindrich


OK, I get this, I really do but here is the burn. There is a matter of trust between the users and by the way I am a paid user, and the antivirus company they choose. Avast lost a huge amount of trust when they did this without notifying their users. At no point did Avast inform its users that they had written into their code what might be seen as a hijack of Chrome. When you do a Google search of "Why is my Chrome being managed by an organization" the majority of the search results inform you that your computer has been infected with a virus. I reset Chrome because I was afraid I was infected, I went through several hours of worry and fear because this is my personal computer, not part of an organization and I use my computer to bank online, to but things with credit cards, and to pay my bills. I was scared to death for several hours that maybe I had a data breach, I deleted recent programs that I downloaded, worried about my bank accounts and thought about canceling my credit cards.

The Bottom Line Is If You Are Going To Do This TELL US so we don't soil our drawers worrying might be victims of cyber crime!!
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Gundu on May 10, 2020, 04:41:04 PM
I agree with Andrew. I did not know the problem was avast and ran multiple things like deleting registry entry, running a script found in google forum posted by Google staff among others. After i googled "chrome policy quicallowed" I found it was possibly due to Avast. Send us an email at least with headsup.

Regardless of this, I am thankful to find the staff answering the questions in a very transparent manner. I am fine with this issue for now since I understand the only other way is to make the machine susceptible to malware hosted on QUIC servers if we disable it.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: meesterx on May 21, 2020, 12:08:45 AM
Chrome Solution:

Here is what I did to have safe browsing AND remove the "Managed By Your Organization" message.

In Chrome, go to chrome://flags and search for QUIC ... set "Experimental QUIC protocol" to Disabled. Now Chrome is not using QUIC protocol, so it is safe to disable QUIC scanning in Avast.

Go to Menu > Settings > Protection > Core Shields > Configure shield settings > Web Shield   and uncheck "Enable QUIC/http3 scanning"


I hope AVAST is listening to users, and will not introduce something like again this without some messaging or opt-in choice. Like others, I spent a fair amount of time trying to figure out why my browser was suddenly "managed" by another party, worrying I was hacked.  This shows a lack of consideration for your users.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: DavidR on May 21, 2020, 12:53:22 AM
<snip quote>

I hope AVAST is listening to users, and will not introduce something like again this without some messaging or opt-in choice. Like others, I spent a fair amount of time trying to figure out why my browser was suddenly "managed" by another party, worrying I was hacked.  This shows a lack of consideration for your users.

Read the reply from Avast Team member lukor here - https://forum.avast.com/index.php?topic=233117.msg1542117#msg1542117
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: PeterJuly on May 24, 2020, 11:52:50 PM
So I found a solution to this if you don't want it appearing. Opening avast antivirus on your computer, selecting the top right menu bar, then select settings, after that select protection, select core shields, then scroll down to "configure shield settings". after that select web shield and then disable the enabled "Enable QUIC/HTTP3 scanning". then close avast, and restart your browser, the "managed by your organisation should disappear as that is what i did to make it disappear from my browser. sadly this does remove a minor protection from your browser but gives you extra privacy.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: DavidR on May 25, 2020, 01:16:21 AM
So I found a solution to this if you don't want it appearing. Opening avast antivirus on your computer, selecting the top right menu bar, then select settings, after that select protection, select core shields, then scroll down to "configure shield settings". after that select web shield and then disable the enabled "Enable QUIC/HTTP3 scanning". then close avast, and restart your browser, the "managed by your organisation should disappear as that is what i did to make it disappear from my browser. sadly this does remove a minor protection from your browser but gives you extra privacy.

Strange how you have just found it, the link to that solution (by an Avast Team member in Reply #) was given in my reply directly above your post ;)
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: David_27 on May 25, 2020, 04:51:03 AM
So I found a solution to this if you don't want it appearing. Opening avast antivirus on your computer, selecting the top right menu bar, then select settings, after that select protection, select core shields, then scroll down to "configure shield settings". after that select web shield and then disable the enabled "Enable QUIC/HTTP3 scanning". then close avast, and restart your browser, the "managed by your organisation should disappear as that is what i did to make it disappear from my browser. sadly this does remove a minor protection from your browser but gives you extra privacy.
Privacy? From what exactly? And you prefer having tat instead of protection?

You could just use the new Edge, it's a much better browser and that message doesn't appear, you don't need to disable any protection in Avast.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Some Random Dude on May 25, 2020, 12:19:18 PM
Interestingly enough, disabling QUIC/http3 scanning prevents me from visiting this forum. Chrome no longer loads the site if I disable it. With it re-enabled I can come back again... It would seem that I can't load this site with QUIC enabled.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on May 25, 2020, 02:20:54 PM
So I found a solution to this if you don't want it appearing. Opening avast antivirus on your computer, selecting the top right menu bar, then select settings, after that select protection, select core shields, then scroll down to "configure shield settings". after that select web shield and then disable the enabled "Enable QUIC/HTTP3 scanning". then close avast, and restart your browser, the "managed by your organisation should disappear as that is what i did to make it disappear from my browser. sadly this does remove a minor protection from your browser but gives you extra privacy.
Privacy? From what exactly? And you prefer having tat instead of protection?

You could just use the new Edge, it's a much better browser and that message doesn't appear, you don't need to disable any protection in Avast.
Edge is built on Chromium as are many others including Google's Chrome. 'Better' is in the eye of the beholder.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: David_27 on May 25, 2020, 06:44:34 PM
So I found a solution to this if you don't want it appearing. Opening avast antivirus on your computer, selecting the top right menu bar, then select settings, after that select protection, select core shields, then scroll down to "configure shield settings". after that select web shield and then disable the enabled "Enable QUIC/HTTP3 scanning". then close avast, and restart your browser, the "managed by your organisation should disappear as that is what i did to make it disappear from my browser. sadly this does remove a minor protection from your browser but gives you extra privacy.
Privacy? From what exactly? And you prefer having tat instead of protection?

You could just use the new Edge, it's a much better browser and that message doesn't appear, you don't need to disable any protection in Avast.
Edge is built on Chromium as are many others including Google's Chrome. 'Better' is in the eye of the beholder.

Just because it's chromium based it doesn't mean it's the same as chrome, almost all those other chromium browsers are better than chrome.
It's not news that the new Edge is chromium based, but still a very different browser. Just test it or watch reviews, it uses less resources, way better optimized, those are just facts.
A whole better browser. It's replacing legacy edge as windows default, so you can even save disk space by not installing chrome.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on May 25, 2020, 07:07:53 PM
So I found a solution to this if you don't want it appearing. Opening avast antivirus on your computer, selecting the top right menu bar, then select settings, after that select protection, select core shields, then scroll down to "configure shield settings". after that select web shield and then disable the enabled "Enable QUIC/HTTP3 scanning". then close avast, and restart your browser, the "managed by your organisation should disappear as that is what i did to make it disappear from my browser. sadly this does remove a minor protection from your browser but gives you extra privacy.
Privacy? From what exactly? And you prefer having tat instead of protection?

You could just use the new Edge, it's a much better browser and that message doesn't appear, you don't need to disable any protection in Avast.
Edge is built on Chromium as are many others including Google's Chrome. 'Better' is in the eye of the beholder.

Just because it's chromium based it doesn't mean it's the same as chrome, almost all those other chromium browsers are better than chrome.
It's not news that the new Edge is chromium based, but still a very different browser. Just test it or watch reviews, it uses less resources, way better optimized, those are just facts.
A whole better browser. It's replacing legacy edge as windows default, so you can even save disk space by not installing chrome.
Again, you're voicing your own, personal opinion. :)
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: David_27 on May 25, 2020, 07:27:01 PM
So I found a solution to this if you don't want it appearing. Opening avast antivirus on your computer, selecting the top right menu bar, then select settings, after that select protection, select core shields, then scroll down to "configure shield settings". after that select web shield and then disable the enabled "Enable QUIC/HTTP3 scanning". then close avast, and restart your browser, the "managed by your organisation should disappear as that is what i did to make it disappear from my browser. sadly this does remove a minor protection from your browser but gives you extra privacy.
Privacy? From what exactly? And you prefer having tat instead of protection?

You could just use the new Edge, it's a much better browser and that message doesn't appear, you don't need to disable any protection in Avast.
Edge is built on Chromium as are many others including Google's Chrome. 'Better' is in the eye of the beholder.

Just because it's chromium based it doesn't mean it's the same as chrome, almost all those other chromium browsers are better than chrome.
It's not news that the new Edge is chromium based, but still a very different browser. Just test it or watch reviews, it uses less resources, way better optimized, those are just facts.
A whole better browser. It's replacing legacy edge as windows default, so you can even save disk space by not installing chrome.
Again, you're voicing your own, personal opinion. :)

It's a fact that the new edge uses less resources, lower cpu load and ram usage, not an opinion.
But we're already going offtopic here. I brought Edge to the topic to say that it doesn't show the give you the "managed by your organization" message.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: bob3160 on May 26, 2020, 12:01:36 AM
@David_27,
No one is telling you not to use it.
Browsers are usually a personal choice and we all have our favorites. :)
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: evvie01 on June 07, 2020, 05:39:19 AM
Is the QuicAllowed supposed to stop purchases, or disallow transactions?
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: Asyn on June 07, 2020, 06:26:38 AM
Is the QuicAllowed supposed to stop purchases, or disallow transactions?
Nope.
Title: Re: Chrome: Managed by your organisation (Avast 20.2.2401)
Post by: TheOwner on June 07, 2020, 03:14:53 PM
Chrome is no longer managed by organisation in Avast 20.4.2410, that means QUIC is enabled and scanned? Strange is for example youtube used QUIC and now always use TLS 1.3, maybe is QUIC disabled somewhere else?