Avast WEBforum

Consumer Products => Avast Secure Browser => Topic started by: spencer2 on December 19, 2022, 04:49:23 PM

Title: Avast Bank mode does not run after last update
Post by: spencer2 on December 19, 2022, 04:49:23 PM
Avast bank mode no longer opens and runs after the last update. This is on all 3 of my windows PC's. I have tried removing an installing Avast but this did nothing.
Title: Re: Avast Bank mode does not run after last update
Post by: DavidR on December 19, 2022, 06:48:42 PM
Many topic on this I suggest you pick one and monitor it.

EDIT: This one has a response from avast - https://forum.avast.com/index.php?topic=322081.0
Title: Re: Avast Bank mode does not run after last update
Post by: richardpacino on December 20, 2022, 01:21:52 AM
This has been an issue mentioned quite a few times on the forum in the past week. As per one of the members from Avast team, the issue is being fixed.
Title: Re: Avast Bank mode does not run after last update
Post by: Matthias133 on December 20, 2022, 11:09:24 AM
Hi,
like Spencer2, as well (still by now), it still does not work on all of my computers.
Browser version is: Version 108.0.19667.125 (64-Bit)
There are no updates available so far - neighter for Avast Browser, nor for Avast One (Security).
What can/should I do? Or should I only wait until Avast will fix it with an update?
Title: Re: Avast Bank mode does not run after last update
Post by: Misha Zekovova on December 20, 2022, 05:58:11 PM
Hi,
we just released the fix for the Bank Mode issue and it's being distributed as an independent update.
To install the update, open your Antivirus, go Settings - General - Update, click on “Check for updates” button under the Antivirus version and restart your computer.
Sorry for inconvenience caused!
Title: Re: Avast Bank mode does not run after last update
Post by: I.S. on December 20, 2022, 10:52:03 PM
Hi Misha,

my Antivirus is Avast Premium Security and there is no new update yet :(

Have a nice time,
I.S.
Title: Re: Avast Bank mode does not run after last update
Post by: Misha Zekovova on December 21, 2022, 09:55:28 AM
Hi,
please try the update button few times during the day - it might take a while until the fix is fully distributed around the world.
Hope this helps!
Title: Re: Avast Bank mode does not run after last update
Post by: I.S. on December 21, 2022, 03:09:24 PM
Original ASB with banking mode not working as of 7 December 2022 has the following ID:
29 Nov 2022 18:56 (version 22.12.6044 - built 22.12.7758.764)

And now available update:
29 Nov 2022 18:56 (version 22.12.6044 - built 22.12.7758.768)
I don't notice any change in banking mode, it still opens a Google Chrome window instead of the ASB window.

Greetings from Prague
I.S.

Title: Re: Avast Bank mode does not run after last update
Post by: adia32 on December 21, 2022, 09:01:02 PM
It works for me when I try google chrome as my default browser, bank mode opens avast secure browser.
You must restart the computer.
Title: Re: Avast Bank mode does not run after last update
Post by: bigtom on December 22, 2022, 10:07:53 AM
Hi Míša,
which version is supposed to fix this bug?
I am still at version 22.12.6044 - built 22.12.7758.765, no signs of any available update despite being located just across the valley from Avast HQ.
The Bank Mode starts starting, its bar on the W10Pro taskbar appears for a second, then disappears and that's it.
No bank mode, no bank, no christmas....
Thanks
Title: Re: Avast Bank mode does not run after last update
Post by: DavidR on December 22, 2022, 01:11:59 PM
Hi Míša,
which version is supposed to fix this bug?
I am still at version 22.12.6044 - built 22.12.7758.765, no signs of any available update despite being located just across the valley from Avast HQ.
The Bank Mode starts starting, its bar on the W10Pro taskbar appears for a second, then disappears and that's it.
No bank mode, no bank, no christmas....
Thanks

I did a manual program update about 8 hours ago (I don't use the bank mode anyway) and this is the build number I have - avast! free 22.12.6044 (build 22.12.7758.768).
Title: Re: Avast Bank mode does not run after last update
Post by: jrpar1 on December 22, 2022, 05:27:28 PM
When I select Bank Mode it opens a AVG browser
Title: Re: Avast Bank mode does not run after last update
Post by: DavidR on December 22, 2022, 06:15:46 PM
When I select Bank Mode it opens a AVG browser

What antivirus program are you using  ?
If it is AVG then I would guess that would be correct, assuming the AVG browser is the same as the Avast Secure Browser (different branding, but essentially the same).
Not that this forum is related to the Avast product range.
Title: Re: Avast Bank mode does not run after last update
Post by: jrpar1 on December 22, 2022, 07:03:13 PM
When I select Bank Mode it opens a AVG browser

What antivirus program are you using  ?
If it is AVG then I would guess that would be correct, assuming the AVG browser is the same as the Avast Secure Browser (different branding, but essentially the same).
Not that this forum is related to the Avast product range.
I'm using Avast Antivirus
Title: Re: Avast Bank mode does not run after last update
Post by: DavidR on December 22, 2022, 07:25:50 PM
When I select Bank Mode it opens a AVG browser

What antivirus program are you using  ?
If it is AVG then I would guess that would be correct, assuming the AVG browser is the same as the Avast Secure Browser (different branding, but essentially the same).
Not that this forum is related to the Avast product range.
I'm using Avast Antivirus


Very strange.

Whilst I don't use Bank Mode, if I click the Avast UI > Protection > Bank Mode - as I haven't got the Avast Secure Browser it offers it.  See attached image.

How did you get/install AVG Browser (as my Avast installation doesn't offer it)  ?
Title: Re: Avast Bank mode does not run after last update
Post by: IMGR on December 26, 2022, 12:09:54 PM
Hi ! Bank mode stopped working by the 29th November update, version 22.12.6044 (version 22.12.7758.769)
The bank mode icon comes briefly in background but disappears after several seconds. I tried all ways suggested to start the bank mode but it never works. I desinstalled and reinstalled the browser without any change in the behaviour.
Any suggestion ?
Title: Re: Avast Bank mode does not run after last update
Post by: DavidR on December 26, 2022, 12:40:14 PM
I have tried to draw some attention to the new problem.
Title: Re: Avast Bank mode does not run after last update
Post by: bob3160 on December 26, 2022, 02:16:11 PM
Hi ! Bank mode stopped working by the 29th November update, version 22.12.6044 (version 22.12.7758.769)
The bank mode icon comes briefly in background but disappears after several seconds. I tried all ways suggested to start the bank mode but it never works. I desinstalled and reinstalled the browser without any change in the behaviour.
Any suggestion ?
I'm on the same Avast version as you but my experience is quite different.
I'm not having any problems opening the Secure Browser Banking Mode via the Avast tray icon
or, via the Secure Browser. I'm running Windows 11
 
Title: Re: Avast Bank mode does not run after last update
Post by: DavidR on December 26, 2022, 04:52:48 PM
Hi ! Bank mode stopped working by the 29th November update, version 22.12.6044 (version 22.12.7758.769)
The bank mode icon comes briefly in background but disappears after several seconds. I tried all ways suggested to start the bank mode but it never works. I desinstalled and reinstalled the browser without any change in the behaviour.
Any suggestion ?
I'm on the same Avast version as you but my experience is quite different.
I'm not having any problems opening the Secure Browser Banking Mode via the Avast tray icon
or, via the Secure Browser. I'm running Windows 11
 

Perhaps you should try a manual program update and see if you also get version 22.12.6044 (version 22.12.7758.769) and then see if the issue is present.

As I don't use, or have ASB installed, there no point my trying to replicate this.
Title: Re: Avast Bank mode does not run after last update
Post by: adia32 on December 26, 2022, 05:32:34 PM
It works for me the bank mode opens with version 22.12.6044 (version 22.12.7758.769).
Windows 10 latest build.
Title: Re: Avast Bank mode does not run after last update
Post by: IMGR on December 27, 2022, 02:09:56 PM
Problem is still there. I'm running Windows 10 and Avast Secure Browser is Version 108.0.19667.125

PS1 : the Bank Mode menu entry is not present in the three dots menu.
PS2 : devtool console gives an error
Unchecked runtime.lastError: Specified native messaging host not found.
localhost:18821/command:1          Failed to load resource: net::ERR_CONNECTION_REFUSED
localhost:7754/command:1          Failed to load resource: net::ERR_CONNECTION_REFUSED
_generated_background_page.html:1 Uncaught (in promise) undefined
DevTools failed to load source map: Could not load content for webpack:////home/tcagent/.buildAgent/work/af845e0f9afe3754/node_modules/rxjs/Subject.js.map: Fetch through target failed: Unsupported URL scheme; Fallback: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
Title: Re: Avast Bank mode does not run after last update
Post by: Sandu-RM on December 27, 2022, 02:18:23 PM
Problem is still there. I'm running Windows 10 and Avast Secure Browser is Version 108.0.19667.125

PS1 : the Bank Mode menu entry is not present in the three dots menu.
PS2 : devtool console gives an error
Unchecked runtime.lastError: Specified native messaging host not found.
localhost:18821/command:1          Failed to load resource: net::ERR_CONNECTION_REFUSED
localhost:7754/command:1          Failed to load resource: net::ERR_CONNECTION_REFUSED
_generated_background_page.html:1 Uncaught (in promise) undefined
DevTools failed to load source map: Could not load content for webpack:////home/tcagent/.buildAgent/work/af845e0f9afe3754/node_modules/rxjs/Subject.js.map: Fetch through target failed: Unsupported URL scheme; Fallback: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME

Hello,

have you tried to manually update Avast AV to the latest version and then restart your PC?

Thank you
Title: Re: Avast Bank mode does not run after last update
Post by: IMGR on December 29, 2022, 01:17:16 PM

Hello,

have you tried to manually update Avast AV to the latest version and then restart your PC?

Thank you

Yes I did, but it still doesn't work.
Title: Re: Avast Bank mode does not run after last update
Post by: yinn on December 29, 2022, 03:34:12 PM
I don't notice any change in banking mode, it still opens a Google Chrome window instead of the ASB window.

Same here, when I try to open ASB, I see all my Chrome bookmarks, passwords,... imported into ASB! (not my choice since I tried to keep them separated)
And when I open the Bank Mode, it just opens with new Chrome tab.
That's quite annoying and I feel more and more unsecure.

ASB version 108.0.19667.125 (repaired and reinstalled several times, last one on 29/12/2022)
Avast Antivirus version 22.12.6044 (version 22.12.7758.769) updated on 19/12/2022