Author Topic: Page fault in nonpaged area  (Read 15663 times)

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Offline RSD

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Page fault in nonpaged area
« on: July 01, 2004, 12:11:16 AM »
I have the latest version of Avast Home and use XP Pro + SP1.

Today I left the computer on during a pair of hours and when I came back I saw there was blue screen.

Page fault in nonpaged area

The problem was with aswMon2.sys

I don't know what could have happend. I had nothing opened and it was disconnected from internet.

Any idea of what has happened?

Offline Lisandro

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Re:Page fault in nonpaged area
« Reply #1 on: July 01, 2004, 12:26:59 AM »
I have the latest version of Avast Home and use XP Pro + SP1.

Today I left the computer on during a pair of hours and when I came back I saw there was blue screen.

Page fault in nonpaged area

The problem was with aswMon2.sys

I don't know what could have happend. I had nothing opened and it was disconnected from internet.

Any idea of what has happened?

Do you have any other antivirus installed?
Do you have a low-level disk access application (GoBack, RestoreIt, etc.)?
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Offline RSD

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Re:Page fault in nonpaged area
« Reply #2 on: July 01, 2004, 12:39:31 AM »
Quote
Do you have any other antivirus installed?
Do you have a low-level disk access application (GoBack, RestoreIt, etc.)?

No.

Offline Lisandro

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Re:Page fault in nonpaged area
« Reply #3 on: July 01, 2004, 03:05:14 AM »
Well, any other suggestion or guess?
What do you think yourself? Hardware issue? A new driver or Windows update?
What is your system file (NTFS or FAT32)?
Maybe if you post more we can guess more  8)
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Offline Vlk

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Re:Page fault in nonpaged area
« Reply #4 on: July 01, 2004, 09:07:38 AM »
Please send me the newest .dmp file from the \windows\minidump folder. I'll take a look at it and get back to you.

Are you using the latest version of avast? [4.1.418]
Is this the first time such a problem happened?
How long have you been using avast?

Thanks
Vlk
« Last Edit: July 01, 2004, 09:08:23 AM by Vlk »
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Offline RSD

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Re:Page fault in nonpaged area
« Reply #5 on: July 01, 2004, 02:47:12 PM »
Quote
Well, any other suggestion or guess?
What do you think yourself? Hardware issue? A new driver or Windows update?
What is your system file (NTFS or FAT32)?

My system file is FAT32, and I have not installed anything new.
Maybe, it was a problem with the latest VPS update (0427-0), it was installed that day, but I had not restarted the computer (it did not tell me to do so). Since I have avast, only one virus definition made me restart the computer.

Quote
Please send me the newest .dmp file from the \windows\minidump folder. I'll take a look at it and get back to you.

Are you using the latest version of avast? [4.1.418]
Is this the first time such a problem happened?
How long have you been using avast?

I'll send it now.
I use version 4.1.418
It is the first time it has happened.
I've been using avast for almost a year.

Offline Lisandro

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Re:Page fault in nonpaged area
« Reply #6 on: July 01, 2004, 03:51:05 PM »
RSD, let's wait for Vlk's help...
Can you run a full scandisk? Maybe we have some information...
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Offline RSD

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Re:Page fault in nonpaged area
« Reply #7 on: July 01, 2004, 04:31:00 PM »
Quote
Can you run a full scandisk? Maybe we have some information...

Yes, now I have more information. When I was trying to program an scandisk for the next boot, I got an IRQ_not_less_or_equal blue screen.

Then, although it was strange that it hanged last day without doing anything, this new error points to a hardware issue, not a software issue.

So, thanks for your help Technical and Vlk, I'll try to find what's happening.

Offline Vlk

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Re:Page fault in nonpaged area
« Reply #8 on: July 01, 2004, 04:38:38 PM »
typically a faulty RAM.
btw i sent you an email.
If at first you don't succeed, then skydiving's not for you.

Offline Lisandro

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Re:Page fault in nonpaged area
« Reply #9 on: July 01, 2004, 04:40:40 PM »
This new error points to a hardware issue, not a software issue.

Not necessarily...
I though like you until few days ago.
See http://support.microsoft.com/?kbid=314063
Let's continue searching...
Could be software indeed  ::), a driver...

Edit: Vlk was faster as usual  :-*
« Last Edit: July 01, 2004, 04:41:36 PM by Technical »
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Offline RSD

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Re:Page fault in nonpaged area
« Reply #10 on: July 01, 2004, 05:03:03 PM »
Vlk

That was the newest minidump :-\


I doubt it is a driver issue, I have not changed any driver for a long time. I can check the memory modules and load failsafe settings in the BIOS.

Offline Vlk

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Re:Page fault in nonpaged area
« Reply #11 on: July 01, 2004, 05:09:35 PM »
Is there a file called memory.dmp in your windows folder?
I really big file I mean.
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Offline Lisandro

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Re:Page fault in nonpaged area
« Reply #12 on: July 01, 2004, 05:14:18 PM »
I doubt it is a driver issue, I have not changed any driver for a long time. I can check the memory modules and load failsafe settings in the BIOS.

Windows updates and software installed in the past...
Working and after the update, crash  :(
Ok, could not be but, remember, in these cases, could be software. In fact we only remember to think in hardware but, did you change your hardware since that?  ::)
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Offline RSD

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Re:Page fault in nonpaged area
« Reply #13 on: July 01, 2004, 05:23:53 PM »
Quote
Is there a file called memory.dmp in your windows folder?

No.


Quote
but, did you change your hardware since that?

No, but I changed some values in the BIOS related to AGP some time ago, that's why I whant to load de failsafe settings.
Anyway, it is strange to have problems when I'm not doing anythig instead of while playing FarCry or UT2004.

Jeccu

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Re:Page fault in nonpaged area
« Reply #14 on: July 01, 2004, 05:33:22 PM »
Hi,

Couple of months ago I suddenly started to get the same error message (IRQ_not_less_or_equal). I assumed it was caused by some driver but I desided to run a memtest first --> And yes, RAM was faulty.

So download, install and run for instance this memtest to make sure.
http://oca.microsoft.com/en/windiag.asp
There are directions on that site.

If the test gives you a clean result, it must be a driver...

-- Jeccu --