странно...можно посмотреть на скриншот ошибки?
просканируйте компьютер программой kaspersky tdsskiller http://support.kaspersky.ru/downloads/utils/tdsskiller.exe
нажмите начать проверку,все что найдет-пытайтесь лечить,если лечение невозможно,то ничего не делайте,лог прикрепите в следующем сообщении!
13:00:18.0078 3676 Scan finished
13:00:18.0078 3676 ============================================================
13:00:18.0203 3668 Detected object count: 13
13:00:18.0203 3668 Actual detected object count: 13
13:02:47.0968 3668 BTKRNL ( HiddenFile.Multi.Generic ) - skipped by user
13:02:47.0968 3668 BTKRNL ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:47.0968 3668 btwdins ( HiddenFile.Multi.Generic ) - skipped by user
13:02:47.0968 3668 btwdins ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:47.0968 3668 BTWUSB ( HiddenFile.Multi.Generic ) - skipped by user
13:02:47.0968 3668 BTWUSB ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:47.0984 3668 cbidf2k ( HiddenFile.Multi.Generic ) - skipped by user
13:02:47.0984 3668 cbidf2k ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:47.0984 3668 CCDECODE ( HiddenFile.Multi.Generic ) - skipped by user
13:02:47.0984 3668 CCDECODE ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:47.0984 3668 Cdaudio ( HiddenFile.Multi.Generic ) - skipped by user
13:02:47.0984 3668 Cdaudio ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:47.0984 3668 Cdfs ( HiddenFile.Multi.Generic ) - skipped by user
13:02:47.0984 3668 Cdfs ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:48.0000 3668 Cdrom ( HiddenFile.Multi.Generic ) - skipped by user
13:02:48.0000 3668 Cdrom ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:48.0000 3668 CiSvc ( HiddenFile.Multi.Generic ) - skipped by user
13:02:48.0000 3668 CiSvc ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:48.0000 3668 ClipSrv ( HiddenFile.Multi.Generic ) - skipped by user
13:02:48.0000 3668 ClipSrv ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:48.0000 3668 clr_optimization_v2.0.50727_32 ( HiddenFile.Multi.Generic ) - skipped by user
13:02:48.0000 3668 clr_optimization_v2.0.50727_32 ( HiddenFile.Multi.Generic ) - User select action: Skip
13:02:48.0015 3668 DOSMEMIO ( UnsignedFile.Multi.Generic ) - skipped by user
13:02:48.0015 3668 DOSMEMIO ( UnsignedFile.Multi.Generic ) - User select action: Skip
13:02:48.0015 3668 ialm ( UnsignedFile.Multi.Generic ) - skipped by user
13:02:48.0015 3668 ialm ( UnsignedFile.Multi.Generic ) - User select action: Skip