Author Topic: problem after first scan and boot  (Read 4731 times)

0 Members and 1 Guest are viewing this topic.

Synthetic_Division

  • Guest
problem after first scan and boot
« on: January 28, 2005, 05:46:08 PM »
the problem i seem to have is with my internet conection ( Dial Up) is acting very strange for some reason my avst wont connect to the internet as well as adaware. it started after i did the first boot scan i discovered there was 33 viruses on this computer i was working on so i decided to to use avast on because of the awsome virus scanning it dose did the scan found 33 viruses and 322 adaware removed them all and installed mozilla firefox as well now for some reason unkown to me i cant up date any programs and when i goto get on the web it wont got any web pages i dont any errors it just sits there like its loading and dosent go any ideas?

Sygate Personal Firewall  Avast Home Edition  Adaware Spybot Search And Destroy is installed on this Comp I removed Norton AntiVirus

lee16

  • Guest
Re: problem after first scan and boot
« Reply #1 on: January 28, 2005, 05:52:19 PM »
Are you sure sygate is not blocking the updates?

To check Right click the Sygate icon in the taskbar (next to your system clock) and choose Exit firewall, then try and update your programs, if they update successfully, you know its the firewall.

*Note* , don't forget to re-open the firewall after you have tested if your programs update or not.

--lee

Synthetic_Division

  • Guest
Re: problem after first scan and boot
« Reply #2 on: January 28, 2005, 06:10:21 PM »
okay went ahead and shut down sygate same thing it is not updating is it possible that some how the connection was attacked by the viruses that were on the computer?

lee16

  • Guest
Re: problem after first scan and boot
« Reply #3 on: January 28, 2005, 06:20:07 PM »
Quote
okay went ahead and shut down sygate same thing it is not updating is it possible that some how the connection was attacked by the viruses that were on the computer?

Not likley i would think, but you could try a repair of avast to be safe (Control Panel>Add/change programs>Avast>change>repair).

Also you could try right clicking the Avast "A" ball (next to your system clock) and choosing 'Program settings...', then choose 'Update (connections)' on the left side, then make sure 'I only connect to the internet using a dial up modem' is checked and not the other one.

--lee

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: problem after first scan and boot
« Reply #4 on: January 28, 2005, 06:23:05 PM »
Remove network settings.
Remove network protocols and network card.
Reboot
Reinstall everything.

See if that solves it.

Synthetic_Division

  • Guest
Re: problem after first scan and boot
« Reply #5 on: February 09, 2005, 09:01:25 AM »
well found out that the problem actually existed in the phone lines PMT the phone Company took Care of Problem