Author Topic: 7.0.1474 Upgrade: Web Shield OFF  (Read 44852 times)

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Offline thekochs

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7.0.1474 Upgrade: Web Shield OFF
« on: November 01, 2012, 04:01:31 PM »
I upgraded alot of machines and one of them after upgrade shows that the Web Shield as OFF.
I tried to do FIX and also enable......no luck.
I rebooted....no luck.

Is this an known issue ?
Is there a fix ?
The machine is DELL laptop (i5) with W7 64bit.....all latest updates, etc.
« Last Edit: November 01, 2012, 04:03:51 PM by thekochs »
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Offline Seattle

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #1 on: November 01, 2012, 05:26:07 PM »
Also ran into this issue of "Web Sheild Off"

1) Clicked on "fix" button and others to try and turn on but application didn't respond
2) Rebooted but the buttons still didn't respond

Computer is Toshiba Laptop with Window 7.  Other computers updated correctly.


Offline wrj

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #2 on: November 01, 2012, 05:35:36 PM »
Same problem on Win7 pro machine. PC is one I built myself.

Offline thekochs

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #3 on: November 01, 2012, 05:38:49 PM »
The REPAIR did not work for me either.

SOLVED:
I had to uninstall.
Used This: http://www.avast.com/uninstall-utility
Re-Installed the FREE: http://www.avast.com/download-software
All is fine.
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Offline Nalim

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #4 on: November 01, 2012, 05:40:40 PM »
i got the same problem,
tried alot of different things. i've tryings things for 2 hours already and still haven't found the solution.
i got win7 ultimate and avast 7.0.1474....

Offline popeye128

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #5 on: November 01, 2012, 05:42:47 PM »
Same problem here. Should not have to re-install to fix! I have limited bandwidth.

Offline wrj

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #6 on: November 01, 2012, 05:50:53 PM »
I just rebooted and now it is working.

Offline popeye128

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #7 on: November 01, 2012, 05:53:19 PM »
Reboot did not fix for me. Win 7 64 Home Premium on Acer laptop.

Offline Nalim

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #8 on: November 01, 2012, 05:56:46 PM »
at the first time i didn't notice it but check thekochs post above me...
he has it solved & it worked ! its great that i finally found the solution.
thank you thekochs i tried over 10 things and this was the only thing that worked,
i feel safe now :p

Offline popeye128

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #9 on: November 01, 2012, 05:58:28 PM »
at the first time i didn't notice it but check thekochs post above me...
he has it solved & it worked ! its great that i finally found the solution.
thank you thekochs i tried over 10 things and this was the only thing that worked,
i feel safe now :p

Should not have to re-install to fix this! I loved Avast up until this. I'm on satellite internet and now I have to waste my limited allowance to re-install. Thanks a lot Avast!
« Last Edit: November 01, 2012, 06:28:17 PM by popeye128 »

Offline Seattle

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #10 on: November 01, 2012, 06:30:06 PM »
Didn't use the earlier solution (because I didn't see it) but my system is working.  I did a quick scan then rebooted and then noticed that it was working.  Not really sure exactly what resolved it.

Offline popeye128

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #11 on: November 01, 2012, 07:01:44 PM »
Fixed it! Used the Control Panel change option to remove Web Shield, reboot. Added Web Shield back with the change option, reboot. Worked!

Offline thekochs

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #12 on: November 01, 2012, 07:44:46 PM »
Fixed it! Used the Control Panel CHANGE option to remove Web Shield, reboot. Added Web Shield back with the change option, reboot. Worked!

Nice job.....kind of a mini uninstall/re-install without all the work.

I'm sure this will help others.

Thx.
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Offline Staticguy

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #13 on: November 01, 2012, 09:16:02 PM »
Same thing happened to me just now. Not just the Web Shield is OFF. Everything is off i mean everything avast main screen says this "UNSECURED". Your system is not protected. Please use the Fix Now button to start protecting your system. I then clicked on Fix Now no response. I then tried to individually turn on each real time shields. No help!

This is some sort of bug. My Avast free edition is 7.0.1474
DELL Inspiron 15" 7000 Gaming, Windows 10 Home 2004 (OS Build 19041.388), Trend Micro Internet Security 2020 (16.0.1391), Avast SecureLine VPN (5.6.4982), Windows Firewall, Unchecky 1.2

Offline Gopher John

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Re: 7.0.1474 Upgrade: Web Shield OFF
« Reply #14 on: November 01, 2012, 09:32:59 PM »
WebShield was disabled when I powered up my Win7 laptop this morning.  Clicking on the "Fix" button in the AvastUI did nothing.  I next tried the repair thru Win7's "Uninstall a program" twice, rebooting after each attempt to no avail.  I then shut the laptop down.  My WinXP desktop didn't have the problem.  I downloaded AshClear.exe and the AIS install with the intent to do a clean install on the Win7 laptop.  However, on powerup, Avast WebShield was again working.  I'll accept the small miracle.

Now, if WebRep will start working in Firefox 16.0.2 on Limited User Accounts on both machines I'll be happy.  WebRep works on the Admin accounts on both machines now.  WebRep worked for me until v7.0.1473 (it's just the last 2 updates that has the problem for me.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner