Well, I am unable to get it to boot from the USB. Would the reason be that it is "Windows 7 Starter"? If I push and hold cont, alt, delete I can get the Windows & Starter Page with these choices "lock this computer" "Log Off" "Change Password" "Start Task Manager" "Cancel" and then an shut down button with the options of "Restart" "Sleep" "Hibernate" and "shut down". There is also an "Ease of Access" button. At least now I can do a complete shut down, she was just putting it to sleep or in hibernate I think. I do have the laptop at my house now so tht it will be easier to work on. Some info from Bios that may or may not be helpful...Notebook Model HP Mini 21-=1000, Product Number WK988UA#ABA, System Board ID 3660, Processor Type Intel (R) Atom (TM) CPU N450 @ 1.66GHz, Processor Speed 1666 MHz, Memory Size 1024 MB, Bios Version F.12, Bios Vendor Insyde, Serial number CNF026086W, UUID Number 434E4630-3236-3042-3657-C80AA9D667BA, Product configuration ID 04A110000020210010300000, Factory installed OS Win 7. The choices for Boot Type Order are "Notebook Hard Drive", USB Diskette on Key/USB Hard Disk, this is the one I chose, I used a 1G Flash Drive Stick, "USB CD?DVD Rom Drive", and "USB Floppy" and then "Network Adapter" which has an ! in front of it and the notes state that if it has a exclamation mark that the boot capability will be disabled. Hmmm I went back to the Boot Options page and here is what it lists..."Post HotKey Delay (sec) <0>", "Hp QickWeb <Disabled>, "CD Rom Boot <Enabled>", "Floppy Boot <Enabled>", "Internal Network Adapter boot <Disabled>", and then below that is "Boot Order"
I am able for a few seconds at a time to see her desktop but then it flash to a white screen and usually sits there for awhile and sometimes flashes to a blue screen with a faded windows logo.
I figure I have provided a bunch of info that you don't need but hopefully there is something in the info that will help. Thank you so much for your time and assistance!
Linda